ZipRecruiter

Log In

2

Remote Desktop Support Engineer Jobs in Lancaster, OH

Home | NBBJ

Systems Engineer

Columbus, OH · On-site +1

$100K - $120K/yr

... or support. * Microsoft PKI management. * Citrix Virtual Apps and Desktops and Citrix ADC ... This role is fully remote*, and the ideal candidate is located within a 2 hour radius of the ...

NBBJ

Systems Engineer

Columbus, OH · On-site +1

$100K - $120K/yr

... or support. * Microsoft PKI management. * Citrix Virtual Apps and Desktops and Citrix ADC ... This role is fully remote*, and the ideal candidate is located within a 2 hour radius of the ...

Huntington

OS Platform Engineer III

Columbus, OH · On-site +1

Lead the offshore application packaging team and support the end-to-end application packaging ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Huntington

OS Platform Engineer III

Columbus, OH · On-site +1

Lead the offshore application packaging team and support the end-to-end application packaging ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Huntington

OS Platform Engineer III

Columbus, OH · On-site +1

Lead the offshore application packaging team and support the end-to-end application packaging ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Huntington

OS Platform Engineer III

Columbus, OH · On-site +1

Lead the offshore application packaging team and support the end-to-end application packaging ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

TEKsystems

Remote IP Network Engineer I

Columbus, OH · Remote

$35 - $42/hr

Remote IP Network Engineer I TEKsystems is seeking an IP Network Engineer I for our Anchorage ... What You'll Do * Support the implementation, maintenance, and operation of IP/MPLS network ...

NBBJ

Systems Engineer Columbus, Ohio

Columbus, OH · On-site +1

$100K - $120K/yr

... or support. * Microsoft PKI management. * Citrix Virtual Apps and Desktops and Citrix ADC ... This role is fully remote*, and the ideal candidate is located within a 2 hour radius of the ...

HSS Careers

Remote Sales Agent

Athens, OH · Remote

$69K - $175K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...

HSS Careers

Remote Sales Agent

Lancaster, OH · Remote

$69K - $175K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...

HSS Careers

Remote Sales Agent

Chillicothe, OH · Remote

$69K - $175K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...

Nexus Engineering Group

SCADA Engineer

Columbus, OH · On-site +1

$85K - $120K/yr

As a SCADA Engineer , you will develop and support supervisory control and data acquisition (SCADA ... office, remote, and active project-site settings. This role may require: * Prolonged periods of ...

Nexus Engineering Group

SCADA Engineer

Columbus, OH · On-site +1

$85K - $120K/yr

As a SCADA Engineer , you will develop and support supervisory control and data acquisition (SCADA ... office, remote, and active project-site settings. This role may require: * Prolonged periods of ...

next page

Showing results 1-20

All JobsDesktop Support Engineer JobsRemote Desktop Support Engineer JobsRemote Desktop Support Engineer Jobs in Lancaster, OH

Remote Desktop Support Engineer information

See Lancaster, OH salary details

$9

$24

$41

How much do remote desktop support engineer jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote desktop support engineer in Lancaster, OH is $24.66, according to ZipRecruiter salary data. Most workers in this role earn between $18.89 and $28.12 per hour, depending on experience, location, and employer.

What does a remote desktop support engineer do?

As a remote desktop support engineer, your job is to work from home to install, troubleshoot, and configure software for your company’s computers. Remote desktop support engineers may also guide others through installing hardware, but the remote nature of this job limits your ability to install it yourself. Desktop support engineers frequently apply updates and security fixes, teach users how to use new software, respond to emergency problems, and use a variety of techniques and systems to resolve problems. You often use the telephone, email, and live chat software to communicate with other employees, and you may use remote access software to control a distant computer or server directly.

What does a remote desktop support engineer do?

A Remote Desktop Support Engineer provides technical assistance to users by troubleshooting and resolving computer and software issues remotely. They use remote access tools to diagnose problems, install or configure applications, and guide users through solutions. These professionals ensure that systems are running efficiently and help maintain network security. Their work is essential for organizations with distributed teams or employees working from home.

What are the key skills and qualifications needed to thrive as a remote desktop support engineer, and why are they important?

