Default Supervisor
$28.25 - $36/hr
Summary The Mortgage Servicing Default Supervisor is responsible for overseeing the day-to-day operations of the default servicing department, including delinquency management, loss mitigation ...
$28.25 - $36/hr
Summary The Mortgage Servicing Default Supervisor is responsible for overseeing the day-to-day operations of the default servicing department, including delinquency management, loss mitigation ...
$28.25 - $36/hr
Summary The Mortgage Servicing Default Supervisor is responsible for overseeing the day-to-day operations of the default servicing department, including delinquency management, loss mitigation ...
Irving, TX · On-site
Oversee foreclosure attorneys and vendor partners, ensuring service level adherence and quality ... 17 days PTO (increases with tenure) and 9 company paid holidays! * Professional but fun, casual ...
Irving, TX · On-site
Oversee foreclosure attorneys and vendor partners, ensuring service level adherence and quality ... 17 days PTO (increases with tenure) and 9 company paid holidays! * Professional but fun, casual ...
Los Angeles, CA · Hybrid
... (2) days in-office. This position will report to the Director, Risk Management. While not an exhaustive list, the Default Specialist will be responsible for: * Providing exceptional service to ...
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Los Angeles, CA · Hybrid
... (2) days in-office. This position will report to the Director, Risk Management. While not an exhaustive list, the Default Specialist will be responsible for: * Providing exceptional service to ...
Los Angeles, CA · Hybrid
... days in-office. This position will report to the Director, Risk Management. While not an exhaustive list, the Default Specialist will be responsible for: Providing exceptional service to clients and ...
Los Angeles, CA · Hybrid
... days in-office. This position will report to the Director, Risk Management. While not an exhaustive list, the Default Specialist will be responsible for: Providing exceptional service to clients and ...
Los Angeles, CA · On-site
... (2) days in-office. This position will report to the Director, Risk Management. While not an exhaustive list, the Default Specialist will be responsible for: • Providing exceptional service to ...
Los Angeles, CA · On-site
... (2) days in-office. This position will report to the Director, Risk Management. While not an exhaustive list, the Default Specialist will be responsible for: • Providing exceptional service to ...
Irving, TX · On-site
Collaborate with Compliance, Legal, Loss Mitigation, Bankruptcy, REO, Servicing, and other Default ... The ability to work onsite in the Dallas office, currently observing a hybrid schedule of 3 days in ...
Irving, TX · On-site
Collaborate with Compliance, Legal, Loss Mitigation, Bankruptcy, REO, Servicing, and other Default ... The ability to work onsite in the Dallas office, currently observing a hybrid schedule of 3 days in ...
Collaborate with Compliance, Legal, Loss Mitigation, Bankruptcy, REO, Servicing, and other Default ... The ability to work onsite in the Dallas office, currently observing a hybrid schedule of 3 days in ...
Collaborate with Compliance, Legal, Loss Mitigation, Bankruptcy, REO, Servicing, and other Default ... The ability to work onsite in the Dallas office, currently observing a hybrid schedule of 3 days in ...
Irving, TX · On-site
$85K - $113K/yr
... services, title insurance, and default loan operations. This role will oversee day-to-day ... operational functions, lead and develop a team, and drive process improvement initiatives to ...
Irving, TX · On-site
$85K - $113K/yr
... services, title insurance, and default loan operations. This role will oversee day-to-day ... operational functions, lead and develop a team, and drive process improvement initiatives to ...
Moorpark, CA · On-site
$39K - $55K/yr
PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated ... A Typical Day The Default Loan Counselor plays a crucial role in proactively managing and resolving ...
Moorpark, CA · On-site
$39K - $55K/yr
PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated ... A Typical Day The Default Loan Counselor plays a crucial role in proactively managing and resolving ...
Carrollton, TX · On-site
$39K - $55K/yr
PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated ... A Typical Day The Default Loan Counselor plays a crucial role in proactively managing and resolving ...
Carrollton, TX · On-site
$39K - $55K/yr
PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated ... A Typical Day The Default Loan Counselor plays a crucial role in proactively managing and resolving ...
