Cary, NC · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
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Cary, NC · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Raleigh, NC · Remote
$16.73/hr
We are seeking talented SEASONAL CUSTOMER SERVICE PROFESSIONALS for our remote Orkin Customer ... The Pest Management Industry is growing - and is a recession-resistant line of business. Consider ...
Raleigh, NC · Remote
$16.73/hr
We are seeking talented SEASONAL CUSTOMER SERVICE PROFESSIONALS for our remote Orkin Customer ... The Pest Management Industry is growing - and is a recession-resistant line of business. Consider ...
Raleigh, NC · Remote
$16.73/hr
We are seeking talented SEASONAL CUSTOMER SERVICE PROFESSIONALS for our remote Orkin Customer ... The Pest Management Industry is growing - and is a recession-resistant line of business. Consider ...
Raleigh, NC · Remote
$16.73/hr
We are seeking talented SEASONAL CUSTOMER SERVICE PROFESSIONALS for our remote Orkin Customer ... The Pest Management Industry is growing - and is a recession-resistant line of business. Consider ...
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
Raleigh, NC · On-site +1
$100K - $200K/yr
Guiding Clients to Confidence As a Remote Customer Sales Representative, you will serve as a vital ... Efficiently utilize our CRM system to manage client interactions and optimize your workflow. Who We ...
Raleigh, NC · On-site +1
$100K - $200K/yr
Guiding Clients to Confidence As a Remote Customer Sales Representative, you will serve as a vital ... Efficiently utilize our CRM system to manage client interactions and optimize your workflow. Who We ...
Raleigh, NC · Remote
$100K - $200K/yr
Guiding Clients to Confidence As a Remote Customer Sales Representative, you will serve as a vital ... Efficiently utilize our CRM system to manage client interactions and optimize your workflow. Who We ...
Quick apply
Raleigh, NC · Remote
$100K - $200K/yr
Guiding Clients to Confidence As a Remote Customer Sales Representative, you will serve as a vital ... Efficiently utilize our CRM system to manage client interactions and optimize your workflow. Who We ...
Raleigh, NC · Remote
$100K - $200K/yr
Guiding Clients to Confidence As a Remote Customer Sales Representative, you will serve as a vital ... Efficiently utilize our CRM system to manage client interactions and optimize your workflow. Who We ...
Quick apply
Raleigh, NC · Remote
$100K - $200K/yr
Guiding Clients to Confidence As a Remote Customer Sales Representative, you will serve as a vital ... Efficiently utilize our CRM system to manage client interactions and optimize your workflow. Who We ...
Raleigh, NC · Remote
$100K - $200K/yr
Guiding Clients to Confidence As a Remote Customer Sales Representative, you will serve as a vital ... Efficiently utilize our CRM system to manage client interactions and optimize your workflow. Who We ...
Quick apply
Raleigh, NC · Remote
$100K - $200K/yr
Guiding Clients to Confidence As a Remote Customer Sales Representative, you will serve as a vital ... Efficiently utilize our CRM system to manage client interactions and optimize your workflow. Who We ...
Raleigh, NC · Remote
$15.50 - $21.25/hr
About the job Customer Service Customer Service Representative Travel Industry Remote | Flexible ... Comfortable working remotely and managing multiple clients at once. * Proficient in using online ...
Raleigh, NC · Remote
$15.50 - $21.25/hr
About the job Customer Service Customer Service Representative Travel Industry Remote | Flexible ... Comfortable working remotely and managing multiple clients at once. * Proficient in using online ...
Raleigh, NC · Remote
$15.50 - $21.25/hr
Customer Service Representative Work Location: 100% Remote Assignment Duration: 6+ months Work ... Strong organizational and time management skills. * Strong written and verbal communication skills.
Raleigh, NC · Remote
$15.50 - $21.25/hr
Customer Service Representative Work Location: 100% Remote Assignment Duration: 6+ months Work ... Strong organizational and time management skills. * Strong written and verbal communication skills.
Raleigh, NC · On-site +1
$17/hr
Remote About the Role We are seeking a Customer Service Specialist who is passionate about ... Add and manage corporate users' accounts as needed * Ensure compliance with data security and ...
Raleigh, NC · On-site +1
$17/hr
Remote About the Role We are seeking a Customer Service Specialist who is passionate about ... Add and manage corporate users' accounts as needed * Ensure compliance with data security and ...
Raleigh, NC · On-site +1
$17/hr
Remote About the Role We are seeking a Customer Service Specialist who is passionate about ... Add and manage corporate users' accounts as needed \t * Ensure compliance with data security and ...
Raleigh, NC · On-site +1
$17/hr
Remote About the Role We are seeking a Customer Service Specialist who is passionate about ... Add and manage corporate users' accounts as needed \t * Ensure compliance with data security and ...
