ZipRecruiter

Log In

2

Remote Desktop Support Engineer Jobs in Baltimore, MD

Magpie Health Analytics

Data Engineer (Remote)

Baltimore, MD · Remote

$117K - $140K/yr

We are seeking a Data Engineer to support the development of cloud-native data solutions that improve operational efficiency, support regulatory reporting, and drive actionable insight for our ...

Allovue

Software Engineer (Remote)

Baltimore, MD · Remote

... support the needs of their students. We seek people who are creative, funny, humble, flexible ... Ansible Your Role Allovue is looking for engineers that display a love of their craft and are ...

Under Armour

Sr. Data Analytics Engineer

Baltimore, MD · On-site +1

$125K - $165K/yr

Responsible for on-call support and proactive monitoring of the EDMA platform to ensure seamless ... Location: Remote (East Coast strongly preferred to optimize collaboration with HQ and cross ...

NinjaOne

Staff Software Engineer, Java

Baltimore, MD · On-site +1

... that support our global operations. We are hiring for Staff Level candidates across multiple ... Location - We are flexible on remote working from home, if you are located in the USA and reside in ...

previous page

Showing results 41-60

All JobsDesktop Support Engineer JobsRemote Desktop Support Engineer JobsRemote Desktop Support Engineer Jobs in Baltimore, MD

Remote Desktop Support Engineer information

See Baltimore, MD salary details

$10

$26

$45

How much do remote desktop support engineer jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote desktop support engineer in Baltimore, MD is $26.82, according to ZipRecruiter salary data. Most workers in this role earn between $20.53 and $30.58 per hour, depending on experience, location, and employer.

What does a remote desktop support engineer do?

As a remote desktop support engineer, your job is to work from home to install, troubleshoot, and configure software for your company’s computers. Remote desktop support engineers may also guide others through installing hardware, but the remote nature of this job limits your ability to install it yourself. Desktop support engineers frequently apply updates and security fixes, teach users how to use new software, respond to emergency problems, and use a variety of techniques and systems to resolve problems. You often use the telephone, email, and live chat software to communicate with other employees, and you may use remote access software to control a distant computer or server directly.

What does a remote desktop support engineer do?

A Remote Desktop Support Engineer provides technical assistance to users by troubleshooting and resolving computer and software issues remotely. They use remote access tools to diagnose problems, install or configure applications, and guide users through solutions. These professionals ensure that systems are running efficiently and help maintain network security. Their work is essential for organizations with distributed teams or employees working from home.

What are the key skills and qualifications needed to thrive as a remote desktop support engineer, and why are they important?

To thrive as a Remote Desktop Support Engineer, you need expertise in troubleshooting Windows and Mac operating systems, networking fundamentals, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote access tools (such as TeamViewer or Remote Desktop Protocol), ticketing systems, and security protocols is essential. Excellent communication, patience, and problem-solving abilities help in understanding user issues and delivering effective remote support. These skills and qualities ensure efficient incident resolution, minimize downtime, and maintain a positive user experience in distributed work environments.

What are some common challenges a remote desktop support engineer faces when troubleshooting user issues remotely?

Remote Desktop Support Engineers often encounter challenges such as limited visibility into the user's environment, communication barriers, and varying technical proficiency among end-users. Troubleshooting remotely requires clear instructions and patience, as engineers may need to guide users through steps without being physically present. Additionally, maintaining secure connections and managing multiple support requests simultaneously are typical hurdles. Success in this role relies on strong communication skills, adaptability, and familiarity with remote support tools.

What is the difference between Remote Desktop Support Engineer vs Help Desk Technician?

AspectRemote Desktop Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Microsoft Certified Professional (MCP)CompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site technical support, troubleshooting user issuesHelp desk, call center, or on-site support roles
Industry UsageIT services, tech companies, enterprise supportIT support, customer service, internal help desks

Remote Desktop Support Engineers focus on troubleshooting and resolving technical issues remotely, often requiring specific certifications and technical skills. Help Desk Technicians provide general user support, often handling a broader range of issues with less emphasis on remote troubleshooting. Both roles are essential in IT support but differ in scope and technical depth.

