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Remote Desktop Support Engineer Jobs in Marion, OH

Controls Engineer (Remote)

Delaware, OH · On-site +1

$79K - $102K/yr

... Systems Engineering team. This position can be remote out of the US. This individual will be ... plants supporting critical infrastructure. This role leads the development of plantlevel and ...

Controls Engineer (Remote)

Delaware, OH · On-site +1

$79K - $102K/yr

... Systems Engineering team. This position can be remote out of the US. This individual will be ... plants supporting critical infrastructure. This role leads the development of plant-level and ...

While this is a full remote position, there is preference for candidates located in the Northern California area. Main Accountabilities: * Lead and support engineering design activities for new and ...

We believe every patient with chronic disease deserves consistent check-ins, follow-up, and support ... High Speed Internet and Desktop or Laptop computer (Has to be operation system of Windows or Mac ...

Remote Sales Agent

Marion, OH · Remote

$69K - $175K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...

Hybrid #LI-Hybrid in New Berlin, WI / Remote in the United States. #LI-Remote Your role and ... Collaborate with engineering, field service, sales, and product teams to resolve complex technical ...

The work model for the role is: remote (#Li-Remote) supporting the North Region central district ... Bachelor's Degree (Engineering or Electrical Engineering preferred) from an accredited college or ...

Senior Project Engineer

OH · Remote

$101K - $132K/yr

The work model for this role is: Remote {#LI-Remote} This role is contributing to the ... Be a support function for Field service engineer during project commissioning. * Configure, test ...

Sales Support Manager __ Your role and responsibilities In this role, you will focus on the ... This is a remote position. #Li-Remote This role is contributing to the Electrification Smart ...

The work model for the role is: remote, in the United States, supporting the Motion Drive Products ... Collaborate with engineering, field service, sales, and product teams to resolve complex technical ...

Sales Support Manager __ As a Strategic Segment Proposal Engineer, you will be responsible for ... This is a remote position. Candidates can be located anywhere in the US. This role is contributing ...

Senior Technical Business Developer - Grid Automation

OH · Remote

$106K - $139K/yr

You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us ... This is a remote position. Candidates can be located anywhere in the US, with preference for Cary ...

This role will partner closely with Cybersecurity Engineering, Network, Cloud, Infrastructure ... remote support, privileged access, endpoint protection, and monitoring. * Partner with project ...

It will include some remote work for engineering preparation and at customer sites for installation. In addition, it is expected this person can support work at the Charleston WV service center when ...

Remote (preference for Eastern or Central region in the United States) {#LI-Remote} Your Role and ... sales support tools and resources. B&R Industrial Automation is a leading developer and ...

You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us ... If remote, candidates should be located near a major metro area. This role is contributing to the ...

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Remote Desktop Support Engineer information

See Marion, OH salary details

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$23

$39

How much do remote desktop support engineer jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote desktop support engineer in Marion, OH is $23.50, according to ZipRecruiter salary data. Most workers in this role earn between $17.98 and $26.78 per hour, depending on experience, location, and employer.

What does a remote desktop support engineer do?

As a remote desktop support engineer, your job is to work from home to install, troubleshoot, and configure software for your company’s computers. Remote desktop support engineers may also guide others through installing hardware, but the remote nature of this job limits your ability to install it yourself. Desktop support engineers frequently apply updates and security fixes, teach users how to use new software, respond to emergency problems, and use a variety of techniques and systems to resolve problems. You often use the telephone, email, and live chat software to communicate with other employees, and you may use remote access software to control a distant computer or server directly.

What does a remote desktop support engineer do?

A Remote Desktop Support Engineer provides technical assistance to users by troubleshooting and resolving computer and software issues remotely. They use remote access tools to diagnose problems, install or configure applications, and guide users through solutions. These professionals ensure that systems are running efficiently and help maintain network security. Their work is essential for organizations with distributed teams or employees working from home.

What are the key skills and qualifications needed to thrive as a remote desktop support engineer, and why are they important?

To thrive as a Remote Desktop Support Engineer, you need expertise in troubleshooting Windows and Mac operating systems, networking fundamentals, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote access tools (such as TeamViewer or Remote Desktop Protocol), ticketing systems, and security protocols is essential. Excellent communication, patience, and problem-solving abilities help in understanding user issues and delivering effective remote support. These skills and qualities ensure efficient incident resolution, minimize downtime, and maintain a positive user experience in distributed work environments.

