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Remote Customer Support Engineer Jobs in Seattle, WA

System One

System Design Engineer

Bellevue, WA · Remote

$102K - $140K/yr

Remote Schedule: 40 hours/week System One is seeking an experienced System Design Engineer to support the development of advanced nuclear energy systems. This role is responsible for the design and ...

System One

System Design Engineer

Bellevue, WA · Remote

$102K - $140K/yr

Remote Schedule: 40 hours/week System One is seeking an experienced System Design Engineer to support the development of advanced nuclear energy systems. This role is responsible for the design and ...

YO AI Labs

AI Consulting Expert - Remote

Seattle, WA · Remote

$100 - $200/hr

Collaborate remotely with project teams to support continuous AI improvement. Required Skills ... Prompt Engineering * AI Output Evaluation * Quality Assurance * Technical & Report Writing

New

ABB

Protection and Control Engineer

Bellevue, WA · Remote

While this is a full remote position, there is preference for candidates located in the Northern ... support to project teams, management, partners, and customers. * Ensure adherence to safety ...

ABB

Protection and Control Engineer

WA · Remote

While this is a full remote position, there is preference for candidates located in the Northern ... support to project teams, management, partners, and customers. * Ensure adherence to safety ...

ABB

Protection and Control Engineer

Kent, WA · Remote

While this is a full remote position, there is preference for candidates located in the Northern ... support to project teams, management, partners, and customers. * Ensure adherence to safety ...

YO AI Labs

AI Consulting Expert - Remote

Seattle, WA · Remote

$100 - $200/hr

Collaborate remotely with project teams to support continuous AI improvement. Required Skills ... Prompt Engineering * AI Output Evaluation * Quality Assurance * Technical & Report Writing

New

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All JobsCustomer Support Engineer JobsRemote Customer Support Engineer JobsRemote Customer Support Engineer Jobs in Seattle, WA

Remote Customer Support Engineer information

See Seattle, WA salary details

$44.4K

$89.4K

$123.5K

How much do remote customer support engineer jobs pay per year?

As of Aug 12, 2026, the average yearly pay for remote customer support engineer in Seattle, WA is $89,413.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,700.00 and $102,400.00 per year, depending on experience, location, and employer.

How does a remote customer support engineer typically collaborate with other technical teams while working off-site?

As a Remote Customer Support Engineer, collaboration with other technical teams, such as development and product engineering, is often facilitated through digital communication tools like Slack, email, and video conferencing. You’ll regularly participate in virtual meetings to discuss complex customer issues, share feedback, and escalate bugs or feature requests. Building strong relationships and maintaining clear, proactive communication is key to ensuring customer issues are resolved efficiently. Many companies also utilize ticketing systems and shared documentation platforms to streamline workflows and keep all team members aligned.

What are the key skills and qualifications needed to thrive as a remote customer support engineer?

To thrive as a Remote Customer Support Engineer, you need a solid understanding of technical troubleshooting, product knowledge, and a relevant degree or experience in IT or engineering. Familiarity with ticketing systems like Zendesk, remote desktop tools, and CRM platforms is typically required, and certifications such as CompTIA A+ or similar can be beneficial. Outstanding communication, patience, and problem-solving abilities help build trust with clients and efficiently resolve issues. These skills ensure timely, effective support and high customer satisfaction in a remote work environment.

What is a remote customer support engineer?

A Remote Customer Support Engineer is a technical professional who assists customers in troubleshooting, diagnosing, and resolving issues with a company's products or services, all while working from a remote location. They typically provide support via email, chat, or phone, and may use remote desktop tools to access customers' systems. Their role combines technical expertise with strong communication and problem-solving skills to ensure customer satisfaction. Remote Customer Support Engineers often collaborate with other technical teams to escalate complex problems and help improve products based on customer feedback.

What is the difference between Remote Customer Support Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Support EngineerRemote Technical Support Specialist
CredentialsTechnical certifications, customer service skillsTechnical certifications, troubleshooting skills
Work EnvironmentCustomer service platforms, remote communication toolsHelpdesk software, remote troubleshooting tools
Employer & IndustryTech companies, SaaS providersIT service providers, hardware/software vendors
Search & Comparison IntentUnderstanding roles, job requirementsJob differences, skills needed

The Remote Customer Support Engineer and Remote Technical Support Specialist roles share similar technical skills and work environments, often within tech or SaaS companies. However, the Support Engineer typically focuses more on customer relationship management and proactive support, while the Technical Support Specialist emphasizes troubleshooting and resolving technical issues. Both roles require technical certifications and excellent communication skills, but their primary focus and daily tasks differ slightly.

What are popular job titles related to Remote Customer Support Engineer jobs in Seattle, WA? For Remote Customer Support Engineer jobs in Seattle, WA, the most frequently searched job titles are:
What job categories do people searching Remote Customer Support Engineer jobs in Seattle, WA look for? The top searched job categories for Remote Customer Support Engineer jobs in Seattle, WA are:
What cities near Seattle, WA are hiring for Remote Customer Support Engineer jobs? Cities near Seattle, WA with the most Remote Customer Support Engineer job openings:
Remote Customer Support Engineer jobs near you
Infographic showing various Remote Customer Support Engineer job openings in Seattle, WA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $89,413 per year, or $43 per hour.

System Design Engineer

System One

Bellevue, WA • Remote

$102K - $140K/yr

Contractor

Re-posted 26 days ago

Job description

System Design Engineer

Location: Bellevue, WA Job Type: Contract Work Model: Remote Schedule: 40 hours/week

System One is seeking an experienced System Design Engineer to support the development of advanced nuclear energy systems. This role is responsible for the design and integration of complex process and plant systems from conceptual design through final implementation. The ideal candidate has a strong background in thermal-fluid systems, process engineering, and multidisciplinary system integration.

Responsibilities

  • Design nuclear and industrial process systems and subsystems from concept through final design.
  • Develop and maintain mass and energy balance models to support system performance and design analyses.
  • Integrate results from thermal, structural, seismic, pipe stress, and heat transfer analyses into overall system designs.
  • Apply applicable industry codes and standards, including ASME, ANS, ASTM, IEEE, and NFPA.
  • Develop engineering documentation, including:
    • System Design Descriptions (SDDs)
    • Engineering Design Specifications (EDS)
    • Interface Control Documents (ICDs)
  • Support the development of design packages, including P&IDs, 3D models, and system drawings.
  • Coordinate closely with mechanical, civil, instrumentation & controls (I&C), nuclear, and other engineering disciplines.
  • Provide technical oversight of suppliers and support engineering design reviews.
  • Support system testing, validation, qualification, and commissioning activities.

Required Qualifications

  • Bachelor's degree in Chemical Engineering, Nuclear Engineering, or a related engineering discipline.
  • 10+ years of system design and engineering experience.
  • Strong knowledge of thermodynamics, fluid systems, heat transfer, and mechanical/process system design.
  • Experience developing and maintaining mass and energy balance models using Aspen HYSYS and/or Aspen Plus.
  • Experience reading, interpreting, and developing Piping & Instrumentation Diagrams (P&IDs).
  • Demonstrated experience integrating complex engineering systems across multiple technical disciplines.
  • Strong analytical, problem-solving, organizational, and communication skills.

Preferred Qualifications

  • Experience supporting advanced reactor or commercial nuclear power projects.
  • Familiarity with engineering design processes in highly regulated industries.
  • Experience supporting supplier management and multidisciplinary design reviews.
  • Working knowledge of configuration management and systems engineering principles.