Basic experience with CRM systems or willingness to learn (e.g., Salesforce, Ease, Gusto) * Self-motivated and able to work independently in a remote setting * Positive attitude and willingness to ...
Basic experience with CRM systems or willingness to learn (e.g., Salesforce, Ease, Gusto) * Self-motivated and able to work independently in a remote setting * Positive attitude and willingness to ...
Basic experience with CRM systems or willingness to learn (e.g., Salesforce, Ease, Gusto) * Self-motivated and able to work independently in a remote setting * Positive attitude and willingness to ...
Basic experience with CRM systems or willingness to learn (e.g., Salesforce, Ease, Gusto) * Self-motivated and able to work independently in a remote setting * Positive attitude and willingness to ...
If you are someone who thrives on the ability to take on the next challenge and being part of a winning team; then the path for success is very clear for you. We provide all the training, what we ...
If you are someone who thrives on the ability to take on the next challenge and being part of a winning team; then the path for success is very clear for you. We provide all the training, what we ...
If you are someone who thrives on the ability to take on the next challenge and being part of a winning team; then the path for success is very clear for you. We provide all the training, what we ...
If you are someone who thrives on the ability to take on the next challenge and being part of a winning team; then the path for success is very clear for you. We provide all the training, what we ...
Sales Engineer - USA
York, NY · On-site +1
... customer success to ensure internal alignment. * Prepare and communicate weekly and quarterly ... Fully remote role. * Medical benefits. #LI-HT1
Sales Engineer - USA
York, NY · On-site +1
... customer success to ensure internal alignment. * Prepare and communicate weekly and quarterly ... Fully remote role. * Medical benefits. #LI-HT1
Operations Director (Remote - US Base)
Rochester, NY · On-site +1
For business leaders, these are key factors of success. For us, they're our core expertise. We work ... Hire, train, and supervise department staff, managers, and coordinators. Set clear performance ...
Operations Director (Remote - US Base)
Rochester, NY · On-site +1
For business leaders, these are key factors of success. For us, they're our core expertise. We work ... Hire, train, and supervise department staff, managers, and coordinators. Set clear performance ...
For business leaders, these are key factors of success. For us, they're our core expertise. We work ... Hire, train, and supervise department staff, managers, and coordinators. Set clear performance ...
For business leaders, these are key factors of success. For us, they're our core expertise. We work ... Hire, train, and supervise department staff, managers, and coordinators. Set clear performance ...
Self-Pay Fin Assist Coord IV
Rochester, NY · Remote
$18.71 - $25.27/hr
Remote Work - New York, Albany, New York, United States of America, 12224 Opening: Worker Subtype ... Receives incoming calls from internal and external customers regarding billing issues in a timely ...
Self-Pay Fin Assist Coord IV
Rochester, NY · Remote
$18.71 - $25.27/hr
Remote Work - New York, Albany, New York, United States of America, 12224 Opening: Worker Subtype ... Receives incoming calls from internal and external customers regarding billing issues in a timely ...
Remote Client Protection Specialist (Entry Level)
Rochester, NY · On-site +1
$150K - $200K/yr
... edge CRM with automated lead upload Multiple income streams: direct commissions, renewals, and ... success. Employment Type: FULL_TIME
Remote Client Protection Specialist (Entry Level)
Rochester, NY · On-site +1
$150K - $200K/yr
... edge CRM with automated lead upload Multiple income streams: direct commissions, renewals, and ... success. Employment Type: FULL_TIME
Remote Client Protection Specialist (Entry Level)
Rochester, NY · Remote
$150K - $200K/yr
... edge CRM with automated lead upload Multiple income streams: direct commissions, renewals, and ... success.
Quick apply
Remote Client Protection Specialist (Entry Level)
Rochester, NY · Remote
$150K - $200K/yr
... edge CRM with automated lead upload Multiple income streams: direct commissions, renewals, and ... success.
Entry-Level Remote Sales
Geneseo, NY · Remote
... strategize for success Organize and lead virtual training and onboarding sessions Keep ... customer service, sales, or team leadership is a plus No degree or experience required but ...