Irving, TX · On-site
$170 - $260/hr
Collaborate with Compliance, Legal, Loss Mitigation, Bankruptcy, REO, Servicing, and other Default ... The ability to work onsite in the Dallas office, currently observing a hybrid schedule of 3 days in ...
Irving, TX · On-site
$170 - $260/hr
Collaborate with Compliance, Legal, Loss Mitigation, Bankruptcy, REO, Servicing, and other Default ... The ability to work onsite in the Dallas office, currently observing a hybrid schedule of 3 days in ...
Deep knowledge of mortgage servicing regulations and default servicing processes. * Excellent ... Comprehensive benefits package including PTO, sick days, paid volunteer hours, medical, dental ...
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Deep knowledge of mortgage servicing regulations and default servicing processes. * Excellent ... Comprehensive benefits package including PTO, sick days, paid volunteer hours, medical, dental ...
Fort Mill, SC · On-site
$28.09 - $37.44/hr
Candidates selected for this role must be comfortable working on a hybrid schedule, 3 days onsite ... management, or default servicing. * Familiarity with USDA, VA, and FHA post-sale processes.
Fort Mill, SC · On-site
$28.09 - $37.44/hr
Candidates selected for this role must be comfortable working on a hybrid schedule, 3 days onsite ... management, or default servicing. * Familiarity with USDA, VA, and FHA post-sale processes.
Fort Mill, SC · Hybrid
$28.09 - $37.44/hr
Candidates selected for this role must be comfortable working on a hybrid schedule, 3 days onsite ... default servicing. * Familiarity with USDA, VA, and FHA postsale processes. * Strong knowledge of ...
Fort Mill, SC · Hybrid
$28.09 - $37.44/hr
Candidates selected for this role must be comfortable working on a hybrid schedule, 3 days onsite ... default servicing. * Familiarity with USDA, VA, and FHA postsale processes. * Strong knowledge of ...
Saint Paul, MN · On-site
$22.49 - $29.87/hr
... default servicing lifecycle. ESSENTIAL RESPONSIBILITIES & DUTIES: Required: * Monitor delinquent mortgage accounts and initiate occupancy inspections when borrowers are approximately 45 days ...
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Saint Paul, MN · On-site
$22.49 - $29.87/hr
... default servicing lifecycle. ESSENTIAL RESPONSIBILITIES & DUTIES: Required: * Monitor delinquent mortgage accounts and initiate occupancy inspections when borrowers are approximately 45 days ...
New Brighton, MN · On-site
$22.49 - $29.87/hr
... default servicing lifecycle. ESSENTIAL RESPONSIBILITIES & DUTIES: Required: * Monitor delinquent mortgage accounts and initiate occupancy inspections when borrowers are approximately 45 days ...
New Brighton, MN · On-site
$22.49 - $29.87/hr
... default servicing lifecycle. ESSENTIAL RESPONSIBILITIES & DUTIES: Required: * Monitor delinquent mortgage accounts and initiate occupancy inspections when borrowers are approximately 45 days ...
Richmond, VA · On-site
$16.75 - $22.25/hr
... USDA default servicing guidelines. Responsibilities * Make outbound and handle inbound calls to borrowers 3060 days past due; collect payments and negotiate payment arrangements. * Take phone ...
Richmond, VA · On-site
$16.75 - $22.25/hr
... USDA default servicing guidelines. Responsibilities * Make outbound and handle inbound calls to borrowers 3060 days past due; collect payments and negotiate payment arrangements. * Take phone ...
Richmond, VA · On-site
$16.75 - $22.25/hr
... USDA default servicing guidelines. Responsibilities * Make outbound and handle inbound calls to borrowers 3060 days past due; collect payments and negotiate payment arrangements. * Take phone ...
Richmond, VA · On-site
$16.75 - $22.25/hr
... USDA default servicing guidelines. Responsibilities * Make outbound and handle inbound calls to borrowers 3060 days past due; collect payments and negotiate payment arrangements. * Take phone ...
Richmond, VA · On-site
$16.75 - $22/hr
... USDA default servicing guidelines. Responsibilities * Make outbound and handle inbound calls to borrowers 30-60 days past due; collect payments and negotiate payment arrangements. * Take phone ...
