ZipRecruiter

Log In

2

Remote Customer Support Jobs in Springfield, IL (NOW HIRING)

Intuit

Post Sales Solution Engineer

Springfield, IL · Remote

$125K - $170K/yr

... to better support the team. * Quality Assurance (QA) & Readiness: Conduct "Go-Live Readiness ... Sacramento $125,500 - $170,000 California Remote (Bay Area) $133,000- $180,000 Colorado Remote $112 ...

New

Intuit

Post Sales Solution Engineer

Springfield, IL · Remote

$125K - $170K/yr

... to better support the team. * Quality Assurance (QA) & Readiness: Conduct 'Go-Live Readiness ... Sacramento $125,500 - $170,000 California Remote (Bay Area) $133,000- $180,000 Colorado Remote $112 ...

160 Driving Academy

Admissions Advisor

Springfield, IL · Remote

$18.75 - $25.25/hr

... remote-learning systems are functioning properly before classes begin. * Support classroom ... Experience in customer service, sales, or call center environment preferred. * Strong communication ...

New

Intuit

Implementation Consultant

Springfield, IL · Remote

$36.50 - $49.50/hr

This involves supporting the customer through system configuration, coordinating data migration ... Sacramento $36.5 - $49.5 Colorado Remote $129,000- $174,000 Hawaii Remote $135,000- $183,000 ...

Owens Corning

Sr Area Sales Manager

Springfield, IL · Remote

$79K - $109K/yr

... support long-term growth. POSITION LOCATION: Chicago metropolitan area (remote; 40-50% travel ... Leverage cross-functional resources to deliver customer solutions, remove barriers, and accelerate ...

Connection

Lead Field Technician - REMOTE

Springfield, IL · On-site +1

$36.78 - $47.08/hr

... and customer satisfaction. • Support continuous improvement initiatives within field operations. Min USD $36.78/Hr. Max USD $47.08/Hr. Qualifications • Strong hands-on experience with field ...

next page

Showing results 1-20

All JobsCustomer Support JobsRemote Customer Support JobsRemote Customer Support Jobs in Springfield, IL

Remote Customer Support information

See Springfield, IL salary details

$10

$22

$56

How much do remote customer support jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for remote customer support in Springfield, IL is $22.97, according to ZipRecruiter salary data. Most workers in this role earn between $11.92 and $26.20 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Support vs Remote Technical Support?

AspectRemote Customer SupportRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, help desks, online chatHelp desks, technical support centers, online platforms
Employer & Industry UsageRetail, telecom, e-commerce, service providersIT, software, hardware companies, tech services
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT support jobs

Remote Customer Support focuses on assisting customers with general inquiries, billing, and product issues, requiring strong communication skills. Remote Technical Support involves troubleshooting technical problems, often requiring technical certifications or knowledge. While both roles are remote and customer-facing, technical support demands more technical expertise, whereas customer support emphasizes customer service skills.

What are the key skills and qualifications needed to thrive as a Remote Customer Support professional, and why are they important?

To thrive as a Remote Customer Support professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat platforms is typically required. Patience, active listening, and the ability to work independently are standout soft skills in this role. These qualities ensure efficient resolution of customer issues, high satisfaction rates, and effective remote collaboration.

How does working as a remote customer support representative differ from an in-office support role in terms of communication and collaboration?

Working remotely as a customer support representative often requires stronger written communication skills and proactive engagement, as most interactions with teammates and supervisors occur through digital channels like chat or video calls. You'll likely use various collaboration tools to stay connected, participate in virtual team meetings, and share updates. While you may have more flexibility, it's important to be self-motivated and organized to maintain productivity and ensure customers receive timely assistance. Building rapport with both customers and colleagues remotely can be a challenge, but many companies offer training and resources to help remote support teams succeed.

What is a Remote Customer Support job?

