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Remote Customer Success Representative Jobs in Indiana

Liveops

Remote Customer Service Representative

Muncie, IN · Remote

$20/hr

... success. Liveops is contracting seasonal Product Support Agents to provide remote support for a ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Sharetec

Customer Success Support Analyst

Fort Wayne, IN · On-site +1

$45K - $52K/yr

The Role We're looking for a Customer Success Support Analyst to be the face and voice of Sharetec ... Deliver service and support to credit union end users via remote connection, diagnosing and ...

HMG Careers

Remote Customer Service and Sales

Gary, IN · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Customer Service and Sales

Carmel, IN · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsCustomer Success Representative JobsRemote Customer Success Representative JobsRemote Customer Success Representative Jobs in Indiana

Remote Customer Success Representative information

See Indiana salary details

$10

$23

$45

How much do remote customer success representative jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for remote customer success representative in Indiana is $23.04, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $24.04 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Customer Success Representative, and why are they important?

To thrive as a Remote Customer Success Representative, you need strong communication skills, problem-solving abilities, and experience with customer relationship management (CRM) platforms, often supported by a bachelor's degree or relevant work experience. Familiarity with tools such as Salesforce, Zendesk, and helpdesk software is typically expected in this role. Empathy, patience, and self-motivation are standout soft skills for building rapport with customers and working independently. These skills and qualifications are crucial for ensuring customer satisfaction, retention, and effective support in a remote environment.

How can I make 2000 a week working from home?

A Remote Customer Success Representative can potentially earn $2,000 a week by working full-time, often requiring strong communication skills, product knowledge, and experience with customer management tools. Increasing earnings may involve handling high-value accounts, working overtime, or gaining specialized certifications to qualify for higher-paying roles. Building a reputation for excellent service can also lead to performance-based bonuses or commissions in some companies.

How to become a remote CSM?

To become a remote Customer Success Manager (CSM), candidates typically need a bachelor's degree in business, communications, or a related field, along with experience in customer service or account management. Developing strong communication, problem-solving, and CRM software skills is essential, and certifications like Customer Success Manager (CSM) or Salesforce can enhance prospects. Prior experience in a remote work environment and the ability to manage multiple accounts independently are also valuable.

What is a Remote Customer Success Representative?

A Remote Customer Success Representative is a professional who works from a remote location to help customers get the most value out of a company's products or services. Their main responsibilities include onboarding new clients, answering questions, resolving issues, and proactively ensuring customer satisfaction and retention. They communicate with customers through email, chat, video calls, or phone, acting as a bridge between the customer and the company. By building strong relationships and providing support, they help drive customer loyalty and business growth.

Will AI replace CSM?

AI is unlikely to fully replace Customer Success Managers (CSMs), as their role involves complex interpersonal skills, relationship building, and understanding customer needs that AI cannot replicate. Instead, AI tools can assist CSMs by automating routine tasks and providing data insights, allowing them to focus on strategic and personalized support. Success in this role often requires strong communication skills and familiarity with customer management platforms.

How to make 1000 a week remotely?

A Remote Customer Success Representative can earn $1,000 or more weekly by working full-time, typically earning an hourly wage between $15 and $30, depending on experience and company. Increasing income may involve handling a higher volume of customer accounts, developing strong communication skills, and utilizing tools like CRM software. Consistent performance and potential bonuses or commissions can also contribute to reaching this income level.

What is the difference between Remote Customer Success Representative vs Remote Account Manager?

AspectRemote Customer Success RepresentativeRemote Account Manager
CredentialsCustomer service experience, basic CRM knowledgeCustomer success or sales experience, CRM proficiency
Work EnvironmentRemote, customer support-focusedRemote, client relationship management
Employer & Industry UsageTech, SaaS, e-commerceTech, SaaS, enterprise solutions
Search & Comparison IntentUnderstanding customer support rolesManaging client accounts and renewals

The main difference is that a Remote Customer Success Representative primarily handles customer support and onboarding, focusing on ensuring customer satisfaction. In contrast, a Remote Account Manager manages ongoing client relationships, focusing on retention and upselling. Both roles are remote and common in SaaS and tech industries, but they serve different stages of the customer lifecycle.

