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Remote Desktop Support Engineer Jobs in Towson, MD

System Administrator

Aberdeen, MD · On-site +1

$77K - $176K/yr

  • Medical

  • Life

  • Retirement

  • PTO

... desktop support * Experience with inventory control and management * Top Secret clearance * HS ... Remote : If this position is listed as remote, there may still be occasions when you are required ...

Data Engineer (Remote)

Baltimore, MD · Remote

$117K - $140K/yr

We are seeking a Data Engineer to support the development of cloud-native data solutions that improve operational efficiency, support regulatory reporting, and drive actionable insight for our ...

Electrical Engineer II

Baltimore, MD · On-site +1

$70K - $110K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Since 1978, we've supported mission-driven organizations in designing systems and environments that ... This position can be a remote opportunity with travel to client sites and office meetings as needed.

Electrical Engineer II

Baltimore, MD · On-site +1

$70K - $110K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Since 1978, we've supported mission-driven organizations in designing systems and environments that ... This position can be a remote opportunity with travel to client sites and office meetings as needed.

Sr. Data Analytics Engineer

Baltimore, MD · On-site +1

$125K - $165K/yr

  • Medical

  • Retirement

Responsible for on-call support and proactive monitoring of the EDMA platform to ensure seamless ... Location: Remote (East Coast strongly preferred to optimize collaboration with HQ and cross ...

Software Engineer (Remote)

Baltimore, MD · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... support the needs of their students. We seek people who are creative, funny, humble, flexible ... Ansible Your Role Allovue is looking for engineers that display a love of their craft and are ...

Sr. Data Analytics Engineer

Baltimore, MD · On-site +1

$125K - $165K/yr

  • Medical

  • Retirement

Responsible for on-call support and proactive monitoring of the EDMA platform to ensure seamless ... Location: Remote (East Coast strongly preferred to optimize collaboration with HQ and cross ...

AI Software Engineer

Baltimore, MD · Remote

$100K - $135K/yr

... that support mission-critical public sector initiatives. Location: This is a remote position ... Cloud & Infrastructure Engineering * Design, deploy, and maintain AI solutions on AWS. * Build ...

STRUCTURAL TECHNOLOGIESdevelops and integrates products, engineering support, repair and ... Opportunities are available in our Chicago, Columbia, and Houston offices, with remote options in ...

The Junior OT/ICS Lab Engineer is a hands-on technical role supporting the design, build, testing ... Comprehensive Benefits Plan #LI-JF1 #LI-REMOTE #LI-NH1 #LI-REMOTE

New

Entry Level Water Resources Engineer

Towson, MD · On-site +1

$75K - $103K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Remote) schedule. This is an excellent opportunity to work on challenging projects, develop your ... In addition to supporting projects in their assigned office, the candidate may be involved with ...

Showing results 41-60

Remote Desktop Support Engineer information

See Towson, MD salary details

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How much do remote desktop support engineer jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote desktop support engineer in Towson, MD is $25.86, according to ZipRecruiter salary data. Most workers in this role earn between $19.81 and $29.47 per hour, depending on experience, location, and employer.

What is the difference between Remote Desktop Support Engineer vs Help Desk Technician?

AspectRemote Desktop Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Microsoft Certified Professional (MCP)CompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site technical support, troubleshooting user issuesHelp desk, call center, or on-site support roles
Industry UsageIT services, tech companies, enterprise supportIT support, customer service, internal help desks

Remote Desktop Support Engineers focus on troubleshooting and resolving technical issues remotely, often requiring specific certifications and technical skills. Help Desk Technicians provide general user support, often handling a broader range of issues with less emphasis on remote troubleshooting. Both roles are essential in IT support but differ in scope and technical depth.

What does a remote desktop support engineer do?

As a remote desktop support engineer, your job is to work from home to install, troubleshoot, and configure software for your company’s computers. Remote desktop support engineers may also guide others through installing hardware, but the remote nature of this job limits your ability to install it yourself. Desktop support engineers frequently apply updates and security fixes, teach users how to use new software, respond to emergency problems, and use a variety of techniques and systems to resolve problems. You often use the telephone, email, and live chat software to communicate with other employees, and you may use remote access software to control a distant computer or server directly.

What are the key skills and qualifications needed to thrive as a remote desktop support engineer, and why are they important?

To thrive as a Remote Desktop Support Engineer, you need expertise in troubleshooting Windows and Mac operating systems, networking fundamentals, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote access tools (such as TeamViewer or Remote Desktop Protocol), ticketing systems, and security protocols is essential. Excellent communication, patience, and problem-solving abilities help in understanding user issues and delivering effective remote support. These skills and qualities ensure efficient incident resolution, minimize downtime, and maintain a positive user experience in distributed work environments.

What does a remote desktop support engineer do?