A Remote Customer Support job involves assisting customers with their inquiries, issues, and requests from a location outside of a traditional office, usually from home. This role typically uses communication channels like email, chat, or phone to resolve problems, provide product information, and ensure customer satisfaction. Remote Customer Support representatives need strong communication skills, patience, and the ability to troubleshoot issues efficiently. The flexibility of remote work allows employees to work from various locations, but it also requires self-discipline and a reliable internet connection.
What are the most commonly searched types of Customer Support jobs in Springfield, IL? The most popular types of Customer Support jobs in Springfield, IL are:
What are popular job titles related to Remote Customer Support jobs in Springfield, IL? For Remote Customer Support jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Remote Customer Support jobs in Springfield, IL look for? The top searched job categories for Remote Customer Support jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Remote Customer Support jobs? Cities near Springfield, IL with the most Remote Customer Support job openings:
Remote Customer Support jobs near you
Infographic showing various Remote Customer Support job openings in Springfield, IL as of July 2026, with employment types broken down into 75% Full Time, 23% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $47,768 per year, or $23 per hour.
Accounting Senior Specialist - Part Time

Accounting Senior Specialist - Part Time

Intuit

Springfield, IL • Remote

$31 - $42/hr

Full-time

Posted 3 days ago

New

Intuit rating

8.3

Company rating: 8.3 out of 10

Based on 87 frontline employees who took The Breakroom Quiz

79th of 205 rated software companies

Job description

Overview

Intuit’s Finance team drives business growth and profitability through strategic, financial and operational leadership.  Our team is comprised of finance, accounting, supply chain, corporate strategy & development and tax professionals that support and enhance Intuit's operating efficiencies.    

Come join the Finance Team as a part time Corporate Accountant.  This is a long term part time role to assist with month end and quarter end close. Work schedule is 8 to 9 days each month - generally the last 6 business days of the month and the first 3 days of the following month.  Expect to work 8-hour days with flexibility in the daily schedule.   


Responsibilities

Primary Responsibilities:    

  • Gather, prepare, test, and maintain adequate documentation to support monthly accruals through the Service PO Accrual Process (SPOA).
  • Apply judgment and correctly interpret GAAP accounting requirements to ensure accounting entries are properly recorded, substantiated, and communicated.

  •           Partner and communicate with Requestor and Financial Analyst communities to effectively prepare monthly accruals.

  • Assist SPOA database manager with preparation and analyses of monthly accrual data.

  •          Identify and communicate Procurement and Accounts Payable processing errors for correction.

  •         Partner and communicate with Requestor and Financial Analyst communities to effectively prepare monthly accruals.

  •         Continually assess and design desk procedures and process flows. Ensure that these workflows are designed to maximize internal controls and efficiency.


Qualifications

  •          BA/BS in Accounting/Finance strongly preferred.
  •          Minimum 3-4 years relevant experience in accounting, purchasing, and/or accounts payable.
  •          Understanding of concepts of accrual accounting.
  •          Strong experience with automated accounts payable and purchasing systems - Oracle experience a plus.
  •          Strong experience with Excel and Word.
  •          Excellent analytical skills.
  •          Strong organization, time management and task prioritization skills.
  •          Ability to work independently and resolve problems.
  •          Strong customer service/support skills.
  •          Strong attention to detail.
  •          Ability to multi-task and shift priorities during a compressed timeframe.
  •          Ability to communicate effectively across all levels of an organization.

Footer

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

The expected base pay range for this position is:
San Diego $31 - $42
California Remote (Bay Area) $45- $60.5
California Remote (Not Bay Area) $31- $42
Colorado Remote $27.5- $37.5
Hawaii Remote $29- $39.5
Illinois Remote $27.5- $37.5
Maryland Remote $27.5- $37.5
Massachusetts Remote $29- $39.5
Minnesota Remote $25- $34
New Jersey Remote $29- $39.5
New York Remote $0- $0
Ohio Remote $25- $34
Vermont Remote $27.5- $37.5
Washington Remote $29- $39.5
Washington, DC Remote $27.5- $37.5

What Intuit employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply