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Remote Customer Service Rep Jobs in Quebec (NOW HIRING)

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Sales Development Representative (SDR)

Quebec, QC · On-site +1

CA$70K - CA$75K/yr

Location: Montreal, Quebec City or surrounding areas (Remote/Hybrid) Who We Are At Can-Ex ... Qualifications * 1+ year of experience in sales, customer service, telemarketing, recruitment ...

Linde

Collaborate with the Territory Manager and Customer Service team to meet store sales and margin ... This is a fully remote position

Linde Group

Collaborate with the Territory Manager and Customer Service team to meet store sales and margin ... This is a fully remote position

Lifeworks

Client Service Analyst II

Montreal, QC · On-site +1

  • Retirement

... or fully remote Enjoying a flexible schedule and a comprehensive benefits program Vos ... Highly developed customer service skills * Excellent spoken and written French; bilingualism an ...

Lifeworks

Client Service Analyst II-TH

Montreal, QC · On-site +1

  • Retirement

... or fully remote Enjoying a flexible schedule and a comprehensive benefits program Vos ... Highly developed customer service skills * Excellent spoken and written French; bilingualism an ...

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All JobsCustomer Service Rep JobsRemote Customer Service Rep JobsRemote Customer Service Rep Jobs in Quebec

Remote Customer Service Rep information

See Quebec salary details

$8

$18

$32

How much do remote customer service rep jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for remote customer service rep in Quebec is $18.00, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.95 per hour, depending on experience, location, and employer.

What is a remote customer service rep?

Remote Customer Service Representatives are professionals who assist customers with inquiries, concerns, and support needs, all while working from a location outside of a traditional office, usually from home. They typically handle tasks such as answering calls, responding to emails or chats, and resolving issues related to products or services. Remote reps use digital tools and communication platforms to interact with customers and their teams. This role requires strong communication skills, problem-solving abilities, and reliable internet access. Many companies hire remote customer service reps to provide flexible and accessible support for their clients.

What are the key skills and qualifications needed to thrive as a remote customer service rep?

To thrive as a Remote Customer Service Rep, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and online communication tools is often required. Strong organizational skills, patience, and the ability to work independently make someone stand out in this role. These skills and qualities are essential for efficiently resolving customer issues, maintaining client satisfaction, and successfully working in a remote environment.

How do remote customer service reps typically collaborate with their teams while working from home?

Remote Customer Service Reps usually stay connected with their teams through digital communication tools such as chat platforms, video conferencing, and shared dashboards. Regular virtual meetings help keep everyone aligned on updates, best practices, and any challenges that arise. Many companies also use ticketing systems or customer relationship management (CRM) software, allowing team members to track progress, share notes, and support each other in resolving complex customer issues. This structure fosters a sense of teamwork even when the team is geographically dispersed.

What is the difference between Remote Customer Service Rep vs Remote Call Center Agent?

AspectRemote Customer Service RepRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service or sales experience often preferred
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center environment with scheduled shifts
Industry UsageCustomer support across various industries including retail, tech, healthcareTelecommunications, tech support, sales in call centers
Common Search IntentCustomer service roles, remote customer support jobsCall center jobs, remote telephony roles

Remote Customer Service Reps and Remote Call Center Agents both handle customer interactions remotely, but Reps often provide general support across industries with flexible hours, while Call Center Agents typically work in structured call centers focusing on sales or technical support. The roles overlap in skills and environment, but differ in specific job functions and industry focus.

What are popular job titles related to Remote Customer Service Rep jobs in Quebec?

For Remote Customer Service Rep jobs in Quebec, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Rep jobs in Quebec look for?

The top searched job categories for Remote Customer Service Rep jobs in Quebec are:

What cities in Quebec are hiring for Remote Customer Service Rep jobs?

Cities in Quebec with the most Remote Customer Service Rep job openings:

Remote Customer Service Rep jobs near you
Infographic showing various Remote Customer Service Rep job openings in Quebec as of August 2026, with employment types broken down into 91% Full Time, 7% Part Time, and 2% Contract. Highlights an 100% Remote job distribution, with an average salary of $37,443 per year, or $18 per hour.

Financial Services Representative, Investment

National Bank

Laval, QC • On-site, Remote

Full-time

Medical, Retirement

Posted 13 days ago

Job description

A career as Financial Services Representative in Investments at National Bank is an opportunity to create a positive impact for our clients. In this role, you’ll support Financial Planners in all their administrative investment activities, while participating in business development activities with clients.

Your job:

  • Optimize interactions with clients on the technical, administrative and operational aspects of their investment transactions.
  • Use an advisory approach by detecting opportunities and referring clients to the right specialist.
  • Propose transaction and investment solutions when analyzing client files, if required.
  • Support Financial Planners in data analysis and solving complex files to satisfy clients.
  • Ensure compliance with the processes used and the implementation of new features.
  • Ensure adherence to compliance and risk management rules.

Your team:

You’ll be part of a team that stands out for its strong collaboration. You’re known for your empathy and open-mindedness. You’ll have the opportunity to develop your skills through training, hands-on learning and discussions with your partners. This position reports to the Senior Manager, Exclusive Remote Advisor Services.

This position requires you to be present in the workplace in order to fulfil client and operational needs. We want to contribute to your quality of life by offering you as much flexibility as possible in your work. For example, we offer work schedule arrangements to help you achieve work/life balance and flexible leave that you can take when it’s important to you.

Prerequisites:

  • High school diploma and 3 years of relevant experience or college diploma and 1 year of relevant experience
  • Mutual Fund Representative (MFR) license (or obtain certification within 3 months of hiring)
  • Experience in customer service and interest in business development
  • Basic investment knowledge
  • Experience in administrative support and in processing investment, financing and transaction products
  • Proficient with IT tools and comfortable navigating digital tools
  • Ability to rigorously manage several requests at the same time
Your benefits In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:
* Health and wellness program, including many options * Flexible group insurance * Generous pension plan * Employee Share Ownership Plan * Employee and family assistance program * Preferential banking services * Involvement in community initiatives * Telemedicine service * Virtual sleep clinic
We have an offer that keeps up with trends as well as your needs and those of your family.
Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.
Making a bold move in a people-first environment We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.
We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?
Join us!

Apply