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Remote Debt Counselor Jobs (NOW HIRING)

Datrose, Inc

Debt Counselor

Buffalo, NY · Remote

$16/hr

While this is a remote role, you must live within the Buffalo - Rochester, NY area to be considered ... You will be locating and communicating with debtors via telephone and written notices to obtain ...

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How much do remote debt counselor jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for remote debt counselor in the United States is $19.94, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $25.72 per hour, depending on experience, location, and employer.

What are some common challenges Remote Debt Counselors face when supporting clients virtually, and how can these be managed?

Remote Debt Counselors often encounter challenges such as building trust with clients without face-to-face interaction, managing sensitive conversations over digital platforms, and ensuring clear communication about complex financial matters. To address these, counselors use secure video or phone calls, employ active listening skills, and utilize digital tools that help explain debt solutions visually. Staying organized and setting regular check-ins can also help maintain client engagement and foster a supportive, empathetic environment despite the distance.

What is the difference between Remote Debt Counselor vs Remote Credit Counselor?

AspectRemote Debt CounselorRemote Credit Counselor
CertificationsCertified Debt Specialist, CFPB CertificationCertified Credit Counselor, NFCC Certification
Work EnvironmentRemote, client-facing, financial advisoryRemote, client-facing, financial education
Industry UsageDebt management, financial relief servicesCredit education, budgeting, debt planning

Remote Debt Counselors focus on helping clients manage and reduce debt through personalized plans, often working with debt relief programs. Remote Credit Counselors primarily educate clients on credit scores, budgeting, and responsible credit use. While both roles require financial certifications and are performed remotely, their core functions differ: debt reduction versus credit education.

What are remote debt counselors?

Remote debt counselors are financial professionals who assist individuals in managing and resolving their debts through virtual channels, such as phone calls, video conferences, or online platforms. They assess clients' financial situations, provide personalized advice, and help create debt repayment plans. By working remotely, these counselors offer flexible and accessible support to clients regardless of their location.

What are the key skills and qualifications needed to thrive as a Remote Debt Counselor, and why are they important?

To thrive as a Remote Debt Counselor, you need a solid understanding of financial management, debt resolution strategies, and relevant regulations, often supported by a background in finance or certifications like Certified Credit Counselor (CCC). Familiarity with customer relationship management (CRM) software, virtual communication tools, and credit reporting systems is typically required. Outstanding empathy, active listening, and strong problem-solving abilities help build trust and effectively guide clients through challenging financial situations. These skills ensure clients receive sound financial advice and support, leading to successful debt resolution and client satisfaction in a remote setting.
More about Remote Debt Counselor jobs
What cities are hiring for Remote Debt Counselor jobs? Cities with the most Remote Debt Counselor job openings:
What are the most commonly searched types of Debt Counselor jobs? The most popular types of Debt Counselor jobs are:
What states have the most Remote Debt Counselor jobs? States with the most job openings for Remote Debt Counselor jobs include:
What job categories do people searching Remote Debt Counselor jobs look for? The top searched job categories for Remote Debt Counselor jobs are:
Remote Debt Counselor jobs near you
Infographic showing various Remote Debt Counselor job openings in the United States as of June 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $41,470 per year, or $19.9 per hour.
Debt Counselor

Debt Counselor

Datrose, Inc

Buffalo, NY • Remote

$16/hr

Full-time

Posted 13 days ago

Job description

Our Client:

Our client is a leading financial services company and they are seeking a Debt Collection Specialist for their team. This is a temp to hire position (W2 Only) that is expected to last approximately 12 months with the opportunity to convert to permanent after that. The pay rate is $16.00 hr. plus some great additional monthly commission incentives. While this is a remote role, you must live within the Buffalo - Rochester, NY area to be considered.

Veterans are strongly encouraged to apply.

Who We're Looking For:

Are you looking to use your excellent customer service skills to help people who owe money restart their payments? In this role, you'll be responsible for performing collection activities to recover losses from assigned accounts. You will be locating and communicating with debtors via telephone and written notices to obtain repayment in full or to establish acceptable payment arrangements. Additionally, you'll resolve non-routine issues as well as perform skip tracing and contract observance functions to ensure compliance of all company, client, and federal and state regulations.

What to Expect as a Debt Collection Specialist:

  • Communicate with debtors regarding the repayment of their delinquent debt
  • Perform skip tracing to locate debtors
  • Ensure all accounts are worked within client standards and Federal Regulations, including working within FDCPA, state regulations, department/division & DMO Compliance Policies
  • Maintain clear, concise and accurate documentation of all attempts and/or contacts made and received for accounts in accordance with company and client specifications
  • Participate in continuing education, training in industry career development, including maintaining current knowledge of and comply with all federal and state rules and regulations governing collections including FDCPA, Privacy Act, FCRA, etc.

Qualifications for Success:

  • High school diploma or equivalent
  • 6 months previous sales/customer service experience
  • Excellent negation, counseling and problem solving skills
  • Must have your own high-speed internet and a quiet professional home environment; laptop equipment will be provided to you
  • Strong verbal and written communication skills; ability to present clean, organized, and thorough information
  • Maintain strict confidentiality of sensitive information
  • Solid computer literacy in a Windows environment
  • Must be able to obtain required license for collections. Training will be provided!

Datrose is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, pregnancy, status as a parent, age, protected veteran status, family medical history or genetic information, political affiliation, status as a qualified individual with disability, or other non-merit based factors.

Authorization to work in the U.S. is a precondition of employment. Datrose does not sponsor employment visas.


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