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Remote Desktop Engineer Jobs in Florida (NOW HIRING)

ARC Group

(Full stack) Java/react Developer

Jacksonville, FL · Remote

$48.75 - $62.75/hr

(Full stack) Java/react Developer - Remote ARC Group has an immediate opportunity for a(Full stack ... Proficiency using standard desktop applications such as MS Suite and flowcharting tools such as ...

Apogee Engineering, LLC

Systems Engineer

Tampa, FL · On-site +1

Apogee is seeking Systems Engineers to be located at MacDill AFB, FL in support of the Special ... MacDill AFB, FL On-site/Hybrid/Remote: On-Site Travel: 25% Employment Type: FULL_TIME

ARC Group

Systems Engineer (Nessus)

Jacksonville, FL · Remote

SYSTEMS ENGINEER (NESSUS) - REMOTE ARC Group has an immediate opportunity for a Systems Engineer with strong experience working with vulnerability scanning tools! This position is 100% remote working ...

Thrive

Systems Engineer

Sarasota, FL · On-site +1

Our corporate culture, engineering talent, customer-centric approach, and focus upon "next ... This role provides first-contact remote technical support for network, server, and end-user systems.

AdventHealth

System Engineer

Tampa, FL · Remote

... Remote *** This position is contingent upon contract award *** What You'll Do: In this role, you'll ... Engineer, integrate, and optimize SATCOM and terrestrial transport solutions, including RF ...

Wood Plc

GIS Analyst

Jacksonville, FL · Remote

... engineering, and environmental applications #LI-Remote Skills / Qualifications Required: * 2 - 5 ... Proficiency using ESRI ArcGIS software (Pro, Desktop, and/or Online) * Proficiency using Microsoft ...

Wood Plc

GIS Analyst

Miami Lakes, FL · Remote

... engineering, and environmental applications #LI-Remote Skills / Qualifications Required: * 2 - 5 ... Proficiency using ESRI ArcGIS software (Pro, Desktop, and/or Online) * Proficiency using Microsoft ...

Wood Plc

GIS Analyst

Tampa, FL · Remote

... engineering, and environmental applications #LI-Remote Skills / Qualifications Required: * 2 - 5 ... Proficiency using ESRI ArcGIS software (Pro, Desktop, and/or Online) * Proficiency using Microsoft ...

Wood Plc

GIS Analyst

Orlando, FL · Remote

... engineering, and environmental applications #LI-Remote Skills / Qualifications Required: * 2 - 5 ... Proficiency using ESRI ArcGIS software (Pro, Desktop, and/or Online) * Proficiency using Microsoft ...

Carrier

Critical Systems Service Support Engineer

FL · On-site +1

As a Critical Systems Service Support Engineer, you will help advance ALC's business through ... Remote US, Must be permanent US resident. Visa sponsorship not available. Essential Functions:

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Remote Desktop Engineer information

What is a remote desktop engineer?

A Remote Desktop Engineer is an IT professional responsible for managing, troubleshooting, and supporting remote desktop environments. They ensure secure and efficient remote access for users, configure remote desktop services, and resolve connectivity or performance issues. Their role often includes working with virtualization technologies, maintaining security protocols, and assisting users with remote access problems.

What are the key skills and qualifications needed to thrive as a remote desktop engineer?

To thrive as a Remote Desktop Engineer, you need expertise in remote access technologies, IT troubleshooting, networking fundamentals, and typically a degree in computer science or a related field. Familiarity with tools like Microsoft Remote Desktop Services, VMware, Citrix, and certifications such as CompTIA A+, Microsoft Certified: Windows Server, or similar are highly beneficial. Strong problem-solving skills, clear communication, and a customer-focused attitude distinguish top professionals in this role. These abilities are critical for efficiently resolving technical issues, supporting end-users remotely, and maintaining secure, reliable remote desktop environments.

What are some of the most common challenges faced by remote desktop engineers, and how are they addressed?

Remote Desktop Engineers often face challenges such as troubleshooting user issues without physical access to devices, maintaining security while enabling remote access, and supporting a wide variety of operating systems and environments. To overcome these obstacles, employers typically provide robust remote management tools, clear escalation pathways, and detailed documentation to streamline problem resolution. Collaboration with help desk staff, network administrators, and end-users is essential for identifying root causes and delivering timely solutions. Engineers are also encouraged to stay updated on the latest remote access technologies and security protocols to proactively address potential vulnerabilities. These strategies help ensure reliable service delivery and minimize downtime for remote users.

What are the most commonly searched types of Desktop Engineer jobs in Florida?

The most popular types of Desktop Engineer jobs in Florida are:

What are popular job titles related to Remote Desktop Engineer jobs in Florida?

For Remote Desktop Engineer jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Remote Desktop Engineer jobs in Florida look for?

The top searched job categories for Remote Desktop Engineer jobs in Florida are:

What cities in Florida are hiring for Remote Desktop Engineer jobs?

