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Remote Default Servicing Jobs (NOW HIRING)

$23.37 - $31.15/hr

Who We Are ServiceMac is a new sub-servicing entity backed by some of the leading practitioners of ... Pay Range: $23.37 - $31.15 Hourly, Remote This hiring range is a reasonable estimate of the base ...

Remote * Position status: Full Time * FLSA status: Non-Exempt (hourly) * Scheduled hours: 8:00- 4 ... From default servicing to real estate, our evolving service offerings continue to reflect our ...

Monitor and control Remote products and services for immigration compliance. * Establish, maintain ... When in doubt you will default to action instead of waiting. Your life-work balance is important ...

New

Special Loans Analyst I

Tampa, FL · On-site +1

$19 - $25/hr

... default management. We also offer interim and business purpose servicing, including the ... Eligible for Hybrid Work Schedule with Remote Flex Days Compensation * The hiring range for this ...

Special Loans Analyst I

Farmers Branch, TX · On-site +1

$19 - $25/hr

... default management. We also offer interim and business purpose servicing, including the ... Eligible for Hybrid Work Schedule with Remote Flex Days Compensation * The hiring range for this ...

Staff Engineer, Security

New York, NY · On-site +1

$220K - $280K/yr

Build secure-by-default infrastructure. Design, build, and roll out foundational security services ... Fully Remote Commitment: $182,000- $240,000 USD Annually This role can be hybrid (onsite from our ...

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Remote Default Servicing information

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$14

$21

$31

How much do remote default servicing jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote default servicing in the United States is $21.21, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $22.84 per hour, depending on experience, location, and employer.

What are some common challenges faced in a remote default servicing role, and how can they be addressed?

In a remote default servicing role, professionals often encounter challenges such as maintaining consistent communication with borrowers, managing high caseloads, and ensuring compliance with complex regulations. To address these, it's important to leverage digital tools for efficient workflow management, stay updated on regulatory changes through regular training, and establish clear communication channels with both borrowers and internal teams. Proactive problem-solving and collaboration with colleagues in loss mitigation, collections, and customer service are also crucial for success in this environment.

What are the key skills and qualifications needed to thrive as a remote default servicing specialist?

To thrive as a Remote Default Servicing Specialist, you need knowledge of loan servicing processes, default management, and financial regulations, often supported by experience in banking or mortgage services. Familiarity with loan servicing software, document management systems, and compliance tools is typically required. Strong attention to detail, effective communication, and problem-solving skills help facilitate resolutions and maintain customer relationships. These competencies are crucial for efficiently managing delinquent accounts, ensuring regulatory compliance, and supporting organizational financial health.

What is remote default servicing?

Remote Default Servicing refers to the management and resolution of delinquent loans or accounts by professionals who work from remote locations, rather than in a traditional office setting. These specialists handle tasks such as contacting borrowers, negotiating repayment plans, processing foreclosure or repossession paperwork, and ensuring compliance with relevant regulations. By working remotely, they utilize digital tools and secure communication platforms to manage sensitive financial information and help mitigate losses for lenders. The role requires strong communication skills, attention to detail, and familiarity with loan servicing procedures.

What is the difference between Remote Default Servicing vs Remote Loan Processor?

AspectRemote Default ServicingRemote Loan Processor
CredentialsMortgage servicing licenses, industry certificationsLoan processing certifications, mortgage knowledge
Work EnvironmentServicing existing loans, managing borrower accountsProcessing new loan applications, verifying documents
Employer & IndustryMortgage lenders, servicers, financial institutionsMortgage lenders, banks, credit unions
Search & Comparison IntentUnderstanding servicing roles, job differencesLoan processing tasks, job distinctions

Remote Default Servicing involves managing existing mortgage accounts, handling borrower inquiries, and ensuring loan compliance. Remote Loan Processors focus on evaluating new loan applications, verifying borrower information, and preparing files for approval. While both roles operate remotely within the mortgage industry, they differ in responsibilities and required certifications, making them distinct career paths within mortgage operations.

More about Remote Default Servicing jobs
What cities are hiring for Remote Default Servicing jobs? Cities with the most Remote Default Servicing job openings:
What are the most commonly searched types of Default Servicing jobs? The most popular types of Default Servicing jobs are:
What states have the most Remote Default Servicing jobs? States with the most job openings for Remote Default Servicing jobs include:
Infographic showing various Remote Default Servicing job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $44,119 per year, or $21.2 per hour.

Full-time

Posted 15 days ago


Job description

Job Type
Full-time
Description
Basic Description: The Mortgage Assistance Specialist position is responsible for reaching out to customers to collect payment(s) for past due mortgage accounts. The position may also involve counseling customers on Loss Mitigation. The position may encompass handling task(s) from other areas or projects within Servicing.
This is a fully remote position. We are looking to fill this position in one of the following states that we have offices in: AR, FL, IA, KS, MI, MO, NE, OK, TN, TX.
Responsibilities:
  • Listens to customer's story and determines collection strategy; endeavors to collect payments.
  • Makes collection calls and/or creates correspondence in regards to agency specific timelines
  • Develops basic action plans, techniques and strategies to minimize loss.
  • Maintains accurate records of the results of customer contacts on the automated collection system.
  • Provides customer service regarding basic collection issues.
  • Strong knowledge of federal and state laws and all regulatory and servicing requirements dealing with debt collection.
  • Basic knowledge about Loss Mitigation on agency loans: FNMA/FHLMC/FHA/VA/USDA
  • Reduces delinquency(s) for assigned accounts
  • Enlists the efforts of management when necessary to accelerate the collection process.
  • Scans, files, and re-files reports and documents in the bank's imaging system as related to default services tasks performed.

Requirements
Qualifications:
Education:
  • 2+ years of mortgage experience required.
  • 2+ years of direct experience in Default/Collections
  • Must have working knowledge of mortgage documents & an understanding of the mortgage life cycle.
  • Ideal candidate with have general understanding on servicing agency loans: FNMA/FHLMC/FHA/VA/USDA

Competencies/Other Skills:
  • Quality: demonstrates attention to detail, a high degree of self-motivation and initiative.
  • Building and developing relationship with strong customer service skills
  • Judgment: Problem solving, discretion and judgment skills to discover source of exceptions
  • Compliant: To be able to quickly and independently interpret and apply policy and regulations