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Remote Cyber Security Help Desk Jobs in California

Apogee Global RMS

Cybersecurity Program Manager

San Jose, CA · On-site +1

$151K - $184K/yr

You will work directly with senior leadership, support enterprise security governance, and help ... Ability to manage multiple priorities in a remote, fast-paced environment * Familiarity with risk ...

Treeline

Client IT Engineer

San Francisco, CA · On-site +1

$75K - $90K/yr

This is hands-on client IT engineering, not a remote-only help desk. Candidates must be based in the San Francisco Bay Area at the time of hire. Relocation is not supported for this role. What You ...

Treeline

Client IT Engineer

San Francisco, CA · On-site +1

$75K - $90K/yr

This is hands-on client IT engineering, not a remote-only help desk. Candidates must be based in the San Francisco Bay Area at the time of hire. Relocation is not supported for this role. What You ...

Treeline

Client IT Engineer

Los Angeles, CA · On-site +1

$70K - $85K/yr

This is hands-on client IT engineering, not a remote-only help desk. Candidates must be based in the LA metro area at the time of hire. Relocation is not supported for this role. What You Will Do

LHH US

Oracle HCM Consultant

San Francisco, CA · Remote

$80 - $110/hr

San Francisco, CA (Primarily Remote with Occasional Onsite Meetings) Employment Type: Contract (6 ... Help Desk * Core HR * Oracle Recruiting Cloud (ORC) * Benefits * Participate in Phase II design ...

Treeline

Client IT Engineer

Los Angeles, CA · On-site +1

$70K - $85K/yr

This is hands-on client IT engineering, not a remote-only help desk. Candidates must be based in the LA metro area at the time of hire. Relocation is not supported for this role. What You Will Do

LHH US

Oracle HCM Consultant

San Francisco, CA · Remote

$80 - $110/hr

San Francisco, CA (Primarily Remote with Occasional Onsite Meetings) Employment Type: Contract (6 ... Help Desk * Core HR * Oracle Recruiting Cloud (ORC) * Benefits * Participate in Phase II design ...

Zwift

Director, IT

Long Beach, CA · On-site +1

Manage a small, remote team * Manage contractors as needed * Be responsible for managing and operating all corporate IT assets * Manage IT Help Desk * Participate in PCI DSS compliance effort

Gursey

IT Director

Los Angeles, CA · On-site +1

$185K - $225K/yr

... remote employees. * Establish and monitor service desk standards, escalation procedures, and ... Strong understanding of cybersecurity principles, controls, incident response, and risk management.

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Remote Cyber Security Help Desk information

What is a remote cyber security help desk?

A Remote Cyber Security Help Desk is a support service that assists users and organizations with cybersecurity-related issues from a remote location. Professionals in this role help identify, troubleshoot, and resolve security incidents such as phishing attempts, malware infections, and unauthorized access. They also provide guidance on best practices, implement security protocols, and may assist with security software installation and updates. This service enables organizations to maintain strong security measures without needing on-site staff, making it both flexible and cost-effective.

What are the key skills and qualifications needed to thrive as a remote cyber security help desk professional?

To thrive as a Remote Cyber Security Help Desk professional, you need a solid understanding of cybersecurity principles, troubleshooting, and network fundamentals, typically supported by a relevant degree or certifications like CompTIA Security+ or Cisco CCNA. Familiarity with security information and event management (SIEM) tools, ticketing systems, and remote desktop software is crucial for daily operations. Excellent communication, problem-solving abilities, and patience are standout soft skills for assisting users and collaborating with teams in sensitive situations. These skills ensure timely incident resolution, maintain organizational security, and foster user trust in a remote support environment.

What are some common challenges faced by remote cyber security help desk professionals, and how can they be addressed?

Remote Cyber Security Help Desk professionals often encounter challenges such as troubleshooting complex security issues without physical access to devices, managing high-priority incidents across different time zones, and effectively communicating technical information to non-technical users. To address these, it’s important to utilize robust remote access tools, maintain clear documentation, and develop strong communication skills. Additionally, staying up to date with the latest threats and security protocols can help professionals provide timely and accurate support while working remotely.