Entry-Level Remote Sales
Geneseo, NY · Remote
... strategize for success Organize and lead virtual training and onboarding sessions Keep ... customer service, sales, or team leadership is a plus No degree or experience required but ...
... strategize for success Organize and lead virtual training and onboarding sessions Keep ... customer service, sales, or team leadership is a plus No degree or experience required but ...
... strategize for success Organize and lead virtual training and onboarding sessions Keep ... customer service, sales, or team leadership is a plus No degree or experience required but ...
Chief Technology Officer
Rochester, NY · On-site +1
The company is hybrid but qualified remote applicants are encouraged to apply. ESSENTIAL DUTIES AND ... Collaborate with Product and Customer Success to identify and prioritize high-impact AI use cases ...
Chief Technology Officer
Rochester, NY · On-site +1
The company is hybrid but qualified remote applicants are encouraged to apply. ESSENTIAL DUTIES AND ... Collaborate with Product and Customer Success to identify and prioritize high-impact AI use cases ...
Chief Technology Officer
Rochester, NY · On-site +1
The company is hybrid but qualified remote applicants are encouraged to apply. ESSENTIAL DUTIES AND ... Collaborate with Product and Customer Success to identify and prioritize high-impact AI use cases ...
Chief Technology Officer
Rochester, NY · On-site +1
The company is hybrid but qualified remote applicants are encouraged to apply. ESSENTIAL DUTIES AND ... Collaborate with Product and Customer Success to identify and prioritize high-impact AI use cases ...
VP of Product, B2B SaaS
Rochester, NY · On-site +1
$20K/mo
Product authority across Engineering, Sales, Customer Success, and Marketing, they come to you ... Fully remote (US only) * Direct line to the CEO and full product authority from day one * A product ...
VP of Product, B2B SaaS
Rochester, NY · On-site +1
$20K/mo
Product authority across Engineering, Sales, Customer Success, and Marketing, they come to you ... Fully remote (US only) * Direct line to the CEO and full product authority from day one * A product ...
VP of Product, B2B SaaS
Rochester, NY · Remote
Product authority across Engineering, Sales, Customer Success, and Marketing, they come to you ... Fully remote (US only) * Direct line to the CEO and full product authority from day one * A product ...
Quick apply
VP of Product, B2B SaaS
Rochester, NY · Remote
Product authority across Engineering, Sales, Customer Success, and Marketing, they come to you ... Fully remote (US only) * Direct line to the CEO and full product authority from day one * A product ...
... enable your success in a remote setting. Key Responsibilities * Conduct thorough mental health ... Actively engage in crisis intervention when necessary, assessing situations and coordinating ...
... enable your success in a remote setting. Key Responsibilities * Conduct thorough mental health ... Actively engage in crisis intervention when necessary, assessing situations and coordinating ...
... success of most businesses. Known as Door Openers, our main focus is booking meetings with the ... Are a self-starter, very organized, and comfortable with daily use of CRM. Required skills and ...
Quick apply
... success of most businesses. Known as Door Openers, our main focus is booking meetings with the ... Are a self-starter, very organized, and comfortable with daily use of CRM. Required skills and ...
... enable your success in a remote setting. Key Responsibilities * Conduct thorough mental health ... Actively engage in crisis intervention when necessary, assessing situations and coordinating ...
... enable your success in a remote setting. Key Responsibilities * Conduct thorough mental health ... Actively engage in crisis intervention when necessary, assessing situations and coordinating ...
Spring 2027 Intern - Sales Analyst
Rochester, NY · On-site +1
$21/hr
... and Customer Success. You will assist with sales data analysis, contract renewal engagement ... This internship is primarily a remote opportunity. However, if you are located near one of our ...
Spring 2027 Intern - Sales Analyst
Rochester, NY · On-site +1
$21/hr
... and Customer Success. You will assist with sales data analysis, contract renewal engagement ... This internship is primarily a remote opportunity. However, if you are located near one of our ...
Remote Customer Success Coordinator information
See Rochester, NY salary details
$28.6K - $32.8K
2% of jobs
$32.8K - $37K
10% of jobs
$40.9K is the 25th percentile. Wages below this are outliers.
$37K - $41.1K
14% of jobs
$41.1K - $45.3K
18% of jobs
The median wage is $46.8K / yr.
$45.3K - $49.5K
16% of jobs
$49.5K - $53.6K
13% of jobs
$54.2K is the 75th percentile. Wages above this are outliers.
$53.6K - $57.8K
14% of jobs
$57.8K - $62K
6% of jobs
$62K - $66.2K
3% of jobs
$66.2K - $70.3K
2% of jobs
$70.3K - $74.5K
1% of jobs
$28.6K
$49.2K
$74.5K
How much do remote customer success coordinator jobs pay per year?
As of Sep 6, 2026, the average yearly pay for remote customer success coordinator in Rochester, NY is $49,224.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,900.00 and $54,300.00 per year, depending on experience, location, and employer.
What does a remote customer success coordinator do?
A Remote Customer Success Coordinator helps ensure that customers have a positive experience with a company's products or services, working entirely online or from home. Their main responsibilities include onboarding new clients, answering questions, resolving issues, and acting as a liaison between customers and internal teams. They track customer feedback, provide helpful resources, and work to improve overall customer satisfaction. This role requires strong communication skills, organizational abilities, and a customer-oriented mindset.
What are the key skills and qualifications needed to thrive as a remote customer success coordinator?
To thrive as a Remote Customer Success Coordinator, you need strong communication skills, customer relationship management experience, and a background in client-facing roles, often supported by a bachelor’s degree. Familiarity with CRM platforms (e.g., Salesforce, HubSpot), ticketing systems, and remote collaboration tools is typically required. Outstanding problem-solving abilities, empathy, and self-motivation help you build rapport and resolve client issues proactively. These skills are crucial for ensuring customer satisfaction, retention, and seamless service delivery in a remote environment.
How does a remote customer success coordinator effectively build relationships with clients without face-to-face interaction?
A Remote Customer Success Coordinator relies heavily on proactive communication through email, video calls, and instant messaging to establish trust and rapport with clients. Utilizing regular check-ins, personalized follow-ups, and attentive listening helps bridge the gap created by remote work. Coordinators also leverage collaborative tools and customer relationship management (CRM) platforms to track client needs and ensure timely responses, fostering strong, long-term partnerships despite the lack of in-person meetings.
What are the most commonly searched types of Remote Customer Success jobs in Rochester, NY?
The most popular types of Remote Customer Success jobs in Rochester, NY are:
What are popular job titles related to Remote Customer Success Coordinator jobs in Rochester, NY?
For Remote Customer Success Coordinator jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Remote Customer Success Coordinator jobs in Rochester, NY look for?
The top searched job categories for Remote Customer Success Coordinator jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Customer Success Coordinator jobs?
Cities near Rochester, NY with the most Remote Customer Success Coordinator job openings:
Full-time
Medical, Dental, Vision, Life, Retirement
Re-posted 13 days ago
Job description
In this role, you’ll support clients in understanding their benefit options and ensure they receive an exceptional experience from start to finish. This position focuses on client support, benefits guidance, and clear communication in a fully remote environment.
- Serve as a primary point of contact for clients regarding their employee benefits
- Explain benefit options including health, dental, vision, life, and supplemental plans in a clear, easy-to-understand way
- Recommend solutions tailored to clients’ needs and help them make informed decisions
- Host virtual meetings to review benefits, plan updates, and enhancements
- Build strong client relationships and identify opportunities to expand the services they use
- Provide responsive support to ensure a smooth and positive client experience
- Collaborate with internal teams to ensure accurate information and timely responses
- Act as the main point of contact for clients regarding their employee benefits, including health, dental, vision, life, disability, and retirement plans.
- Help clients understand their benefit options, explain costs and features, and recommend solutions tailored to their organizational goals.
- Lead individual client onboarding, ensuring smooth plan setup and seamless enrollment
- Stay up to date on benefits offerings, company processes, and industry trends
- Strong communication and presentation skills—you can explain complex information clearly
- Comfortable speaking with clients via phone and video (Zoom)
- Organized and detail-oriented, able to manage multiple client needs
- Basic experience with CRM systems or willingness to learn (e.g., Salesforce, Ease, Gusto)
- Self-motivated and able to work independently in a remote setting
- Positive attitude and willingness to learn