Raleigh, NC · Remote
$15.50 - $21.25/hr
This role focuses on delivering outstanding customer care, managing travel-related requests, and ... Fully remote position with flexible hours * Training and ongoing support to help you succeed
Raleigh, NC · Remote
$15.50 - $21.25/hr
This role focuses on delivering outstanding customer care, managing travel-related requests, and ... Fully remote position with flexible hours * Training and ongoing support to help you succeed
Durham, NC · Remote
$14.50 - $19.75/hr
This role focuses on delivering outstanding customer care, managing travel-related requests, and ... Fully remote position with flexible hours * Training and ongoing support to help you succeed
Durham, NC · Remote
$14.50 - $19.75/hr
This role focuses on delivering outstanding customer care, managing travel-related requests, and ... Fully remote position with flexible hours * Training and ongoing support to help you succeed
Raleigh, NC · Remote
Raleigh, NC HQ (Remote) Industry: Government Technology (SaaS) Company Size: 50+ What They Do: Our ... Prior experience managing or leading customer support teams within a high-growth SaaS environment.
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Raleigh, NC · Remote
Raleigh, NC HQ (Remote) Industry: Government Technology (SaaS) Company Size: 50+ What They Do: Our ... Prior experience managing or leading customer support teams within a high-growth SaaS environment.
Raleigh, NC · Remote
Raleigh, NC HQ (Remote) Industry: Government Technology (SaaS) Company Size: 50+ What They Do: Our ... Prior experience managing or leading customer support teams within a high-growth SaaS environment.
Raleigh, NC · Remote
Raleigh, NC HQ (Remote) Industry: Government Technology (SaaS) Company Size: 50+ What They Do: Our ... Prior experience managing or leading customer support teams within a high-growth SaaS environment.
Raleigh, NC · Remote
$15.50 - $21.25/hr
Accurately log call details in CRM and ticketing systems while strictly adhering to HIPAA privacy ... This is a remote position.
Raleigh, NC · Remote
$15.50 - $21.25/hr
Accurately log call details in CRM and ticketing systems while strictly adhering to HIPAA privacy ... This is a remote position.
Raleigh, NC · Remote
$15 - $20.25/hr
In this role, you'll serve as a trusted advisor to clients-helping them plan, book, and manage ... Flexible, remote opportunity * Ongoing training and mentorship * Growth potential within the travel ...
Raleigh, NC · Remote
$15 - $20.25/hr
In this role, you'll serve as a trusted advisor to clients-helping them plan, book, and manage ... Flexible, remote opportunity * Ongoing training and mentorship * Growth potential within the travel ...
Raleigh, NC · Remote
$15.50 - $21.25/hr
We provide training, support, and tools to help you succeed in a remote work environment. Key ... Efficiently manage and resolve customer concerns with professionalism What Were Looking For
Raleigh, NC · Remote
$15.50 - $21.25/hr
We provide training, support, and tools to help you succeed in a remote work environment. Key ... Efficiently manage and resolve customer concerns with professionalism What Were Looking For
$23.8K - $30.6K
5% of jobs
$30.6K - $37.3K
14% of jobs
$39.9K is the 25th percentile. Wages below this are outliers.
$37.3K - $44.1K
16% of jobs
The median wage is $50.2K / yr.
$44.1K - $50.9K
17% of jobs
$50.9K - $57.6K
12% of jobs
$57.6K - $64.4K
9% of jobs
$65.9K is the 75th percentile. Wages above this are outliers.
$64.4K - $71.1K
11% of jobs
$71.1K - $77.9K
6% of jobs
$77.9K - $84.7K
5% of jobs
$84.7K - $91.4K
2% of jobs
$91.4K - $98.2K
3% of jobs
$23.8K
$56.4K
$98.2K
To succeed as a Remote Customer Service Manager, you need experience in customer service leadership, strong problem-solving abilities, and a relevant bachelor's degree or equivalent work experience. Familiarity with customer relationship management (CRM) software, help desk platforms, and remote communication tools is often required, and certifications in areas like project management or customer experience can be beneficial. Exceptional communication, empathy, and team leadership skills help individuals excel in training, motivating, and managing remote teams. These competencies are vital for maintaining high service standards, fostering team cohesion, and ensuring optimal customer satisfaction in a virtual work environment.
A Remote Customer Service Manager oversees a team of customer service representatives, ensuring customer inquiries and issues are handled efficiently while working from a remote location. They develop service strategies, monitor performance metrics, train staff, and implement improvements to enhance customer satisfaction. Utilizing digital communication tools, they coordinate team activities, resolve escalated concerns, and ensure company policies are followed. Effective leadership, strong communication skills, and experience in customer support are key to success in this role.
A Remote Customer Service Manager typically oversees a distributed team, monitors performance metrics, and ensures that customer inquiries are resolved efficiently and professionally. Daily tasks often include conducting virtual team meetings, coaching agents, reviewing customer feedback, and collaborating with other departments to resolve escalated issues. The role also involves updating training materials, analyzing call and email data to identify areas for improvement, and implementing best practices for remote work. Managing time zones, fostering team engagement, and ensuring communication flows smoothly are key aspects of this position.
$69K/yr
Full-time
Medical, Dental
Posted 6 days ago
This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families.
What We Offer