More about Remote Desktop Support Engineer jobs

What are the most commonly searched types of Desktop Support Engineer jobs in Baltimore, MD?

The most popular types of Desktop Support Engineer jobs in Baltimore, MD are:

What are popular job titles related to Remote Desktop Support Engineer jobs in Baltimore, MD?

For Remote Desktop Support Engineer jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Remote Desktop Support Engineer jobs in Baltimore, MD look for?

The top searched job categories for Remote Desktop Support Engineer jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Remote Desktop Support Engineer jobs?

Cities near Baltimore, MD with the most Remote Desktop Support Engineer job openings:

Remote Desktop Support Engineer jobs near you
Infographic showing various Remote Desktop Support Engineer job openings in Baltimore, MD as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $55,793 per year, or $26.8 per hour.

DevSecOps Engineer (Remote)

Magpie Health Analytics

Baltimore, MD • Remote

$54 - $74/hr

Full-time

Re-posted 19 days ago

Job description

Position Purpose: 

We are looking for a DevSecOps Engineer to support the deployment, automation, and monitoring of secure AWS infrastructure across healthcare and data analytics solutions. This role is responsible for ensuring resilient cloud environments using Infrastructure as Code (IaC) and CI/CD pipelines, while enabling teams to deliver cloud-native applications and services securely and efficiently. Take ownership of DevSecOps practices and grow into a lead infrastructure role supporting secure, large-scale AWS systems in federal health IT environments. 

Primary Duties & Responsibilities: 

  • Build and maintain cloud infrastructure using AWS services such as EC2, Lambda, RDS, S3, and VPCs. 
  • Use Infrastructure as Code (IaC) tools such as CloudFormation or AWS CDK to deploy and version cloud environments across DEV, VAL, and PROD. 
  • Implement and maintain CI/CD pipelines using GitHub Actions, Jenkins, or similar tools. 
  • Write automation scripts in Python, Bash, or other languages to support deployment, monitoring, and maintenance tasks. 
  • Monitor and log infrastructure health using CloudWatch, CloudTrail, and third-party tools like Splunk. 
  • Collaborate with developers, analysts, and project teams to ensure cloud infrastructure supports data pipelines, dashboards, and application services. 
  • Support system security by applying encryption, access controls, IAM policies, and monitoring best practices. 
  • Document infrastructure architecture, configurations, and deployment processes for ongoing maintenance and team reuse. 
  • Collaborate with senior engineers and architects to continuously improve security posture, automation efficiency, and system observability. 

Minimum Qualifications: 

  • Bachelor's degree in computer science, engineering, or related field. 
  • 2+ years of experience in cloud engineering, DevOps, or infrastructure automation roles. 
  • Experience managing cloud infrastructure in AWS. 
  • Proficiency with IaC tools such as CloudFormation, CDK, or Terraform. 
  • Familiarity with Linux-based environments and scripting languages (e.g., Python, Bash). 
  • Experience with CI/CD pipelines and version control (GitHub preferred). 
  • Strong problem-solving, documentation, and collaboration skills. 

Preferred Qualifications: 

  • AWS certification (e.g., SysOps Administrator, Solutions Architect, or DevOps Engineer). 
  • Demonstrated interest in AWS architecture, security automation, and CI/CD workflows; openness to mentorship and growth into senior engineering responsibilities. 
  • Experience deploying secure AWS environments in compliance with HIPAA, FISMA, or CMS ARS standards. 
  • Familiarity with security monitoring tools such as CloudWatch, or Config. 
  • Experience supporting federal health IT environments (e.g., CMS, VA, state Medicaid). 
  • Familiarity with monitoring infrastructure supporting MicroStrategy, Python pipelines, or healthcare reporting systems.