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Remote Customer Service Rep Jobs in Raleigh, NC (NOW HIRING)

Liveops

Remote Customer Service Agent

Durham, NC · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Raleigh, NC · Remote

$15 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Chapel Hill, NC · Remote

$13.25 - $17.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Apex, NC · Remote

$11.75 - $15.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

HMG Careers

Remote Customer Service and Sales

Durham, NC · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Liveops

Remote Customer Service Agent

Wake Forest, NC · Remote

$13.25 - $17.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Cary, NC · Remote

$14.25 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

HMG Careers

Remote Customer Service and Sales

Cary, NC · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote Customer Service Rep information

See Raleigh, NC salary details

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How much do remote customer service rep jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for remote customer service rep in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What are Remote Customer Service Reps?

Remote Customer Service Representatives are professionals who assist customers with inquiries, concerns, and support needs, all while working from a location outside of a traditional office, usually from home. They typically handle tasks such as answering calls, responding to emails or chats, and resolving issues related to products or services. Remote reps use digital tools and communication platforms to interact with customers and their teams. This role requires strong communication skills, problem-solving abilities, and reliable internet access. Many companies hire remote customer service reps to provide flexible and accessible support for their clients.

What are the key skills and qualifications needed to thrive as a Remote Customer Service Rep, and why are they important?

To thrive as a Remote Customer Service Rep, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and online communication tools is often required. Strong organizational skills, patience, and the ability to work independently make someone stand out in this role. These skills and qualities are essential for efficiently resolving customer issues, maintaining client satisfaction, and successfully working in a remote environment.

How do Remote Customer Service Reps typically collaborate with their teams while working from home?

Remote Customer Service Reps usually stay connected with their teams through digital communication tools such as chat platforms, video conferencing, and shared dashboards. Regular virtual meetings help keep everyone aligned on updates, best practices, and any challenges that arise. Many companies also use ticketing systems or customer relationship management (CRM) software, allowing team members to track progress, share notes, and support each other in resolving complex customer issues. This structure fosters a sense of teamwork even when the team is geographically dispersed.

What is the difference between Remote Customer Service Rep vs Remote Call Center Agent?

AspectRemote Customer Service RepRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service or sales experience often preferred
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center environment with scheduled shifts
Industry UsageCustomer support across various industries including retail, tech, healthcareTelecommunications, tech support, sales in call centers
Common Search IntentCustomer service roles, remote customer support jobsCall center jobs, remote telephony roles

Remote Customer Service Reps and Remote Call Center Agents both handle customer interactions remotely, but Reps often provide general support across industries with flexible hours, while Call Center Agents typically work in structured call centers focusing on sales or technical support. The roles overlap in skills and environment, but differ in specific job functions and industry focus.

What are the most commonly searched types of Customer Service Rep jobs in Raleigh, NC? The most popular types of Customer Service Rep jobs in Raleigh, NC are:
What are popular job titles related to Remote Customer Service Rep jobs in Raleigh, NC? For Remote Customer Service Rep jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Rep jobs in Raleigh, NC look for? The top searched job categories for Remote Customer Service Rep jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Customer Service Rep jobs? Cities near Raleigh, NC with the most Remote Customer Service Rep job openings:
Remote Customer Service Rep jobs near you
Infographic showing various Remote Customer Service Rep job openings in Raleigh, NC as of May 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% Remote job distribution, with an average salary of $38,006 per year, or $18.3 per hour.

Entry Level Customer Sales Representative (Remote)

The Max Spencer Co.

Raleigh, NC • Remote

$100K - $200K/yr

Contractor

Medical, Dental, Vision, Life

Posted 24 days ago

Job description

Join Us and Craft Your Success from Anywhere!
Ready to build a rewarding career where your efforts directly impact customer success? We're seeking highly motivated and customer-focused Customer Sales Representatives to join our innovative, fully remote team. If you're passionate about guiding clients to ideal solutions and thrive in a flexible, independent environment, this is your chance to make a real difference.
Why This Opportunity?
  • Unlimited Earning Potential: Your dedication directly shapes your income, with a highly competitive and uncapped commission structure.
  • True Lifestyle Flexibility: Design your own work schedule and operate entirely from any location, creating the ultimate work-life integration.
  • Provided, Qualified Leads: Focus your energy where it matters most—building client relationships. All prospects are pre-vetted and supplied directly to you; no cold calling required!
  • Robust Growth & Development: Access world-class training, cutting-edge digital tools, and personalized mentorship from experienced industry leaders.
  • Supportive Community: Join a collaborative network of like-minded peers, fostering shared success and a sense of belonging.
  • Comprehensive Wellness Support: Opportunities to access valuable life insurance and a comprehensive healthcare exchange (medical, dental, vision) for your well-being.
Your Role: Guiding Clients to Confidence
As a Remote Customer Sales Representative, you will serve as a vital link between comprehensive solutions and the clients who need them. You'll engage with individuals and families actively seeking guidance, providing personalized strategies for essential offerings such as Life Insurance, Indexed Universal Life (IUL), and Annuities.
What You'll Be Doing:
  • Relationship Architect: Initiate and nurture genuine connections with pre-qualified clients through engaging virtual interactions.
  • Insightful Listener: Conduct in-depth consultations to accurately understand clients' unique financial situations and future aspirations.
  • Solution Navigator: Clearly and convincingly present tailored financial strategies via Zoom or phone.
  • Seamless Journey Provider: Expertly guide clients through the entire process, from initial inquiry to the successful implementation of their chosen plan.
  • Tech-Savvy Performer: Efficiently utilize our CRM system to manage client interactions and optimize your workflow.
Who We're Seeking:
  • Exceptional Virtual Communicators: You possess the ability to build immediate rapport and convey complex information clearly in a remote setting.
  • Self-Motivated & Accountable: You thrive independently, demonstrating strong initiative and effective time management from your home office.
  • Proactive Problem-Solvers: You are driven by results and committed to finding the best solutions for clients.
  • Client Advocates: You genuinely prioritize client needs and are passionate about making a positive impact on their financial well-being.
Important Note: This is an independent contractor (1099) position. Compensation is solely commission-based, offering you unparalleled autonomy and direct control over your financial achievements.
Ready to take charge of your professional destiny in a dynamic remote sales environment? Explore this exciting opportunity and apply today!