Richmond, VA · On-site
$16.75 - $22/hr
... USDA default servicing guidelines. Responsibilities * Make outbound and handle inbound calls to borrowers 30-60 days past due; collect payments and negotiate payment arrangements. * Take phone ...
Richmond, VA · On-site
$16.75 - $22.25/hr
... USDA default servicing guidelines. Responsibilities * Make outbound and handle inbound calls to borrowers 30-60 days past due; collect payments and negotiate payment arrangements. * Take phone ...
Richmond, VA · On-site
$16.75 - $22.25/hr
... USDA default servicing guidelines. Responsibilities * Make outbound and handle inbound calls to borrowers 30-60 days past due; collect payments and negotiate payment arrangements. * Take phone ...
$13.94 - $16.98
9% of jobs
$18.93 is the 25th percentile. Wages below this are outliers.
$16.98 - $20.02
24% of jobs
The median wage is $22.16 / hr.
$20.02 - $23.06
23% of jobs
$23.06 - $26.09
15% of jobs
$26.92 is the 75th percentile. Wages above this are outliers.
$26.09 - $29.13
13% of jobs
$29.13 - $32.17
5% of jobs
$32.17 - $35.21
3% of jobs
$35.21 - $38.24
1% of jobs
$38.24 - $41.28
2% of jobs
$41.28 - $44.32
0% of jobs
$44.32 - $47.36
4% of jobs
$13
$26
$47

Position Description: Summary The Mortgage Servicing Default Supervisor is responsible for overseeing the day-to-day operations of the default servicing department, including delinquency management, loss mitigation, foreclosure, bankruptcy, property preservation, and investor compliance activities. This role leads a team of default servicing specialists to ensure timely resolution of delinquent accounts while maintaining compliance with federal, state, investor, and company guidelines. The supervisor drives operational efficiency, employee development, customer service excellence, and risk mitigation. Duties and Responsibilities Leadership and Team Management Supervise, coach, and develop a team of default servicing professionals. Monitor employee performance through quality reviews, productivity metrics, and regular feedback sessions. Conduct performance evaluations and create development plans for team members. Foster a culture of accountability, compliance, and customer-focused service. Assist with workforce planning, scheduling, and workload distribution. Default Servicing Operations Oversee delinquency management activities from early-stage delinquency through foreclosure resolution. Monitor loss mitigation efforts. Ensure timely processing and administration of foreclosure and bankruptcy accounts. Review escalated borrower issues and provide resolution support. Compliance & Risk Management Ensure adherence to applicable regulations, including CFPB, RESPA, FDCPA, FCRA, state servicing requirements, and investor guidelines. Monitor departmental compliance with agency, investor, and company policies. Identify operational risks and implement corrective action plans as needed. Maintain accurate documentation and reporting to support compliance requirements. Performance Management Track and analyze key performance indicators (KPIs), including delinquency rates, loss mitigation effectiveness, foreclosure timelines, and service levels. Prepare management reports and operational summaries. Identify process improvement opportunities and implement workflow enhancements. Partner with senior management to achieve departmental goals and strategic initiatives. Customer Experience Ensure professional and compliant borrower interactions. Handle escalated customer complaints and regulatory inquiries. Promote solutions that help borrowers avoid foreclosure when appropriate. Support initiatives focused on borrower retention and customer satisfaction. Qualifications Education Bachelor's degree in business, Finance, Accounting, or related field preferred. An equivalent combination of education and mortgage servicing experience may be considered. Experience5+ years of mortgage servicing experience. 2+ years of supervisory or leadership experience within default servicing. Strong knowledge of delinquency management, loss mitigation, foreclosure, bankruptcy, and investor requirements. Experience working with agency, government, and private investor portfolios preferred. Knowledge, Skills, & Abilities Comprehensive understanding of mortgage servicing regulations and compliance requirements. Strong leadership, coaching, and employee development skills. Excellent analytical and problem-solving abilities. Effective communication and conflict resolution skills. Proficiency with mortgage servicing platforms and reporting tools. Ability to manage multiple priorities in a fast-paced environment. Strong attention to detail and commitment to operational excellence. $28.25 - $36.00 Hourly