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Remote Debt Collection Agency Jobs (NOW HIRING)

Acclaim

Head of Operations, Overtime.ai

Miami, FL · On-site +1

... for collection agencies, healthcare organizations, debt buyers, and servicing clients * Build ... Fully remote within the US * 15 days PTO + all federal holidays + 3 sick days * Health insurance ...

Aktos

Founding Account Executive

$120K - $150K/yr

Remote (US-Based) Team: Sales Type: Full-time About Aktos Debt collection software is broken - and we're fixing it. Aktos is a modern platform purpose-built for debt collection agencies to run their ...

Credit Solutions LLC

Collection Specialist

$19 - $25.50/hr

Credit Solutions, LLC, a national collection agency based in Lexington, Kentucky is currently seeking motivated remote Collection Specialists to join our growing organization. We are looking for self ...

Credit Solutions LLC

Collection Specialist

$19 - $25.50/hr

Credit Solutions, LLC, a national collection agency based in Lexington, Kentucky is currently seeking motivated remote Collection Specialists to join our growing organization. We are looking for self ...

Robert Half

Attorney/Lawyer

Clark, NJ · Remote

$110K - $145K/yr

REMOTE ROLE: We are seeking an experienced Commercial Litigation/Bankruptcy Attorney to join our ... debt collection and bankruptcy. • Juris Doctor degree and active license to practice law. • ...

Aldridge Pite Haan

Be Seen First

Associate Attorney - Fully Remote

Los Angeles, CA · Remote

$90K - $150K/yr

This is a fully remote position with no billable hour requirement. The firm covers California bar ... Working knowledge of the FDCPA and the Rosenthal Fair Debt Collection Practices Act * Strong ...

MCI Careers

Call Center Collections Manager

Tampa, FL · On-site +1

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... Proven experience in debt collection, call center operations, or financial services management ...

MCI Careers

Call Center Collections Manager

Tampa, FL · On-site +1

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... Proven experience in debt collection, call center operations, or financial services management ...

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All JobsRemote Debt Collection Agency Jobs

Remote Debt Collection Agency information

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How much do remote debt collection agency jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for remote debt collection agency in the United States is $23.00, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.61 per hour, depending on experience, location, and employer.

What is the difference between Remote Debt Collection Agency vs Remote Credit Analyst?

AspectRemote Debt Collection AgencyRemote Credit Analyst
Required CredentialsKnowledge of debt laws, collection practices; sometimes certifications like ACA InternationalFinancial analysis certifications (e.g., CFA), degree in finance or economics
Work EnvironmentCall centers, online platforms, client officesOffice or remote, analyzing financial data and credit reports
Employer & Industry UsageDebt collection agencies, financial institutionsBanks, credit bureaus, financial services
Search & Comparison IntentUnderstanding debt recovery roles, collection processesAssessing creditworthiness, financial risk analysis

The main difference is that Remote Debt Collection Agencies focus on recovering unpaid debts through communication and legal processes, while Remote Credit Analysts evaluate credit data to determine financial risk. Both roles require financial knowledge but serve different functions within the credit and collections industry.

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What are the most commonly searched types of Debt Collection Agency jobs? The most popular types of Debt Collection Agency jobs are:
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Remote Debt Collection Agency jobs near you

Experienced Patient Services Specialist I - Days - Remote (Michigan Residents)

Corporate Services

Troy, MI • Remote

$17.75 - $24.25/hr

Other

Medical, PTO

Posted 21 days ago

Job description

Are you ready to make a difference in patient lives from the comfort or your own home?  In this position you will be providing exceptional customer service to assist patients with their medical bills via phone.  We pride ourselves on one call resolution and provide career growth to those who want to excel.

The hours are as follows with NO weekends required;

  • 930am-6pm Monday through Thursday
  • 830am - 5pm Fridays
  • Training is 6 weeks with hours from 8am-430pm Monday-Friday

The position also offers Health Insurance and paid time off.

GENERAL SUMMARY:
Responds to patient inquiries regarding healthcare accounts receivables across a multi-facility integrated healthcare delivery system, which includes all hospital and 
professional billing associated with Henry Ford Health inpatient hospitals, outpatient clinics, laboratory, radiology and employed physicians. Communicates effectively with patients, colleagues, providers, system operational staff, supervisors, and managers. Works independently for maximum efficiency in a high-volume billing Call Center.

PRINCIPLE DUTIES AND RESPONSIBILITIES:
1. Handles in-coming telephone activity including answering phones promptly according to system Quality standards, documenting all interactions thoroughly, accurately, and legibly, and takes accountability for inquiries.
2. Ensures timely responses to service center inquiries via phone, fax, email, or mail to assist the customer in understanding their patient responsibility. Strives for first contact resolution in a timely and efficient manner.
3. Ensures timely responses to pre-collection and bad debt collection agency inquiries. 
4. Researches and educates patients on outstanding bills and their status, which includes but is not limited to accounts not included in a payment arrangement, recognizing inaccurate information, partnering with legal to review bankruptcies, assisting with Coordination of Benefits, third party liability claims, etc.
5. Initiates and resolves account receivable errors with the hospital and professional billing or coding teams, which includes but is not limited to autopay updates, newborn/patient registration, and adding or removing balances to/from external collection agencies, coding errors, claim filing errors, etc.
6. Effectively discusses the patients' options for resolving outstanding balances including approved discounts and recognizing their eligibility for financial assistance. Connects patients to the Financial Counseling team for charity screening.
7. Ensures accurate and compliant processing and posting of all system payment types to patient hospital and professional claim balances. 
8.  Assists patients with setting up and navigating the online MyChart system.
9.  Obtains, verifies through internal and external resources, adds insurance, and confirms payer filing order. 
10.  Analyzes and processes refunds as a result of overpayment. 
11.  Meets system standard quality and productivity expectations. 
12.  Identifies and escalates potential billing error trends to leadership. 
13.  Effectively communicates any patient balance issue with internal and external payer, vendors, or contractors. 
14.  Maintains strict confidentially standards for patient information. Complies with organizational, federal, and state regulations and policies on confidentiality.
15.  Supports the standards set forth in the Henry Ford Health Code of Conduct by adhering to legal, ethical, and HIPAA standards.
16.  Performs other related duties as assigned

EDUCATION/EXPERIENCE REQUIRED:
High school diploma or G.E.D. equivalent. Associate's degree in Business Administration, Accounting, Billing, Coding, or related field preferred. 
Three (3) years of Call Center experience.
One (1) year of billing (billing and coding) experience.
Six (6) months of remote work experience.
Internet requirement of 25 Mbps and wired. 
Experience in healthcare/medical office customer service strongly preferred.
Ability to interpret insurance billing process (Primary, Secondary, co-insurance, deductibles, and co-pays).
Technical skills (navigation, Microsoft Suite, initial troubleshooting) including guiding patients with online payment methods.
Ability to remain calm and de-escalate callers, as needed.

Additional Information
  • Organization: Corporate Services
  • Department: CBO - Customer Service
  • Shift: Day Job
  • Union Code: Not Applicable

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