Remote Desktop Support Engineer Jobs in Cleveland, OH

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Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People - and the love their actions inspire - are what drive us. We're not only proud of the love we inspire outside our walls, we're especially proud of the diversity, inclusion and equity we're inspiring inside. There are dynamic career paths awaiting you - rewarding opportunities to impact the lives of others and inspire love. Join us!

Full Stack Developer

Remote

POSITION SUMMARY:

We are seeking a highly skilled and experienced Lead Full Stack Developer to provide technical leadership and drive the design, development, and delivery of enterprise applications. This role will be responsible for leading development efforts across multiple initiatives, establishing technical standards, mentoring team members, and partnering with business and technology stakeholders to deliver scalable, secure, and high-performing solutions.

The ideal candidate will possess deep expertise in .NET, Java, Angular, and AWS cloud technologies, along with a strong background in software architecture, cloud-native development, and Agile delivery practices.

RESPONSIBILITIES:

Technical Leadership

• Lead the design, development, and implementation of enterprise-scale applications and services.
• Define and enforce application architecture, coding standards, design patterns, and development best practices.
• Provide technical direction and guidance to development teams throughout the software development lifecycle.
• Review technical designs, code, and implementation approaches to ensure quality, maintainability, and scalability.
• Serve as the technical subject matter expert for full-stack development and cloud technologies.

Solution Architecture & Development

• Design and develop scalable web applications using .NET, Java, Angular, and AWS services.
• Architect and implement RESTful APIs, microservices, and event-driven solutions.
• Design cloud-native and serverless architectures leveraging AWS services.
• Evaluate emerging technologies and recommend solutions that align with business and technology strategies.
• Ensure applications meet performance, security, reliability, and compliance requirements.

Team Leadership & Mentoring

• Mentor and coach developers on technical skills, software design, and development best practices.
• Support technical onboarding and growth of team members.
• Lead code reviews and promote a culture of continuous improvement and engineering excellence.
• Assist with technical hiring, candidate evaluations, and team development planning.

Collaboration & Delivery

• Partner with Product Managers, Business Analysts, Architects, QA teams, and business stakeholders to translate requirements into technical solutions.
• Provide effort estimates, technical assessments, and delivery plans for new initiatives.
• Participate in Agile ceremonies and help drive successful sprint planning and execution.
• Identify and mitigate technical risks and dependencies.
• Support production deployments, issue resolution, and continuous improvement initiatives.

DevOps & Cloud Operations

• Drive adoption of CI/CD pipelines and DevOps best practices.
• Collaborate with infrastructure and cloud teams to optimize application deployment and monitoring strategies.
• Implement logging, monitoring, observability, and performance tuning solutions.
• Ensure cloud resources are designed for security, scalability, and cost optimization.

POSITION QUALIFICATIONS:

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• 8+ years of software development experience, including 3+ years in a technical leadership role.
• Strong experience designing and developing enterprise applications using:
  • C#
  • .NET Core/.NET Framework
  • Java
  • Spring Boot
  • Angular
  • TypeScript
• Extensive experience building RESTful APIs and microservices architectures.
• Strong knowledge of software architecture principles and design patterns.
• Hands-on experience with AWS cloud services, including:
  • EC2
  • Lambda
  • API Gateway
  • S3
  • RDS
  • ECS/EKS
  • CloudWatch
  • IAM
  • SNS/SQS
  • DynamoDB
• Experience with relational databases such as SQL Server, Oracle, PostgreSQL, or MySQL.
• Experience with Git, Azure DevOps, GitHub, or similar source control and release management platforms.
• Strong understanding of Agile methodologies, SDLC processes, and DevOps practices.

Preferred Qualifications

• AWS Certified Solutions Architect or AWS Certified Developer certification.
• Experience with Docker and Kubernetes.
• Experience implementing event-driven architectures using Kafka, RabbitMQ, SNS, or SQS.
• Experience with Infrastructure as Code (Terraform, CloudFormation, CDK).
• Experience with monitoring and observability tools such as Dynatrace, Splunk, CloudWatch, or New Relic.
• Experience leading distributed or offshore development teams.
• Retail, eCommerce, Supply Chain, or Enterprise Systems experience preferred.

Technical Skills

Languages & Frameworks

• C#
• .NET Core / .NET Framework
• Java
• Spring Boot
• Angular
• TypeScript
• JavaScript

Cloud & DevOps

• AWS
• Docker
• Kubernetes
• CI/CD Pipelines
• GitHub Actions
• Azure DevOps
• Infrastructure as Code

Databases

• SQL Server
• Oracle
• PostgreSQL
• MySQL

Architecture

• Microservices
• REST APIs
• Event-Driven Architecture
• Serverless Computing
• Distributed Systems

BENEFITS & PERKS:

• Competitive healthcare, dental & vision insurance
• 401(k) matching after one year of employment
• Generous time off + company holidays
• Merchandise discount
• Learning & Development programs
• Much more!

The salary range for this opportunity is $88,000 - $140,000. Base pay offered may vary depending on geographic region, internal equity, job related knowledge, skills and experience, among other factors.