2

Remote Desktop Support Jobs in Decatur, GA (NOW HIRING)

Omnissa is the first AI-driven digital work platform, built to support flexible, secure, work-fro ... Apps and Desktops, Digital Employee Experience, and Security & Compliance-into a seamless ...

Strong desktop skills including Word, Excel, PowerPoint * Work Experience/Direct Knowledge of ... Role is remote Preferred * Work Experience/Direct knowledge of Utilization Management or Tapestry ...

Corporate Account Executive

Atlanta, GA · On-site +1

$108K - $180K/yr

Omnissa is the first AI-driven digital work platform, built to support flexible, secure, work-fro ... Apps and Desktops, Digital Employee Experience, and Security & Compliance-into a seamless ...

Help Desk Analyst 2 - Atlanta, GA

Atlanta, GA · On-site +1

$19.75 - $27/hr

... remote, for the Office of Information Technology processing, the onboard and offboard of employees and contractors working for DHS. *This position is ADMINISTRATIVE/CLERICAL SUPPORT ROLE in nature ...

next page

Showing results 1-20

Remote Desktop Support information

See Decatur, GA salary details

$9

$26

$44

How much do remote desktop support jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for remote desktop support in Decatur, GA is $26.36, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $30.05 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Desktop Support specialist, and why are they important?

To thrive as a Remote Desktop Support specialist, you need strong troubleshooting abilities, a solid understanding of computer hardware/software, networking fundamentals, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools (e.g., TeamViewer, Remote Desktop Protocol), ticketing systems, and knowledge base platforms is essential. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges remotely. These skills ensure timely and effective resolution of technical issues, leading to high user satisfaction and minimal business disruption.

What are remote desktop support jobs?

Remote desktop support jobs involve assisting users with technical issues related to their computers and software, typically from a remote location. Professionals in this role use specialized tools to access users’ devices, diagnose problems, and resolve issues such as software errors, connectivity problems, or system updates. They often provide guidance over the phone, chat, or email, helping users navigate technical challenges without needing to be physically present. These roles are commonly found in IT departments, managed service providers, or helpdesk environments. Remote desktop support is essential for businesses with distributed teams or clients needing timely technical assistance.

What is the difference between Remote Desktop Support vs Help Desk Technician?

AspectRemote Desktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site, focused on remote troubleshootingHelp desk, on-site or remote, general user support
Industry UsageIT support, technical troubleshootingIT support, customer service
Common Search IntentRemote troubleshooting, remote support jobsHelp desk roles, customer support jobs

Remote Desktop Support specialists focus on resolving technical issues remotely by accessing users' computers directly, often requiring specific certifications like CompTIA A+ or Microsoft certifications. Help Desk Technicians provide broader user support, handling various technical problems via phone or remote access. While both roles involve troubleshooting and customer service, Remote Desktop Support is more specialized in remote technical resolution, whereas Help Desk Technicians handle a wider range of user issues.

What are some common challenges faced by Remote Desktop Support professionals, and how can they be managed?

Remote Desktop Support professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing communication with non-technical users, and handling a high volume of support tickets. To manage these, effective use of remote access tools, clear and patient communication, and efficient ticket prioritization are essential. Additionally, staying updated with new software and security protocols helps in resolving issues more efficiently and maintaining user trust.
What are the most commonly searched types of Desktop Support jobs in Decatur, GA? The most popular types of Desktop Support jobs in Decatur, GA are:
What job categories do people searching Remote Desktop Support jobs in Decatur, GA look for? The top searched job categories for Remote Desktop Support jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Remote Desktop Support jobs? Cities near Decatur, GA with the most Remote Desktop Support job openings:

Workplace Manager

Omnissa

Atlanta, GA • On-site, Remote

Full-time

Medical, Retirement, PTO

Posted 20 days ago


Job description

Job Description:

We are Omnissa!
Omnissa is the first AI-driven digital work platform, built to support flexible, secure, work-from anywhere experiences. We integrate industry-leading solutions-including Unified Endpoint Management, Virtual Apps and Desktops, Digital Employee Experience, and Security & Compliance-into a seamless, autonomous workspace that adapts to how people work. Our platform boosts employee engagement while optimizing IT operations, security, and cost.
Guided by our Core Values-Act in Alignment, Build Trust, Foster Inclusiveness, Drive Efficiency, and Maximize Customer Value-we're growing rapidly and committed to delivering meaningful impact. If you're passionate about shaping the future of work, we'd love to hear from you.
What is the Opportunity?:
Omnissa is seeking an experiencedWorkplace Managerto oversee the strategic planning, operations, and optimization of our real estate portfolio and workplace environments. This role is responsible for ensuring our office spaces support Omnissa's business objectives, foster employee productivity, and reflect our values.
The Workplace Manager will be responsible for space planning, facilities management, and the creation of engaging, flexible, and efficient workspaces that enable our teams to thrive-both in-office and remotely.
As the Workplace Manager, you will develop and implement workplace strategies aligned with Omnissa's culture and operational goals. You will collaborate cross-functionally with HR, IT, Security, Finance, and business leaders to ensure our real estate footprint and workplace programs support organizational needs. This position requires strong leadership in facilities management, vendor relationships, workplace services, and sustainability initiatives.
Key Responsibilities
  • Workplace Strategy & Planning: Develop and implement workplace strategies that support business objectives, employee experience, and hybrid work arrangements.
  • Space Planning & Utilization:Lead space planning, design, and allocation to maximize efficiency, flexibility, and employee engagement.
  • Facilities Operations:Oversee day-to-day operations of office locations, including maintenance, workplace services, safety, and emergency preparedness.
  • Vendor & Budget Management:Manage relationships with service providers, contractors, and vendors; oversee budgets, procurement, and cost optimization.
  • Workplace Experience Programs:Champion programs and initiatives that enhance employee experience, wellbeing, and engagement in both physical and remote environments.
  • Cross-Functional Collaboration: Partner with HR, IT, Security, and Finance to ensure seamless integration of workplace technology, policies, and processes.
  • Sustainability & Compliance:Lead sustainability, health, safety, and regulatory compliance initiatives across all workplace locations.
  • Change Management & Communication:Lead communications and change management efforts for workplace projects, office moves, and new ways of working.
What will you bring to Omnissa?:
  • 5+ years' experience in corporate real estate, facilities management, workplace operations, or a related field.
  • Proven ability to manage real estate portfolios and deliver high-quality workplace experiences across multiple locations.
  • Experience in facilities operations, space planning, and workplace program management.
  • Strong communicator with executive presence, with the ability to influence business leaders and cross-functional teams.
  • Data-driven mindset with ability to analyze occupancy, utilization, and cost data to inform decisions.
  • Knowledge of workplace technology, building systems, and sustainability best practices is preferred.
  • Ability to work effectively in a fast-paced, high-growth, matrixed environment.
Location:Candidate needs to be located in California, or Georgia
Location Type:Hybrid
Travel Expectations:As needed, 25%
Education:Bachelor's Degree preferred, or equivalent combination of education and relevant professional experience.
The typical base salary for this role is between USD $161,000 - 214,650 per year and it may be eligible for participation in a corporate bonus program. Actual compensation offer may vary from posted hiring range based upon geographic location, work experience, education, skill level, or other relevant factors. In addition to competitive compensation, Omnissa offers a variety of benefits such as employee ownership, health insurance, 401k with matching contributions, disability insurance, paid-time off, growth opportunities, and more.
Omnissa is an Equal Employment Opportunity company and Prohibits Discrimination and Harassment of Any Kind:
Omnissa is committed to the principle of equal employment opportunity and to providing a work environment free of discrimination and harassment. All employment decisions at Omnissa are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, ancestry, ethnicity, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past, present, or prospective service in the uniformed services, family medical history or genetic information, family or parental status, veteran status, or any other status protected by applicable laws or regulations in the locations where we operate. Omnissa will not tolerate discrimination or harassment based on any of these characteristics. Omnissa welcomes applicants of all ages. Omnissa will provide reasonable accommodations to applicants and employees who have protected disabilities consistent with applicable federal, state and local law.

This job requisition is not eligible for employment-based immigration sponsorship by Omnissa