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Remote Desktop Engineer Jobs (NOW HIRING)

Symbotic

Technical Support Engineer

OR · Remote

What we need Symboticis seeking a Technical Support Engineer to play a hands-on role in ensuring ... Experience withsupporting systems remotely by connecting to various system types via Remote Desktop ...

CPS, LLC

Senior Systems Engineer (OOBM)

Sierra Vista, AZ · Remote

$93K - $127K/yr

... Engineer - Senior, you will provide services in support of the U.S. Army Network Enterprise ... Remote Desktop Services (RDS) solutions on the Army's portion of the Department of Defense ...

SOSi

Help Desk Support Engineer

FL · Remote

SOSi is seeking a Help Desk Support Engineer to provide technical assistance and support to end ... Experience providing remote desktop support. * Experience supporting incident response activities.

Futran Tech Solutions Pvt. Ltd.

VMware Consultant

Remote Duration: 6+ Months US Citizens Only DESCRIPTION: Virtual Desktop Engineer to support client's VDI operations and projects. This includes the following responsibilities & technologies areas:

Addison Group

Enterprise Endpoint Engineer

Dallas, TX · Remote

$109K - $136K/yr

Enterprise Endpoint Engineer Location: Dallas, TX - Onsite 1 day a week Salary: $160k This position ... Design Citrix / VMware / Azure Virtual Desktop solutions * Define remote access architecture

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How much do remote desktop engineer jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for remote desktop engineer in the United States is $45.20, according to ZipRecruiter salary data. Most workers in this role earn between $27.88 and $57.93 per hour, depending on experience, location, and employer.

What engineer makes $500,000 a year?

A Remote Desktop Engineer typically does not earn $500,000 annually; such high salaries are more common in executive or specialized roles within the tech industry. Top-tier software engineers, cloud architects, or senior cybersecurity experts may reach this level with extensive experience, advanced skills, and in high-demand environments. Compensation varies widely based on location, company size, and individual expertise.

What is a remote desktop engineer?

A remote desktop engineer is a IT professional who specializes in configuring, maintaining, and troubleshooting remote desktop environments and virtual private networks (VPNs). They ensure secure and efficient remote access to computer systems and networks, often using tools like Remote Desktop Protocol (RDP) or virtual desktop infrastructure (VDI).

How can I make $100,000 a year working from home?

A Remote Desktop Engineer can reach a $100,000 annual salary by gaining advanced certifications, developing strong troubleshooting and network skills, and working for companies that offer remote positions with competitive pay. Building experience in cloud services, cybersecurity, and remote support tools can also increase earning potential. Many remote roles offer flexible schedules and require ongoing skill development to achieve higher salaries.

What is a Remote Desktop Engineer job?

A Remote Desktop Engineer is an IT professional responsible for managing, troubleshooting, and supporting remote desktop environments. They ensure secure and efficient remote access for users, configure remote desktop services, and resolve connectivity or performance issues. Their role often includes working with virtualization technologies, maintaining security protocols, and assisting users with remote access problems.

What are the key skills and qualifications needed to thrive in the Remote Desktop Engineer position, and why are they important?

To thrive as a Remote Desktop Engineer, you need expertise in remote access technologies, IT troubleshooting, networking fundamentals, and typically a degree in computer science or a related field. Familiarity with tools like Microsoft Remote Desktop Services, VMware, Citrix, and certifications such as CompTIA A+, Microsoft Certified: Windows Server, or similar are highly beneficial. Strong problem-solving skills, clear communication, and a customer-focused attitude distinguish top professionals in this role. These abilities are critical for efficiently resolving technical issues, supporting end-users remotely, and maintaining secure, reliable remote desktop environments.

What are some of the most common challenges faced by Remote Desktop Engineers, and how are they addressed in this role?

Remote Desktop Engineers often face challenges such as troubleshooting user issues without physical access to devices, maintaining security while enabling remote access, and supporting a wide variety of operating systems and environments. To overcome these obstacles, employers typically provide robust remote management tools, clear escalation pathways, and detailed documentation to streamline problem resolution. Collaboration with help desk staff, network administrators, and end-users is essential for identifying root causes and delivering timely solutions. Engineers are also encouraged to stay updated on the latest remote access technologies and security protocols to proactively address potential vulnerabilities. These strategies help ensure reliable service delivery and minimize downtime for remote users.

How to make $1000 a week remotely?

A Remote Desktop Engineer can earn $1000 or more weekly by working on multiple client projects, providing remote support, or offering specialized services such as system setup and troubleshooting. Building a strong skill set, obtaining relevant certifications, and managing a consistent schedule can help increase earning potential in remote tech roles.
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Technical Support Engineer

Technical Support Engineer

Symbotic

OR • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Job description

Who we are

With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system - reinventing warehouse automation for increased efficiency, speed and flexibility.

