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Remote Desktop Support Jobs in Decatur, GA (NOW HIRING)

Pleio

Be Seen First

Customer Service Representative (GoodStarter Remote)

Atlanta, GA · Remote

$16.50 - $22.25/hr

Pleio helps patients overcome these emotional barriers and supports them in managing their new ... Laptop, Chromebook, or desktop computer running Windows 10 or higher (Macs, Netbooks, Tablets, and ...

Apex Systems

Field Technician II

Atlanta, GA · Remote

$18 - $21/hr

Support remote customers using Citrix and troubleshoot remote access problems. * Perform network ... Troubleshoot desktops, laptops, tablets, and mobile devices (Android, iOS, Apple/Mac). * Assist ...

Omnissa

Software Engineer, C# .NET

Atlanta, GA · On-site +1

$102.08K - $170.13K/yr

Omnissa is the first AI-driven digital work platform, built to support flexible, secure, work-fro ... End-users need access to their desktops and corporate information from various devices and ...

Omnissa

Software Engineer, C# .NET

Atlanta, GA · On-site +1

$102.08K - $170.13K/yr

Omnissa is the first AI-driven digital work platform, built to support flexible, secure, work-fro ... End-users need access to their desktops and corporate information from various devices and ...

Omnissa

C# / .NET Software Engineer

Atlanta, GA · On-site +1

$102.08K - $170.13K/yr

Omnissa is the first AI-driven digital work platform, built to support flexible, secure, work-fro ... End-users need access to their desktops and corporate information from various devices and ...

Connection

Lead Field Technician

Atlanta, GA · Remote

$40 - $42/hr

This is a full-time permanent position working remote with benefits. The Lead Field Technician ... Key Responsibilities · Lead and support multi-site device deployments across healthcare and ...

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Remote Desktop Support information

See Decatur, GA salary details

$9

$26

$44

How much do remote desktop support jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote desktop support in Decatur, GA is $26.36, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $30.05 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Desktop Support specialist, and why are they important?

To thrive as a Remote Desktop Support specialist, you need strong troubleshooting abilities, a solid understanding of computer hardware/software, networking fundamentals, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools (e.g., TeamViewer, Remote Desktop Protocol), ticketing systems, and knowledge base platforms is essential. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges remotely. These skills ensure timely and effective resolution of technical issues, leading to high user satisfaction and minimal business disruption.

What are some common challenges faced by Remote Desktop Support professionals, and how can they be managed?

Remote Desktop Support professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing communication with non-technical users, and handling a high volume of support tickets. To manage these, effective use of remote access tools, clear and patient communication, and efficient ticket prioritization are essential. Additionally, staying updated with new software and security protocols helps in resolving issues more efficiently and maintaining user trust.

What are remote desktop support jobs?

Remote desktop support jobs involve assisting users with technical issues related to their computers and software, typically from a remote location. Professionals in this role use specialized tools to access users’ devices, diagnose problems, and resolve issues such as software errors, connectivity problems, or system updates. They often provide guidance over the phone, chat, or email, helping users navigate technical challenges without needing to be physically present. These roles are commonly found in IT departments, managed service providers, or helpdesk environments. Remote desktop support is essential for businesses with distributed teams or clients needing timely technical assistance.

What is the difference between Remote Desktop Support vs Help Desk Technician?

AspectRemote Desktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site, focused on remote troubleshootingHelp desk, on-site or remote, general user support
Industry UsageIT support, technical troubleshootingIT support, customer service
Common Search IntentRemote troubleshooting, remote support jobsHelp desk roles, customer support jobs

Remote Desktop Support specialists focus on resolving technical issues remotely by accessing users' computers directly, often requiring specific certifications like CompTIA A+ or Microsoft certifications. Help Desk Technicians provide broader user support, handling various technical problems via phone or remote access. While both roles involve troubleshooting and customer service, Remote Desktop Support is more specialized in remote technical resolution, whereas Help Desk Technicians handle a wider range of user issues.

What are the most commonly searched types of Desktop Support jobs in Decatur, GA? The most popular types of Desktop Support jobs in Decatur, GA are:
What are popular job titles related to Remote Desktop Support jobs in Decatur, GA? For Remote Desktop Support jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Remote Desktop Support jobs in Decatur, GA look for? The top searched job categories for Remote Desktop Support jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Remote Desktop Support jobs? Cities near Decatur, GA with the most Remote Desktop Support job openings:
Remote Desktop Support jobs near you
Infographic showing various Remote Desktop Support job openings in Decatur, GA as of May 2026, with employment types broken down into 82% Full Time, 9% Part Time, and 9% Contract. Highlights an 100% Remote job distribution, with an average salary of $54,822 per year, or $26.4 per hour.