Cities in Florida with the most Remote Desktop Engineer job openings:

Remote Desktop Engineer jobs near you
Infographic showing various Remote Desktop Engineer job openings in Florida as of August 2026, with employment types broken down into 91% Full Time, 5% Part Time, and 4% Contract. Highlights an 85% Physical, 6% Hybrid, and 9% Remote job distribution.

Technical Support Engineer (Remote)

Cyclops Inc

Miami, FL • On-site, Remote

Contractor

Re-posted 6 days ago

Job description

Role Overview
With Cyclops now actively supporting client integrations, technical questions, bug reports, and operational issues need a dedicated first line: someone who resolves the majority of issues independently and escalates the rest with full context already prepared. As the Technical Support Engineer, you will own the technical support function end-to-end (triage, resolution, client communication, documentation, monitoring awareness) and act as the internal bridge between what clients experience and what engineering needs to know. The function has recently been established: you will take it from its first working version to mature operation. Success means clients and partners stay unblocked, and engineering time is protected from unnecessary interruptions.
Key Responsibilities
  • Own all inbound technical requests from clients, API vendors, and internal teams: resolve directly what does not require engineering judgment (API clarifications, integration questions, known behavior, documentation gaps), and prepare full written context for everything that requires escalation
  • Act as the first point of contact for technical questions in dedicated client and vendor Slack channels; own communication back to the client on escalated bugs until resolution
  • Own status page updates and client-facing communication during incidents and maintenance windows
  • Stay aware of system health through dashboards, logs, and alerting; confirm whether something needs escalation, and trigger incident escalation when service availability or data integrity is at risk
  • Act as operational support during active incidents, performing manual workarounds when instructed by engineering, and propose improvements to monitoring where it is lacking
  • Own and maintain API docs, integration guides, FAQ, and runbooks in Confluence; write documentation clear and structured enough to be consumed accurately by both humans and AI tools, and treat every repeated question as a documentation gap to close
  • Create and maintain Jira tickets for all requests that require tracking or escalation; keep tickets updated so QA and engineering never need to chase support-side context
Required Qualifications
  • 2-3+ years in a technical support, integration support, or technical operations role in a software product company
  • Ability to read and write basic SQL queries for data investigation
  • Ability to inspect application logs to identify errors, trace request flows, and extract relevant context
  • Comfortable working with REST APIs: reading documentation, constructing requests, interpreting responses and error codes
  • Confident daily use of AI tools for investigation, drafting, and documentation work, with the judgment to verify AI output before it reaches a client
  • Prior crypto experience is optional; building a working understanding of crypto and stablecoin payment flows on the job is a mandatory part of the role
  • Strong written English, clear and appropriate for both technical and non-technical audiences
  • Organized and self-directed: able to manage multiple open requests without losing track of what is pending and what needs follow-up
  • High agency: you follow issues through to resolution yourself, close recurring questions with documentation without being asked, and know what genuinely needs escalation
Preferred Experience
  • Experience in fintech, payments, or crypto
  • Previous engineering experience (QA, developer, or similar) is a strong plus
  • Experience working directly with B2B clients or API vendors in a technical capacity
  • Familiarity with ITSM concepts and support process design
  • Experience maintaining technical documentation or knowledge bases
  • Exposure to SOC2 or ISO compliance requirements
  • Familiarity with OpenAPI/Swagger specs and structured documentation practices
Reporting Structure
Reports to the Director of Engineering. Works closely with QA, engineering, and product on a daily basis, and participates in engineering team standups. This role does not include direct people management, though the expectation is that it grows into function ownership as client count and request volume increase.
Why This Role
  • The support function is freshly built: you will develop it from its first working version into a mature operation, refining processes, expanding documentation, and improving tooling as the client base grows
  • Clear growth path into function ownership as client count and request volume increase
Location
Remote. USA, Argentina, or Brazil. The role works US business hours (Eastern Time).
Compensation and Benefits
As an independent contractor, you'll enjoy the flexibility to determine how and when you deliver your work, while partnering closely with our team to meet agreed milestones and business objectives. Compensation and engagement terms will be outlined in your contractor agreement.
Additional Benefits
  • Company issued laptop
  • Technology Accessories
  • Annual In-Person Full-Team Meetup

About Cyclops
Cyclops enables payments companies to onboard with a single partner, unlocking stablecoin settlement, payins, payouts and treasury optimization across global corridors - all through a single API.
Cyclops was founded by payments executives and crypto veterans who were fed up with stablecoin fragmentation. The first complete stablecoin platform built exclusively for the payments industry, Cyclops combines the agility of orchestration with the comprehensive build outs of full-stack providers. Cyclops has end-to-end integrations to every leading provider at every layer of the stablecoin stack, and proprietary technology built on top to make payments use cases effortless. With this unique approach, Cyclops is the only platform offering product and license redundancy in all major markets, with dozens of partners and over 100 global licenses.
Cyclops Culture
Don't join Cyclops if you're looking for a typical 9-5. The culture we've built is one of first-principles thinking and relentless execution. We wake up every day excited to deliver great products worthy of the world's best companies. Everyone who works at Cyclops must have a founder mindset, where no problem is too big to solve.

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