What is the difference between Remote Cyber Security Help Desk vs Remote IT Support Specialist?

AspectRemote Cyber Security Help DeskRemote IT Support Specialist
CertificationsCompTIA Security+, CISSP, or equivalentCompTIA A+, Network+, or similar
Work EnvironmentCustomer support, security incident response, troubleshooting security issuesGeneral IT troubleshooting, hardware/software support, network issues
Employer & Industry UsageCybersecurity firms, security teams in various industriesIT departments across multiple industries, tech companies

Remote Cyber Security Help Desk roles focus on security-specific support, incident handling, and certifications, while Remote IT Support Specialists handle broader technical issues. Both roles often work remotely and require technical skills, but their core responsibilities and certifications differ.

What are the most commonly searched types of Cyber Security Help Desk jobs in California?

The most popular types of Cyber Security Help Desk jobs in California are:

What are popular job titles related to Remote Cyber Security Help Desk jobs in California?

For Remote Cyber Security Help Desk jobs in California, the most frequently searched job titles are:

What job categories do people searching Remote Cyber Security Help Desk jobs in California look for?

The top searched job categories for Remote Cyber Security Help Desk jobs in California are:

What cities in California are hiring for Remote Cyber Security Help Desk jobs?

Cities in California with the most Remote Cyber Security Help Desk job openings:

Remote Cyber Security Help Desk jobs near you
Infographic showing various Remote Cyber Security Help Desk job openings in California as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Cybersecurity Program Manager

Apogee Global RMS

San Jose, CA • On-site, Remote

$151K - $184K/yr

Contractor

Posted 10 days ago

Job description

Apogee Global RMS is expanding its cybersecurity and enterprise-risk practice and seeking a Cybersecurity Program Manager to lead, coordinate, and mature client-facing security programs. This role sits at the intersection of cybersecurity operations, risk management, governance, and executive-level communication - ideal for a structured, strategic, and highly organized practitioner who thrives in fast-moving advisory environments.
Role Overview:
The Cybersecurity Program Manager will oversee cybersecurity initiatives, coordinate cross-functional stakeholders, and ensure program alignment with risk, compliance, and business priorities. You will work directly with senior leadership, support enterprise security governance, and help clients strengthen their security posture through disciplined program management.
Key Responsibilities:
  • Lead and manage cybersecurity programs across governance, risk, compliance, and operations
  • Coordinate cross-functional teams, security stakeholders, and external partners
  • Develop and maintain program roadmaps, timelines, and reporting dashboards
  • Support policy development, security controls, and compliance documentation
  • Track progress against security initiatives, SLAs, and regulatory requirements
  • Facilitate meetings, status reviews, and executive-level briefings
  • Identify gaps, risks, and dependencies across cybersecurity workflows
  • Support incident-response coordination and post-incident program updates
  • Ensure alignment with frameworks such as NIST CSF, ISO 27001, CIS, and enterprise risk standards
  • Contribute to Apogee's integrated risk practice through structured analysis and clear documentation

Requirements
Qualifications
  • 3-7+ years of experience in cybersecurity program management, GRC, or security operations
  • Strong understanding of cybersecurity frameworks (NIST, ISO, CIS, SOC2, etc.)
  • Experience managing cross-functional security initiatives or enterprise programs
  • Excellent communication skills - able to translate technical concepts for leadership
  • Strong organizational discipline, documentation skills, and attention to detail
  • Ability to manage multiple priorities in a remote, fast-paced environment
  • Familiarity with risk management, compliance, or incident-response processes
  • PMP, CISSP, CISM, CGRC, or similar certifications are a plus
Ideal Candidate
  • A structured, proactive program manager with strong cybersecurity instincts
  • Comfortable working with ambiguity and turning it into clarity and action
  • Skilled at stakeholder management and executive-level communication
  • Able to balance technical depth with operational discipline
  • Someone who thrives in a practitioner-led, high-expectation advisory environment

Benefits
Why Apogee:
Apogee Global RMS is a veteran-led advisory firm operating at the intersection of cybersecurity, enterprise risk, and talent. You will work directly with senior practitioners, support meaningful client engagements, and grow within a firm that values rigor, clarity, and high-touch delivery.

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