IT Support Specialist

Guardian Pharmacy, LLC

Atlanta, GA • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

Atlanta, Georgia, United States of America | Ankeny, Iowa, United States of America | Eden Pairie, Minnesota, United States of America | Fenton, Missouri, United States of America
Extraordinary Care. Extraordinary Careers.
With one of the nation's largest, most innovative long-term care pharmacy services providers, there is no limit to the growth of your career.
Our unique business model combines the personal touch of locally operated pharmacies with the robust support of our Atlanta-based corporate team, ensuring best-in-class pharmacy care for our customers.
Why Guardian Pharmacy? We're reimagining medication management and transforming care.
Who We Are and What We're About:
Our core focus is delivering customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs. With our comprehensive suite of tech-enabled pharmacy services and a dedicated team of professionals committed to enriching the lives of those we serve, we are redefining how pharmacy care is delivered.
We offer an opportunity to learn and grow your career in a fast-paced, diverse, and inclusive environment. If you are looking for a challenging, team-oriented environment in which you can put your expertise to work, then this is the place for you.
IT Support Specialist
Keep Teams Connected. Solve Problems That Matter. Support Growth.
At Guardian Pharmacy, technology is critical to delivering exceptional service - and behind every successful operation is a responsive, solutions-focused IT team. We're looking for an experienced and customer-focused IT Support Specialist who thrives on solving problems, supporting end users, and keeping systems running smoothly in a fast-paced healthcare environment.
This role is ideal for someone who enjoys being the go-to technical expert, building relationships across teams, and making a direct impact on employee productivity and operational success. From onboarding new facilities to troubleshooting complex technical issues, you'll play a key role in supporting the technology that powers our business every day.
What You'll Do
  • Provide front-line technical support for hardware, software, printers, phones, and peripheral devices
  • Troubleshoot and resolve desktop and business application issues with professionalism and urgency
  • Install, configure, and maintain computers, software, and related equipment
  • Manage and document support requests through a ticketing/work order system
  • Communicate clearly with end users, providing updates and ensuring a positive support experience
  • Coordinate with third-party vendors and contractors when needed to resolve technical issues
  • Assist with software upgrades, version testing, patches, and system rollouts
  • Support onboarding and setup for new pharmacy locations and team members
  • Maintain inventory of technology equipment and supplies
  • Partner cross-functionally to support operational and technical initiatives
  • Prioritize and manage multiple projects and requests in a dynamic environment

What You Bring
  • 3+ years of IT support or related technical experience
  • High School Diploma or GED required; Bachelor's Degree preferred
  • Strong troubleshooting skills across desktop hardware, software, and peripherals
  • Experience working within ticketing or help desk systems
  • Excellent customer service and communication skills
  • Ability to work independently while managing competing priorities
  • Strong attention to detail with a proactive, problem-solving mindset
  • Ability to adapt quickly in a fast-paced, team-oriented environment
  • Pharmacy operations systems experience is a plus

What Makes You Successful
  • You take ownership and follow issues through to resolution
  • You stay calm under pressure and approach problems logically
  • You enjoy helping others and building trusted relationships
  • You are highly organized and able to manage multiple priorities effectively
  • You are motivated by continuous improvement and operational excellence
  • You work collaboratively and contribute positively to team success

What We Offer:
Guardian provides employees with a comprehensive Total Rewards package, supporting our core value of, "Treat others as you would like to be treated."
Compensation & Financial
  • Competitive pay
  • 401(k) with company match

Family, Health & Insurance Benefits (Full-Time employees working 30+ hours/week only)
  • Medical, Dental and Vision
  • Health Savings Accounts and Flexible Spending Accounts
  • Company-paid Basic Life and Accidental Death & Dismemberment
  • Company-paid Long-Term Disability and optional Short-Term Disability
  • Voluntary Employee and Dependent Life, Accident and Critical Illness
  • Dependent Care Flexible Spending Accounts

Wellbeing
  • Employee Assistance Program (EAP)
  • Guardian Angels (Employee assistance fund)

Time Off
  • Paid holidays and sick days
  • Generous vacation benefits based on years of service

The Guardian Difference
Our clients require pharmacy services that aren't "cookie cutter." That's why every Guardian pharmacy is locally operated and empowered with the autonomy to tailor their business to meet their clients' needs.
Our corporate support offices, based in Atlanta, Ga., provide services such as human resources, business intelligence, legal, and marketing to promote the success of each Guardian location.
Regardless of your role at Guardian, your voice and talents matter. Because healthcare is an ever-changing industry, we encourage innovative thinking, intellectual curiosity, and diverse viewpoints to ensure we stay competitive in today's dynamic business environment.
At Guardian, we are dedicated to fostering and advancing a diverse and inclusive workforce.
Join us to discover what your best work truly looks like.

Apply