To thrive as a Remote Desktop Support Engineer, you need expertise in troubleshooting Windows and Mac operating systems, networking fundamentals, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote access tools (such as TeamViewer or Remote Desktop Protocol), ticketing systems, and security protocols is essential. Excellent communication, patience, and problem-solving abilities help in understanding user issues and delivering effective remote support. These skills and qualities ensure efficient incident resolution, minimize downtime, and maintain a positive user experience in distributed work environments.

What are some common challenges a remote desktop support engineer faces when troubleshooting user issues remotely?

Remote Desktop Support Engineers often encounter challenges such as limited visibility into the user's environment, communication barriers, and varying technical proficiency among end-users. Troubleshooting remotely requires clear instructions and patience, as engineers may need to guide users through steps without being physically present. Additionally, maintaining secure connections and managing multiple support requests simultaneously are typical hurdles. Success in this role relies on strong communication skills, adaptability, and familiarity with remote support tools.

What is the difference between Remote Desktop Support Engineer vs Help Desk Technician?

AspectRemote Desktop Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Microsoft Certified Professional (MCP)CompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site technical support, troubleshooting user issuesHelp desk, call center, or on-site support roles
Industry UsageIT services, tech companies, enterprise supportIT support, customer service, internal help desks

Remote Desktop Support Engineers focus on troubleshooting and resolving technical issues remotely, often requiring specific certifications and technical skills. Help Desk Technicians provide general user support, often handling a broader range of issues with less emphasis on remote troubleshooting. Both roles are essential in IT support but differ in scope and technical depth.

More about Remote Desktop Support Engineer jobs

What cities near Lancaster, OH are hiring for Remote Desktop Support Engineer jobs?

Cities near Lancaster, OH with the most Remote Desktop Support Engineer job openings:

Remote Desktop Support Engineer jobs near you
Infographic showing various Remote Desktop Support Engineer job openings in Lancaster, OH as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $51,283 per year, or $24.7 per hour.

Production Support Engineer with DBA Experience

Northern Base

Columbus, OH • Remote

$43 - $56/hr

Full-time

Posted 4 days ago

Job description

Role: Production Support Engineer with DBA Experience


Location: Columbus, OH (Remote)
Employment Type: Full-Time
Experience: 6–8 years
Visa Type: USC / GC / GC EAD Only

Must-Have Qualifications:

  • 6–8 years of experience in Production Support Engineering with strong Oracle DBA experience
  • Strong hands-on experience with Oracle Database Administration, monitoring, refreshes, security, capacity planning, and troubleshooting
  • Experience with Oracle Database Performance Tuning and troubleshooting
  • Strong experience with Unix/Linux Administration
  • Hands-on experience with Shell / Batch Scripting, cron scheduling, and Unix batch processing
  • Experience supporting IBM CDC Replication and application schema metadata
  • Strong experience with JBOSS and WebLogic Middleware Administration
  • Experience with Production Deployments, Release Management, and Deployment Validation
  • Experience with database links, tablespace validation, CDC coordination, and restart activities
  • Experience supporting RAD, ODS/Data Warehouse, and CHASE Paymentech batch processing
  • Strong Incident Management and production troubleshooting skills
  • Experience with PagerDuty and On-Call Production Support
  • Willingness to provide off-hours, weekend, and overnight deployment support
  • Strong analytical, troubleshooting, communication, and problem-solving skills

Key Responsibilities:

  • Monitor, administer, refresh, secure, and troubleshoot PET Oracle databases
  • Perform database capacity planning, performance tuning, and issue resolution
  • Support IBM CDC replication and PET application schema metadata
  • Provide administration and production support for JBOSS and WebLogic
  • Support REN production deployments, database links, tablespace validation, CDC coordination, and restart activities
  • Manage Unix batch scripting, cron scheduling, Linux support, and server migration activities
  • Support RAD, ODS/Data Warehouse, and CHASE Paymentech batch processing
  • Handle PagerDuty alerts, incident management, and on-call production support
  • Perform weekend and overnight deployment validation and production troubleshooting
  • Coordinate release and deployment activities across application, database, and middleware teams