ZipRecruiter

Log In

2

Remote Customer Success Assistant Jobs in Virginia

Liveops

Remote Customer Service Representative

Reston, VA · Remote

$20/hr

... success. Liveops is contracting seasonal Product Support Agents to provide remote support for a ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Vienna, VA · Remote

$20/hr

... success. Liveops is contracting seasonal Product Support Agents to provide remote support for a ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

previous pagenext page

Showing results 21-40

All JobsCustomer Success JobsRemote Customer Success Assistant JobsRemote Customer Success Assistant Jobs in Virginia

Remote Customer Success Assistant information

What is the difference between Remote Customer Success Assistant vs Remote Customer Support Specialist?

AspectRemote Customer Success AssistantRemote Customer Support Specialist
CredentialsBasic customer service skills, CRM familiarityTechnical troubleshooting, product knowledge
Work EnvironmentCollaborates with customer success teams, proactive engagementResponds to support tickets, reactive problem solving
Employer & Industry UsageUsed in SaaS, subscription services, client retention rolesCommon in tech, e-commerce, service industries
Search & Comparison IntentCustomer retention, onboarding supportIssue resolution, technical support

The Remote Customer Success Assistant focuses on proactive engagement and customer retention, while the Remote Customer Support Specialist handles reactive technical issues. Both roles require customer service skills, but the assistant emphasizes relationship building, whereas the specialist emphasizes troubleshooting. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are the most commonly searched types of Remote Customer Success jobs in Virginia?

The most popular types of Remote Customer Success jobs in Virginia are:

What are popular job titles related to Remote Customer Success Assistant jobs in Virginia?

For Remote Customer Success Assistant jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Remote Customer Success Assistant jobs in Virginia look for?

The top searched job categories for Remote Customer Success Assistant jobs in Virginia are:

What cities in Virginia are hiring for Remote Customer Success Assistant jobs?

Cities in Virginia with the most Remote Customer Success Assistant job openings:

Remote Customer Success Assistant jobs near you

Fully Remote Customer Service Agent

Disabled Veteran Solutions

Staunton, VA • On-site, Remote

$15/hr

Full-time

Posted 9 days ago

Job description

Make an Impact Through Meaningful Work (and Actually Enjoy Where You Work)
At Disabled Veteran Solutions (DVS), we're not just answering calls-we're helping people access critical government-based programs in security, health & human services, and state benefits. Every conversation matters, and the support you provide can genuinely change someone's day.
We're looking for dedicated, professional, and people-first Inbound Customer Service Representatives who want meaningful work, a strong remote culture, and a team that actually has each other's backs.
This is a fully remote role, so you can do your best work from the comfort of your own space-no commute, no office distractions, just a focused environment where you can thrive.
Start Date & Training
  • Start Date: September 21, 2026
  • Training: First two weeks (structured onboarding to set you up for success)
  • Training Schedule: 9:00 AM - 4:30 PM EST
What You'll Be Doing
You'll be the first point of contact for individuals who rely on essential services. Your role is to bring clarity, calm, and solutions-every single day.
Responsibilities include:
  • Answering inbound calls and delivering a positive, solution-focused customer experience
  • Assisting with basic technical troubleshooting and creating support tickets when needed
  • Scheduling appointments at designated service locations
  • Accurately documenting all customer interactions, including inquiries, concerns, and resolutions
  • Conducting follow-up calls to ensure issues are resolved and customers stay informed
  • Providing consistent, high-quality service in a structured, supportive environment
What We're Looking For
We want people who are dependable, thoughtful, and comfortable working independently while staying connected to a remote team.
Required qualifications:
  • High school diploma or GED required (additional education preferred)
  • Prior customer service experience, especially in call-based environments
  • Strong verbal communication skills and ability to quickly build rapport
  • Ability to troubleshoot basic technical issues independently
  • Comfort working remotely with minimal supervision
  • Ability to complete an extensive credentialing and background check process

Preferred:
  • Bilingual (English/Spanish) candidates are strongly encouraged to apply
Technical & Work Environment Requirements
To set you up for success at home:
  • Reliable high-speed internet connection (must be on ethernet connection, no wi-fi)
  • Private, distraction-free workspace
  • Ability to navigate computer systems efficiently
Schedule
  • Regular schedule: Between 8:00 AM - 8:00 PM, Monday-Friday
  • Consistent attendance and reliability are essential for success in this role
  • Schedules are structured to support both business needs and work-life balance
Why Join DVS?
Disabled Veteran Solutions is a nationally recognized leader in business process outsourcing and a certified Service-Disabled Veteran-Owned Small Business (SDVOSB).
But beyond the credentials, here's what makes DVS different:
  • A fully remote role-work where you're most comfortable and productive
  • A supportive, team-driven environment where people actually help each other succeed
  • Meaningful work that supports Veterans, military families, and communities nationwide
  • A culture that values reliability, respect, and growth
  • Real opportunities for career advancement
  • A workplace where your work has purpose-not just tasks

At DVS, you're not just filling a role-you're joining a mission-driven team that takes pride in doing things the right way, together.
Ready to Join Us?
If you're looking for a remote role where your work matters, your team supports you, and your effort is valued every day-we'd love to hear from you.
Apply today and build a career with purpose at DVS.
A pre-employment drug screening and criminal background check are required prior to employment.

Apply