A Remote Desktop Support Engineer provides technical assistance to users by troubleshooting and resolving computer and software issues remotely. They use remote access tools to diagnose problems, install or configure applications, and guide users through solutions. These professionals ensure that systems are running efficiently and help maintain network security. Their work is essential for organizations with distributed teams or employees working from home.

What are some common challenges a remote desktop support engineer faces when troubleshooting user issues remotely?

Remote Desktop Support Engineers often encounter challenges such as limited visibility into the user's environment, communication barriers, and varying technical proficiency among end-users. Troubleshooting remotely requires clear instructions and patience, as engineers may need to guide users through steps without being physically present. Additionally, maintaining secure connections and managing multiple support requests simultaneously are typical hurdles. Success in this role relies on strong communication skills, adaptability, and familiarity with remote support tools.

What are popular job titles related to Remote Desktop Support Engineer jobs in Towson, MD?

For Remote Desktop Support Engineer jobs in Towson, MD, the most frequently searched job titles are:

What job categories do people searching Remote Desktop Support Engineer jobs in Towson, MD look for?

The top searched job categories for Remote Desktop Support Engineer jobs in Towson, MD are:

What cities near Towson, MD are hiring for Remote Desktop Support Engineer jobs?

Cities near Towson, MD with the most Remote Desktop Support Engineer job openings:

Infographic showing various Remote Desktop Support Engineer job openings in Towson, MD as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $53,792 per year, or $25.9 per hour.

Subject Matter Expert I (Contingent Upon Award)

Dalcom LLC

Aberdeen, MD • On-site, Remote

$140K - $200K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago


Job description

Job Title: Subject Matter Expert I
Company: Dalcom Engineering
Location: Remote (CONUS Travel Required)
Salary: $140,000 - $200,000
Position Overview:
Dalcom Engineering is currently seeking a Subject Matter Expert I to support technical and analytical efforts related to engineering, financial, and industrial base projects across multiple mission areas. In this role, you will apply deep subject-matter expertise to support engineering evaluations, analytical studies, and decision-support activities related to defense manufacturing infrastructure and modernization initiatives. The position will support technical and financial analyses used to inform investment planning, acquisition strategies, and operational assessments within the U.S. defense industrial base.
This position is primarily remote but requires periodic travel to government installations and industrial production facilities throughout the Continental United States (CONUS) to support program reviews, analytical studies, and stakeholder engagements. Travel is expected to range between 20% and 35% depending on project requirements. Limited international travel may occur depending on project requirements.
*This position is contingent upon award*
About Us:
Founded in 1998, Dalcom Engineering is a HUBZone-certified small business committed to providing engineering solutions to the Government and private sectors. Through specializations in computer programming/software development, engineering modeling, and combat systems analysis, Dalcom Engineering takes pride in building and empowering teams that continue to grow with us.
Key Responsibilities:
• Apply advanced technical or financial expertise to support engineering and analytical projects across multiple mission areas.
• Support technical and financial analyses used to inform modernization planning, investment prioritization, and operational decision-making.
• Implement project plans, collect and analyze performance data, and report progress against established objectives.
• Execute analytical studies and technical evaluations to assess system performance, production capabilities, and operational risks.
• Support development and refinement of analytical models, decision-support tools, and project methodologies.
• Contribute subject matter expertise to the development of technical documentation, including project descriptions, design plans, fabrication procedures, test plans, and technical reports.
• Collaborate with multidisciplinary teams to integrate technical knowledge into engineering and financial project activities.
• Provide subject matter expertise in areas such as decision logic modeling, ammunition acquisition strategy analysis, database management improvements, supply chain management, and industrial base capability assessments.
Qualifications / Desired Skills:
• Bachelor's degree in Engineering, Finance, Economics, Business, or a related technical discipline from an accredited college or university with 10+ years of relevant experience supporting technical or financial projects.
• High School diploma with 20+ years of relevant experience may be considered in lieu of a bachelor's degree.
• Ability to obtain and maintain a SECRET Security Clearance
• Demonstrated technical mastery within a relevant field of expertise.
• Ability to independently apply advanced technical or financial knowledge to complex project challenges.
• Experience implementing scientific, engineering, or financial principles and integrating analytical results into program decision-making.
• Strong analytical, problem-solving, and data interpretation skills.
• Experience supporting industrial production systems, defense manufacturing environments, or infrastructure modernization initiatives is highly desirable.
• Familiarity with ammunition systems, defense acquisition programs, industrial base analysis, or supply chain assessments is a plus.
• Excellent written and verbal communication skills with the ability to contribute to technical documentation and reports.
What We Offer:
• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance
If you're driven by intellectually stimulating work, enjoy collaborating with talented peers, and thrive in a high-performing environment, then Dalcom may be for you!

Dalcom logo

About Dalcom

Sourced by ZipRecruiter

Industry

Software development

Company size

11 - 50 Employees

Headquarters location

Greensboro, NC, US

Year founded

1997