What are the most commonly searched types of Customer Success Representative jobs in Indiana? The most popular types of Customer Success Representative jobs in Indiana are:
What are popular job titles related to Remote Customer Success Representative jobs in Indiana? For Remote Customer Success Representative jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Remote Customer Success Representative jobs in Indiana look for? The top searched job categories for Remote Customer Success Representative jobs in Indiana are:
What cities in Indiana are hiring for Remote Customer Success Representative jobs? Cities in Indiana with the most Remote Customer Success Representative job openings:
Remote Customer Success Representative jobs near you
Infographic showing various Remote Customer Success Representative job openings in Indiana as of July 2026, with employment types broken down into 58% Full Time, and 42% Contract. Highlights an 100% Remote job distribution, with an average salary of $47,929 per year, or $23 per hour.
Remote Customer Service Representative

Remote Customer Service Representative

Liveops

Muncie, IN • Remote

$20/hr

Contractor

Re-posted yesterday

Job description

Tax Software Support – Independent Contractor

Location: Remote (US-Based)

Apply today to join the 1/5/26 certification class and lock in your spot for tax season success. Liveops is contracting seasonal Product Support Agents to provide remote support for a leading tax software program. This opportunity is ideal for independent contractors who want to deliver empathetic, tech-enabled service during peak season.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide support services.
  • Set your own schedule.
  • Provide a distraction-free home office.
  • Provide your own home office equipment.
  • Handle customer calls, assess needs, and solve problems.
Requirements
  • Experience taking inbound and outbound calls.
  • Computer skills, including navigating multiple systems and documenting call notes.
  • Strong communication skills and the ability to connect with diverse individuals.
  • Ability to sit for long periods.
  • Patience and empathy.
  • Ability to provide services pursuant to your contract independently.
Preferred Qualifications
  • Available to provide services on April 14 and 15.
  • Comfortable using video chat and screen-sharing tools.
  • Adaptable to changing procedures and tech challenges.
  • Experience with inbound/outbound customer support; call center experience is a plus.
Hours
  • Choose your own schedule by self-scheduling 30-minute blocks or commits.
  • Hours of Operation (Jan–Apr): 7 days/week, 8:00 AM – 12:00 AM ET.
  • Client seeks agents who can support a minimum of 80 commits/month (Jan–Apr), with 10+ commits on April 14 and 12+ commits on April 15.
Compensation
  • Submit invoices and receive payment for completed services pursuant to contract.
  • Invoice $0.34 per minute of talk time for providing services January–April.
  • Agents new to the program may be eligible for a $200 incentive for meeting client metrics through Tax Day.
  • Additional performance-based pay may be announced during the season.
  • ICs are responsible for their own taxes and expenses.
  • Earn up to $20/hour; earnings vary and are not guaranteed.
Computer Requirements
  • CPU: Intel i5/i7/i9 (8th Gen+) or AMD Ryzen 5/7/9 (2nd Gen+).
  • Internet: Wired connection required (Wi-Fi and Satellite not permitted); minimum 20 Mbps download and 5 Mbps upload.
  • OS: Windows 11 (64-bit); Macs, Chromebooks, and Tablets are not compatible.
  • Equipment: Dual monitors required (1920×1080), USB headset required, webcam required.
  • Review the Liveops Mobile Device and Security Requirements
Application and Certification Process
  • Complete an application and pass a background check.
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete program-specific certifications.
Background Check

For a limited time, it’s only $20. Background check requires a non-refundable fee paid to the vendor. View background requirements

Important Notes
  • Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom sessions.
  • Certification sessions are normally scheduled between 10:00 AM ET and 8:00 PM ET, but actual session times and lengths will vary.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

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About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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