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Flexible Remote Customer Success Jobs in Rochester, NY

Fully flexible remote work arrangements Compensation for this position offers health benefits, 401K ... our customers day to day: * Make life simple * Build for people * Move with purpose * Create ...

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Flexible Remote Customer Success information

See Rochester, NY salary details

$32.1K

$82K

$138.1K

How much do flexible remote customer success jobs pay per year?

As of May 28, 2026, the average yearly pay for flexible remote customer success in Rochester, NY is $81,957.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,700.00 and $97,700.00 per year, depending on experience, location, and employer.

What is the difference between Flexible Remote Customer Success vs Flexible Remote Account Manager?

AspectFlexible Remote Customer SuccessFlexible Remote Account Manager
CredentialsCustomer success certifications, CRM experienceSales and account management experience, CRM proficiency
Work EnvironmentRemote, collaborative with customer support teamsRemote, client-facing, sales-driven
Industry UsageTech, SaaS, subscription servicesTech, SaaS, enterprise solutions
Search & Comparison IntentCustomer retention, onboarding, supportUpselling, renewals, client relationships

Flexible Remote Customer Success and Flexible Remote Account Manager roles share similarities in remote work settings and industry usage, but differ mainly in focus. Customer Success emphasizes onboarding and retention, while Account Management centers on sales and renewals. Both roles require CRM skills and are vital in SaaS and tech sectors.

What are the most commonly searched types of Remote Customer Success jobs in Rochester, NY? The most popular types of Remote Customer Success jobs in Rochester, NY are:
What are popular job titles related to Flexible Remote Customer Success jobs in Rochester, NY? For Flexible Remote Customer Success jobs in Rochester, NY, the most frequently searched job titles are:
What cities near Rochester, NY are hiring for Flexible Remote Customer Success jobs? Cities near Rochester, NY with the most Flexible Remote Customer Success job openings:

Remote Customer Service and Sales

HMG Careers

Rochester, NY • Remote

$69K/yr

Full-time

Medical, Dental

Posted 21 days ago


Job description

Remote Insurance Representative | Flexible Schedule | Commission-Based

This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families.

What We Offer
  • Remote, work-from-home career
  • Average first-year earnings of $69K through commissions and bonuses
  • Increased earning potential in later years through performance and renewals
  • Residual income opportunities through client renewals
  • Unionized position with stock options
  • Comprehensive benefits package including medical, dental, and prescription coverage
  • Ongoing training and mentorship from experienced managers
  • High-quality leads provided with no cold calling friends or family
  • Flexible scheduling within a career-focused structure
  • Advancement and recognition opportunities with promotion from within
  • Supportive and collaborative virtual team environment
Qualities We Value
  • Willingness to learn and be coached through structured training
  • Friendly, outgoing, and professional communication style
  • Genuine desire to help others by providing guidance and solutions
  • Strong verbal communication and relationship-building skills
  • Sales or customer service experience is helpful but not required
Qualifications
  • Laptop or desktop computer with a working camera
  • Insurance license required or willingness to obtain one
  • Basic computer skills
  • Must reside in North America including the United States or Canada
  • We do not hire candidates residing outside North America
Responsibilities
  • Contact provided leads to schedule virtual meetings with clients
  • Present benefit programs and assist clients with enrollment
  • Build and maintain strong client relationships
  • Work closely with your manager to set goals and achieve them