What are some common challenges a remote desktop support engineer faces when troubleshooting user issues remotely?

Remote Desktop Support Engineers often encounter challenges such as limited visibility into the user's environment, communication barriers, and varying technical proficiency among end-users. Troubleshooting remotely requires clear instructions and patience, as engineers may need to guide users through steps without being physically present. Additionally, maintaining secure connections and managing multiple support requests simultaneously are typical hurdles. Success in this role relies on strong communication skills, adaptability, and familiarity with remote support tools.

What is the difference between Remote Desktop Support Engineer vs Help Desk Technician?

AspectRemote Desktop Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Microsoft Certified Professional (MCP)CompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site technical support, troubleshooting user issuesHelp desk, call center, or on-site support roles
Industry UsageIT services, tech companies, enterprise supportIT support, customer service, internal help desks

Remote Desktop Support Engineers focus on troubleshooting and resolving technical issues remotely, often requiring specific certifications and technical skills. Help Desk Technicians provide general user support, often handling a broader range of issues with less emphasis on remote troubleshooting. Both roles are essential in IT support but differ in scope and technical depth.

What cities near Marion, OH are hiring for Remote Desktop Support Engineer jobs?

Cities near Marion, OH with the most Remote Desktop Support Engineer job openings:

Controls Engineer (Remote)

Vertiv Co

Delaware, OH • On-site, Remote

$79K - $102K/yr

Full-time

Re-posted 29 days ago


Vertiv rating

6.9

Company rating: 6.9 out of 10

Based on 66 frontline employees who took The Breakroom Quiz

373rd of 499 rated machine equipment manufacturers


Job description

The Senior Microgrid Controls Engineer is a key technical contributor on Vertiv's Microgrid Systems Engineering team. This position can be remote out of the US.  This individual will be responsible for the architecture, development, and implementation of advanced control systems for microgrids and large scale electric power plants supporting critical infrastructure. 

This role leads the development of plantlevel and subsystem control strategies using PLCbased platforms (including codesys) and integrates BESS, renewable generation, conventional generation, and utility interconnections into reliable, gridcompliant, and resilient systems. The engineer serves as a technical authority across controls logic, control philosophy, system behavior, and commissioning support, collaborating closely with cross functional engineering partners and customer teams.

Responsibilities

  • Serve as technical subject matter expert of BESS and microgrid solutions to internal product development teams, sales teams, services teams, and external clients.
  • Assist in pre-sales activities to explain the benefits of BESS and microgrid solutions to potential customers and help create budgetary quotations for these solutions.
  • Design BESS and microgrid solutions for won bids and help coordinate the procurement of the solution equipment.
  • Acquire necessary firmware and software settings for sold solutions and ensure all equipment has its software properly adjusted during installation.
  • Guide system installation, setup, commissioning, operation, and maintenance as necessary.
  • Guide internal product development initiatives and research programs to introduce new solutions to the market.

Requirements

  • Bachelor's degree in Electrical Engineering, Electro-Mechanical Engineering, Computer Science, or any other related field
  • 8-10 years of experience in microgrid, power, or industrial controls engineering.
  • Deep understanding and hands on experience with PLC programming (codesys preferred), SCADA systems and HMI development, and industrial networking and protocols.
  • Strong understanding of power system behavior and grid interconnection concepts.
  • Ability to author clear and structured control diagrams and control philosophies for power control systems.
  • Ability to read, analyze, and interpret plans, specifications, control drawings, service bulletins, equipment specifications, etc.
  • Ability to effectively present information and respond to questions from customers
  • Strong analytical and logical problem-solving skills
  • High attention to detail; excellent organization skills

Preferred:

  • Previous experience with distributed energy resources such as BESS, solar arrays, diesel generators, natural gas generators, or any other related technologies.
    • Experience with grid forming inverters, microgrid controllers and power plant controllers.
    • Prior work interfacing with utilities or ISOs.

The successful candidate will embrace Vertiv's Core Principles & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPLES: Safety. Integrity. Respect. Teamwork. Inclusion.

OUR STRATEGIC PRIORITIES

High-Performance Culture

Customer Focus

Operational Excellence

Innovation

Financial Strength

VERTIV BEHAVIORS

Own it

Act with urgency

Foster a customer-first mindset

Think big and execute

Lead by example

Drive continuous improvement

Learn and seek out development

Promote transparent & open communication

About Vertiv

Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers' vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today's data centers, communication networks, and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertiv.com


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