Remote Desktop Support Engineer Jobs in Edison, NJ

Position Name: Junior Project Engineer
Reports to: Project Engineer Team Lead
Location/Type: Hybrid New York, New York/Hybrid
Status: Exempt

Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown year over year through our uncompromising focus on service.

We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our Core Values, thrive, and contribute to this environment while putting the customer first. At Atlas Technica, we offer a competitive salary, comprehensive benefits, and great perks to our global Team. We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Join Atlas Technica now!

The Junior Project Engineer Onboarding is a technical, detail-oriented, client-facing role focused on bringing new clients into Atlas Technica's support model.

You will function as a supporting engineer on onboarding and other project initiatives, executing clearly defined technical and administrative tasks. This role is designed for engineers early in their careers who want hands-on exposure to real client environments, structured project execution, and enterprise-grade standards.

You will handle lower-complexity project and support work independently, while receiving guidance from senior engineers and managers on higher-complexity tasks.

Responsibilities:

• Assist with implementing secure, compliant client environments under the guidance of the Project Engineering team, following documented standards and industry best practices for regulated financial firms.
• Support onboarding projects through discovery, implementation, cutover, and handoff to Support by owning assigned tasks and deliverables.
• Assist with cloud, infrastructure, and security assessments by gathering technical details, documenting findings, and contributing to recommendations under supervision.
• Contribute to Technical Project Plans by translating structured discovery inputs into clearly defined tasks, checklists, and effort estimates.
• Execute assigned technical work to meet project milestones and deadlines, escalating risks, questions, or blockers through established channels.
• Implement and support core platforms and services, including:
• Microsoft 365 (Exchange Online, SharePoint Online, OneDrive, Teams, Intune, Conditional Access)
• Entra ID (Azure AD), Windows Server, Active Directory, Group Policy
• File and email migrations from legacy or on-premises environments
• Basic network and security components such as firewalls, switches, and wireless access points under senior engineer guidance
• Assist with onsite client buildouts as needed, including deploying desktops, laptops, thin clients, and network equipment, and working directly with end users.
• Provide technical support during onboarding projects to maintain momentum and minimize end-user disruption.
• Produce and maintain clear, accurate technical documentation, including runbooks, configuration notes, diagrams, and asset inventories.
• Follow documented onboarding, discovery, and quality control processes consistently, while suggesting incremental improvements to efficiency and standardization.
• Work closely with Project Managers, Project Engineers, and Support, providing timely updates on task status, risks, and dependencies.
• Attend internal and client-facing meetings as needed, communicating clearly with both technical and non-technical stakeholders.

Requirements:

Experience

• At least 6 months of professional IT experience in roles such as Desktop Support, Service Desk, Systems Administration, or similar.
• MSP or multi-tenant environment experience is a plus.
• Exposure to project or onboarding work such as email migrations, file migrations, network installs, or workstation deployments is preferred.

End User and Desktop Support

• Hands-on experience supporting Microsoft Windows desktops and laptops.
• Experience with Microsoft 365 applications including Outlook, Word, Excel, and Teams.
• Experience troubleshooting and deploying desktops, mobile devices, printers, and common office peripherals.

Cloud Platforms

• Practical experience administering or supporting Microsoft 365 services.
• Familiarity with Entra ID, Intune, Conditional Access concepts, and modern identity and security baselines.
• General familiarity with common SaaS platforms used in modern office environments.

Networking and Security

• Basic understanding of networking fundamentals including LAN/WAN, DHCP, DNS, VLANs, firewalls, and wireless networking.
• Exposure to enterprise networking equipment such as Palo Alto or Cisco firewalls, switches, and wireless platforms (Meraki, Ubiquiti) is strongly preferred.

Systems Administration

• Foundational knowledge of Windows Server, Active Directory, Group Policy, DNS, and basic email flow.
• Comfort working within documented standards and runbooks to ensure environments are cloud-first and secure by default.

Soft Skills and Work Style

• Strong written and verbal communication skills.
• Strong documentation habits and attention to detail.
• Ability to follow procedures, manage a task list, meet deadlines, and take ownership of assigned work.

Certifications

• MS-900 or CompTIA A+ (in progress or obtained within a reasonable timeframe after hire is acceptable).

Desirable Qualities:

• Prior experience contributing to onboarding, migration, or infrastructure projects.
• Familiarity with structured discovery, Technical Project Plans, and quality control processes.
• Exposure to investor or client due diligence processes, including explaining technical controls to non-technical reviewers.
• Interest in automation, scripting, or tooling such as PowerShell.
• Experience with common MSP toolsets such as ConnectWise, NinjaOne, SkyKick, or similar platforms.
• Exposure to email security, backup tooling, SIEM platforms, or SSO/IDP integrations.
• Understanding of core security principles such as MFA, Conditional Access, and least privilege access models.

Why Join Atlas Technica

• Opportunity to work with a high-growth MSP serving sophisticated, global financial clients.
• Strong emphasis on career progression, certifications, and long-term development.
• Collaborative culture that values ownership, execution, intelligence, and teamwork.

Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.