What we need

Symboticis seeking a Technical Support Engineer to play a hands-on role in ensuring the successful operation ofSymboticsystems at client sites. This role supports system stand-up, stabilization, and ongoing operations, serving as a key technical partner to both internal teams andcustomerstakeholders. The Technical Support Engineeris responsible forexecuting structured technical troubleshooting and supporting complex escalations during high-impact operational events. The ideal candidate thrives in a fast-paced, solutions-oriented environment and brings strong technical problem-solving skills paired with a customer-first mindset.

Shift Schedules(24/7 Support)

  • Weekday Night: Monday-Thursday, 8:00 p.m. - 6:00 a.m. EST

  • Weekend Day: Friday-Monday, 6:00 a.m. - 4:00 p.m. EST

  • Weekend Mid: Friday-Monday, 12:00 p.m. - 10:00 p.m. EST

  • Weekend Night Friday-Monday, 8:00 p.m. - 6:00 a.m. EST

What we do

The Technical Support Team is part ofSymbotic'sService Operations Organization andis responsible forthe successful stand-up, performance, and continuous operation ofSymboticsystems inside customer sites. Our team supports all production-impacting aspects of the systemincluding controls, electrical, software, networking, and infrastructureand serves as the primary escalation point for real-time system issues. Working cross-functionally with Engineering, Implementation, and Customer Operations, Technical Support deliverstimelytroubleshooting, root cause analysis, and sustainable solutions to ensure system reliability and operational excellence. Through rapid response and strong technical ownership, we strengthen customer relationships and keep automated operations running at peak performance.

Whatyou'lldo

  • Evaluate documented resolutions and analyze trends for ways to prevent future problems.

  • Manage incoming help requests from end users through a variety of avenuessuch as:telephone, email, Microsoft Teams as well as Cases via Online CRM.

  • Be a lead in the diagnostic of utilities to aid in troubleshooting.

  • Access software updates, drivers, knowledge bases, andfrequentlyaskedquestionsresources on the Internet to aid in problem resolution.

  • Identifyappropriate softwareand hardware used and supported by the organization.

  • Perform and lead hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications.

  • Test fixes to ensureproblemhas been adequately resolved.

  • Lead post-resolution follow-ups tohelprequests.

  • Develop help sheets and knowledge base articles for end users.

  • Perform ongoing activities such as backups,OSand application patching, executing various maintenance scripts, andmonitoringthe site IT infrastructure.

  • Willing to provide on-call support coverage for customers.

Whatyou'llneed

  • Bachelor's degree in Controls Engineering ora directly relatedfield.

  • Minimum of3 yearexperience with supporting systems remotely by connecting to various system types via Remote Desktop, SSH, browser, etc.

  • Experience with VMWare or other server/desktop virtualization platforms and management.

  • Ability to troubleshoot VMs at an advanced level using VCenter and other tools.

  • Strong ability to multi-task and prioritizeaction;and effective troubleshooting problem solving skills.

  • Experience with Server and Storage Array hardware.

  • Mastery of Active Directory.

  • Advanced Knowledge of command line and environment variables. (Linux++).

  • Experience withsupporting systems remotely by connecting to various system types via Remote Desktop, SSH, browser, etc.

  • Advanced Knowledge of VMWare or other server/desktop virtualization platforms and management.

  • Advanced Knowledge of troubleshooting TCP/IP based networks,protocolsand familiarity with electrical schematics.

BeneficialQualifications

  • Controlsdesign experience including GUI/HMI development.

  • Experience with motion control, servo tuning, VFDs, and PLCs (Allen Bradley ControlLogix preferred).

  • Familiarity with electrical schematics and hardware-level diagnostics.

  • Experience with SQL and the ability to create ormodifyscripts.

  • Experience with packet sniffers, network probes, and command-line debugging tools.

  • Knowledge of scripting languages and data log analysis.

Our Environment

  • Ability to travelupto15%after the training period (Senior roles may require up to15% ongoing travel).

  • Mustpossessa valid driver's license and be able to travel to customer sites via car or air.

  • Employeemustmaintaina personal credit card and manage expenses for bi-weekly reimbursement.

#LI-JP1

#LI-Remote

About Symbotic

Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world's largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visitwww.symbotic.com.

We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work - for you and the world. That's why we're proud to be an equal opportunity employer.

We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.

The base range for this position in the posted location is $71,000.00 - $97,900.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.

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