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Remote Desktop Support Jobs in Georgia (NOW HIRING)

This is a full-time remote position with no in-office requirement. We design across multiple ... Mentor and support junior designers, fostering a culture of collaboration and learning * Contribute ...

C# / .NET Software Engineer

Atlanta, GA · On-site +1

$102K - $170K/yr

Omnissa is the first AI-driven digital work platform, built to support flexible, secure, work-fro ... End-users need access to their desktops and corporate information from various devices and ...

$185K - $227K/yr

Ditto's SDK runs on thousands of devices across iOS, Android, desktop, and embedded platforms ... bundles that help our support engineers resolve issues in hours instead of days, and remote ...

Customer Service Specialist - GA

Union City, GA · On-site +1

$16.50 - $21.75/hr

This is a remote position. We are looking for energetic individuals that have an interest in ... A personal desktop computer running a licensed version of Windows 10 or higher (Windows 11 ...

Renewal Revenue Governance

Atlanta, GA · Remote

$84K - $141K/yr

Omnissa is the first AI-driven digital work platform, built to support flexible, secure, work-fro ... REMOTE / HYBIRD Travel Expectations: 10% The typical base salary for this role is betweenUSD $84 ...

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Remote Desktop Support information

See Georgia salary details

$8

$22

$38

How much do remote desktop support jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for remote desktop support in Georgia is $22.79, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $25.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Desktop Support specialist, and why are they important?

To thrive as a Remote Desktop Support specialist, you need strong troubleshooting abilities, a solid understanding of computer hardware/software, networking fundamentals, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools (e.g., TeamViewer, Remote Desktop Protocol), ticketing systems, and knowledge base platforms is essential. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges remotely. These skills ensure timely and effective resolution of technical issues, leading to high user satisfaction and minimal business disruption.

What are remote desktop support jobs?

Remote desktop support jobs involve assisting users with technical issues related to their computers and software, typically from a remote location. Professionals in this role use specialized tools to access users’ devices, diagnose problems, and resolve issues such as software errors, connectivity problems, or system updates. They often provide guidance over the phone, chat, or email, helping users navigate technical challenges without needing to be physically present. These roles are commonly found in IT departments, managed service providers, or helpdesk environments. Remote desktop support is essential for businesses with distributed teams or clients needing timely technical assistance.

What is the difference between Remote Desktop Support vs Help Desk Technician?

AspectRemote Desktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site, focused on remote troubleshootingHelp desk, on-site or remote, general user support
Industry UsageIT support, technical troubleshootingIT support, customer service
Common Search IntentRemote troubleshooting, remote support jobsHelp desk roles, customer support jobs

Remote Desktop Support specialists focus on resolving technical issues remotely by accessing users' computers directly, often requiring specific certifications like CompTIA A+ or Microsoft certifications. Help Desk Technicians provide broader user support, handling various technical problems via phone or remote access. While both roles involve troubleshooting and customer service, Remote Desktop Support is more specialized in remote technical resolution, whereas Help Desk Technicians handle a wider range of user issues.

What are some common challenges faced by Remote Desktop Support professionals, and how can they be managed?

Remote Desktop Support professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing communication with non-technical users, and handling a high volume of support tickets. To manage these, effective use of remote access tools, clear and patient communication, and efficient ticket prioritization are essential. Additionally, staying updated with new software and security protocols helps in resolving issues more efficiently and maintaining user trust.
What are the most commonly searched types of Desktop Support jobs in Georgia? The most popular types of Desktop Support jobs in Georgia are:
What are popular job titles related to Remote Desktop Support jobs in Georgia? For Remote Desktop Support jobs in Georgia, the most frequently searched job titles are:
What cities in Georgia are hiring for Remote Desktop Support jobs? Cities in Georgia with the most Remote Desktop Support job openings:
Infographic showing various Remote Desktop Support job openings in Georgia as of June 2026, with employment types broken down into 69% Full Time, 14% Part Time, and 17% Contract. Highlights an 48% In-person, 3% Hybrid, and 49% Remote job distribution, with an average salary of $47,413 per year, or $22.8 per hour.
Software Engineer - Dashboard & Visualization (Remote)

Software Engineer - Dashboard & Visualization (Remote)

Cisco

Atlanta, GA • On-site, Remote

$137K - $200K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago


Cisco Systems rating

8.6

Company rating: 8.6 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

15th of 139 rated electronics manufacturers


Job description

The application window is expected to close on: 06/30/2026

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

This position is remote and can be performed from most locations within the United States. The role requires reliable internet connection and the ability to work independently in a remote environment.


Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Come help organizations be their best, while you reach new heights with a team that has your back.

Meet the Team

Join us in our mission to make machine data accessible,usable,and valuable to everyone. We are a company filled with people who are passionate about our product andseekto deliver the best experience for our customers. At Splunk,we'recommitted to our work, customers, havingfun,and celebrating each other's success.

Splunk's data visualization team is seeking an exceptional Software Engineer to construct insightful and inspiring user experiences. These experiences will tell stories of IT and Security operations, compliance, user behavior, demographics, changing trends in use of our products, answer our customers' questions, and help them to ask the right questions about their data.

Your Impact

In thisrole,you will focus on building an intuitive data analytics user experience. Your work encompasses the intersection of data,engineering,and design,utilizingmodern web technologies to help our customers make informed decisions and find answers to their business questions.

  • You'llhelp build world-class data analytics experiences.

  • You'lldevelop andmaintaindata visualization components used by our internal and external product teams to build dashboards or custom application development.

  • You'lldevelop modern user interfaces that are both desktop and mobile browser friendly and efficient.

  • You'llcollaborate closely with product management, design,frontend,and backend engineers to understand customer needs and translate them into product features.

  • You'llparticipateinthe developmentof project timelines,implementation ofdesign specifications, system flow diagrams, documentation,testing,and ongoing support of systems.

  • You'llmaintainand improve existing code withprideinownership.

MinimumQualifications
  • Bachelor's degree in Computer Science, Software Engineering, or a related technical field with 7+ years of related experience, orMaster'sdegree with 4+ years of related experience
  • Experience designing, building, and shipping production applications using JavaScript or TypeScript and a modern front-end framework such as React

  • Experience developing user interfaces with HTML5, CSS3, responsive design principles, and accessibility standards

  • Experience writing automated unit tests, integration tests,and debugging software issues in both development and production environments

  • Experience withsvg, canvas, WebGL, and popular data visualization libraries such asuPlot.js,d3.js,HighCharts, Leaflet/Mapbox, etc.

  • Experience partnering closely with UX/UI designers and cross-functional teams to evaluate feasibility and deliver polished, user-centered experiences

Preferred Qualifications
  • Fluency with AI-assisted development tools such as Codex, Claude, GitHub Copilot, or similar, and the ability to use them effectively to improve engineering productivity, code quality, and documentation
  • Experience leading features end-to-end, including technical design, implementation, release, post-release support, and mentoring engineers through code reviews or technical guidance

Why Cisco?

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:The starting salary range posted for this position is $137,000.00 to $200,500.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:

  • 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

  • 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

  • Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

  • Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

  • 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours ofunused sick timecarried forwardfrom one calendar yearto the next

  • Additional paid time away may be requested to deal with critical or emergency issues for family members

  • Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

  • .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

  • 1.5% of incentive target for each 1% of attainment between 50% and 75%;

  • 1% of incentive target for each 1% of attainment between 75% and 100%; and

  • Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$165,000.00 - $277,600.00

Non-Metro New York state & Washington state:

$146,700.00 - $247,000.00

* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.


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About Cisco Systems

Sourced by ZipRecruiter

Cisco Systems, a global tech titan based in San Jose, CA, US, operates in the information technology and services industry. Founded in 1984, the company was derived from a project between two computer scientists from Stanford University. They aimed to connect different networks of computer systems at the university, resulting in the first multi-protocol router, and subsequently, the birth of Cisco. As an industry-leading manufacturer of networking hardware and telecommunications equipment, Cisco's product and services range includes routers, switches, firewall devices, and telecommunication technology. The company's mission, "to shape the future of the Internet by creating unprecedented value and opportunity for our customers, employees, investors, and ecosystem partners," is a testament to its pursuit of technology-forward innovation and customer satisfaction.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

10,000+ Employees

Headquarters location

San Jose, CA, US

Year founded

1984

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