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Remote Customer Success Engineer Jobs in Raleigh, NC

Liveops

Remote Customer Service Representative

Apex, NC · Remote

$20/hr

... success. Liveops is contracting seasonal Product Support Agents to provide remote support for a ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Durham, NC · Remote

$20/hr

... success. Liveops is contracting seasonal Product Support Agents to provide remote support for a ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Cary, NC · Remote

$20/hr

... success. Liveops is contracting seasonal Product Support Agents to provide remote support for a ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Afni, Inc.

Remote Customer Service Representative

Raleigh, NC · On-site +1

$15.50 - $21.25/hr

We believe in you and invest in your success! From the very beginning, our coaches and trainers ... This position is for wireless customer service, so you will be handling mainly inbound calls from ...

Varonis

Technical Account Manager

Morrisville, NC · Remote

All Varonis employees are Customer Success and Technical Account Managers are the tip of the spear ... Help Account Managers and Sales Engineers identify renewal risk and collaborate to remediate and ...

Vitaledge Technologies

Customer Support Rep

Cary, NC · Remote

$17.25 - $22.25/hr

... success. Additionally, you will work closely with the account management team to improve the ... Ability to coordinate with remote development teams, including during non-traditional business ...

Pendo

Sr. Professional Services Engineer Consultant

Raleigh, NC · On-site +1

$80K - $106K/yr

... customer success. This role is based in Raleigh, San Francisco or remote What this looks like day-to-day * Engagement design and scoping: Partner with Account Directors and Customer Engineers to ...

VAST Data

Technical Account Manager - USA

Raleigh, NC · On-site +1

... Support Engineers to handle all post-sales activity for the customer. As the Customer Success ... We're a growing global team and a fully remote company. * Highly organized. We track everything in ...

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All JobsCustomer Success Engineer JobsRemote Customer Success Engineer JobsRemote Customer Success Engineer Jobs in Raleigh, NC

Remote Customer Success Engineer information

See Raleigh, NC salary details

$11

$23

$46

How much do remote customer success engineer jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for remote customer success engineer in Raleigh, NC is $23.54, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.52 per hour, depending on experience, location, and employer.

How does a Remote Customer Success Engineer typically collaborate with cross-functional teams to resolve customer issues?

As a Remote Customer Success Engineer, you'll frequently partner with product, engineering, and support teams to resolve complex customer challenges. Collaboration often involves participating in virtual meetings, documenting technical feedback, and acting as the customer's advocate to ensure their needs are addressed. Effective communication and clear documentation are essential, since you'll be working across time zones and departments. This teamwork not only helps solve issues efficiently but also enables ongoing product improvements.

What is a Remote Customer Success Engineer?

A Remote Customer Success Engineer is a professional who works with clients to ensure they achieve success with a company's products or services, typically in a technical or software environment, while working from a remote location. Their main responsibilities include onboarding new customers, providing technical support, troubleshooting issues, and proactively identifying ways to help clients maximize value. They serve as a bridge between the customer and the company, ensuring customer satisfaction and retention. Remote Customer Success Engineers use communication tools and platforms to interact with clients and collaborate with internal teams, all while working outside of a traditional office setting.

What are the key skills and qualifications needed to thrive as a Remote Customer Success Engineer, and why are they important?

To excel as a Remote Customer Success Engineer, you need a strong background in technical support, troubleshooting, and customer relationship management, often supported by a degree in computer science or a related field. Familiarity with CRM platforms like Salesforce, ticketing systems such as Zendesk, and remote communication tools like Slack or Zoom is typically required. Outstanding communication, problem-solving abilities, and a proactive customer-focused attitude are essential soft skills. These competencies ensure effective technical issue resolution, build customer trust, and drive client satisfaction in a remote environment.

What is the difference between Remote Customer Success Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Success EngineerRemote Technical Support Specialist
CredentialsTypically requires technical knowledge, certifications like IT or SaaS-specific credentialsOften requires technical troubleshooting skills, certifications vary
Work EnvironmentCollaborates with sales, product, and customer teams; proactive engagementReactive support, troubleshooting customer issues
Industry UsageCommon in SaaS, cloud services, and tech companiesWidespread across tech, telecom, and software industries

The Remote Customer Success Engineer focuses on proactive customer engagement, onboarding, and ensuring product adoption, while the Remote Technical Support Specialist primarily handles reactive troubleshooting and resolving technical issues. Both roles require technical skills and often work remotely within tech-driven industries, but their core responsibilities differ significantly.

What are popular job titles related to Remote Customer Success Engineer jobs in Raleigh, NC? For Remote Customer Success Engineer jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Customer Success Engineer jobs in Raleigh, NC look for? The top searched job categories for Remote Customer Success Engineer jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Customer Success Engineer jobs? Cities near Raleigh, NC with the most Remote Customer Success Engineer job openings:
Remote Customer Success Engineer jobs near you

Fully Remote Customer Service Entry Level

Globe Life American Income Division

Cary, NC • On-site, Remote

$14.75 - $20.25/hr

Full-time

Posted 8 days ago

Job description

100% Remote | Flexible Schedule | Growth-Focused Opportunity
Are you looking for a fully remote role that allows you to travel while continuing to grow your career? Join AO as a Remote Sales Representative and enjoy the freedom to work from anywhere, set your own schedule, and be part of a high-performing, growth-driven team.
Beyond flexibility, we believe in celebrating success together. Our team participates in quarterly retreats to destinations like Mexico, Las Vegas, and Iceland-combining career advancement with unforgettable experiences.What This Opportunity Offers
100% Remote Work
Work from home or anywhere in the world-your office is wherever you choose.
Flexible Schedule
Design a workday that aligns with your lifestyle and personal goals.
Weekly Pay
Earn consistent, reliable income with performance-based growth opportunities.
Ongoing Training & Development
Access industry-leading workshops and continuous learning opportunities.
Leadership Events & Conferences
Connect, learn, and grow alongside top-performing leaders.
Quarterly Incentive Retreats
Travel to exciting destinations as part of our recognition and rewards program.
This is not a cold-calling or high-pressure sales role. Our team works with pre-qualified clients, focusing on customer service, needs analysis, and providing solutions that genuinely help.What We're Looking For
  • Positive, enthusiastic attitude with a strong desire to grow
  • Strong interpersonal skills and ability to connect with others
  • Quick learner who thrives in a fast-paced environment
  • Adaptable and open to new challenges
  • Coachable, motivated, and goal-oriented

No prior experience is required-we value mindset, drive, and willingness to learn.How to Apply
Submit your updated resume along with your compensation requirements for consideration.Interview Process
All interviews are conducted via Zoom video conferencing to ensure convenience and accessibility.Ready to Build a Career on Your Terms?
If you're ready for a career that supports your lifestyle, fuels your growth, and rewards your success-we encourage you to apply today.
Start building your future with AO-from anywhere in the world. 🚀

Apply