ZipRecruiter

Log In

2

Remote Customer Retention Jobs in Virginia (NOW HIRING)

Promoted2

Remote Insurance Agent

Virginia Beach, VA · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... Manage client pipeline using our CRM system * Follow up to ensure satisfaction and policy retention

InsuraTec

Sales Representative (Remote)

Fort Hunt, VA · Remote

Client Retention : Foster client loyalty and maximize long-term client value. * Customer Support ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Dale City, VA · Remote

Client Retention : Foster client loyalty and maximize long-term client value. * Customer Support ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Fairfax, VA · Remote

Client Retention : Foster client loyalty and maximize long-term client value. * Customer Support ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Salem, VA · Remote

Client Retention : Foster client loyalty and maximize long-term client value. * Customer Support ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Leesburg, VA · Remote

Client Retention : Foster client loyalty and maximize long-term client value. * Customer Support ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Henrico, VA · Remote

Client Retention : Foster client loyalty and maximize long-term client value. * Customer Support ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Hopewell, VA · Remote

Client Retention : Foster client loyalty and maximize long-term client value. * Customer Support ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Radford, VA · Remote

Client Retention : Foster client loyalty and maximize long-term client value. * Customer Support ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Sterling, VA · Remote

Client Retention : Foster client loyalty and maximize long-term client value. * Customer Support ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Manassas, VA · Remote

Client Retention : Foster client loyalty and maximize long-term client value. * Customer Support ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Ewing, VA · Remote

Client Retention : Foster client loyalty and maximize long-term client value. * Customer Support ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Burke, VA · Remote

Client Retention : Foster client loyalty and maximize long-term client value. * Customer Support ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Bristol, VA · Remote

Client Retention : Foster client loyalty and maximize long-term client value. * Customer Support ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

previous pagenext page

Showing results 21-40

All JobsCustomer Retention JobsRemote Customer Retention JobsRemote Customer Retention Jobs in Virginia

Remote Customer Retention information

What is a remote customer retention specialist?

A Remote Customer Retention Specialist is a professional who works from a remote location to help companies retain their existing customers. They engage with customers via phone, email, or chat to address concerns, resolve issues, and encourage continued use of the company's products or services. Their primary goal is to reduce customer churn by providing excellent service and implementing strategies to increase customer loyalty. This role often requires strong communication skills, problem-solving abilities, and a deep understanding of customer needs.

What strategies do remote customer retention specialists typically use to build strong customer relationships without face-to-face interaction?

Remote Customer Retention specialists often rely on proactive communication, personalized follow-ups, and attentive problem-solving to foster loyalty. Since interactions are virtual, they use clear, empathetic messaging and make effective use of digital tools like CRM systems to track customer history and preferences. Building rapport remotely requires consistency, timely responses, and a focus on adding value during every touchpoint. Specialists frequently collaborate with sales, support, and product teams to resolve issues and create positive experiences that encourage customers to stay.

What are the key skills and qualifications needed to thrive as a remote customer retention specialist, and why are they important?

To excel as a Remote Customer Retention Specialist, you need strong problem-solving abilities, a customer-focused mindset, and typically a background in customer service or sales. Familiarity with CRM platforms like Salesforce or Zendesk and experience with data analysis tools are often required. Exceptional communication, active listening, and resilience are vital soft skills for building rapport and handling challenging conversations. These skills help maintain customer loyalty, reduce churn, and drive long-term business growth in a competitive, remote environment.

What is the difference between Remote Customer Retention vs Remote Customer Support?

AspectRemote Customer RetentionRemote Customer Support
Primary FocusBuilding long-term customer relationships and reducing churnAssisting customers with immediate issues and inquiries
Skills NeededCommunication, relationship management, data analysisProblem-solving, technical knowledge, communication
Work EnvironmentCustomer engagement platforms, CRM toolsHelpdesk software, chat systems
Common Industry UsageRetail, SaaS, subscription servicesTech support, e-commerce, telecom

Remote Customer Retention focuses on maintaining customer loyalty and reducing churn through relationship management, while Remote Customer Support addresses immediate technical or service issues. Both roles require strong communication skills but differ in their strategic versus reactive approaches.

What are the most commonly searched types of Customer Retention jobs in Virginia?

The most popular types of Customer Retention jobs in Virginia are:

What cities in Virginia are hiring for Remote Customer Retention jobs?

Cities in Virginia with the most Remote Customer Retention job openings:

Remote Customer Retention jobs near you

Remote Insurance Agent

Promoted2

Virginia Beach, VA • Remote

$60K - $110K/yr

Contractor

Posted 22 days ago

Job description

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling

Earn strong first-year income with full training and qualified leads provided - join a fast-growing national financial services organization with unlimited earning potential.

About the Company

We're a national financial services organization helping families achieve long-term financial freedom through life insurance and investment protection. Built on integrity, transparency, and opportunity. Recognized among top producers for major IUL carriers nationwide - empowering agents to earn more without cold calling or lead generation.

We provide all tools, comprehensive training, proven scripts, and mentorship needed to build a successful career.

Role Overview

Remote Insurance Sales Agent - meet virtually with pre-qualified leads who requested information. Educate clients, present tailored solutions, and help families secure their futures - 100% from home. 1099 independent contractor role ideal for self-motivated individuals seeking control over income and schedule.

Responsibilities
  • Conduct virtual consultations with pre-qualified clients (no cold calling)
  • Present customized insurance and financial protection solutions
  • Manage client pipeline using our CRM system
  • Follow up to ensure satisfaction and policy retention
  • Attend team meetings, mentorship sessions, and ongoing training
  • Build scalable income through leadership and overrides
Qualifications

Required

  • Valid life insurance license (or willing to obtain - licensing guidance provided)
  • Strong communication and presentation skills
  • Self-motivated, coachable, goal-oriented
  • Eligible to work in the U.S.
  • Reliable high-speed internet and video conferencing setup

Preferred

  • Prior experience in sales, customer service, or financial services
  • Background in remote or independent contracting roles
  • Leadership or team-building experience
Compensation and Benefits

First year:$60,000-$110,000+

Long-term potential:$90,000-$250,000+

1099 independent contractor - uncapped commissions, team overrides, production bonuses, renewals starting at 1.75% from day one.

Key Benefits

  • Flexible fully remote schedule
  • Free pre-qualified appointments provided weekly (avg 6-10)
  • Comprehensive training, scripts, and one-on-one mentorship
  • Leadership advancement and team-building opportunities
  • No lead costs plus No cold calling
How to Apply

Ready to take control of your career and income? Apply today to start your interview process this week and join one of the fastest-growing teams in financial services.

Compliance Statement

We are an Equal Opportunity recruiter and welcome applicants from all backgrounds without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We may use automated tools, including artificial intelligence (AI), to screen and assess candidates. These tools support and do not replace human decision-making. By applying, you consent to the collection and use of your personal information for recruitment purposes in accordance with applicable data protection laws. (US only) 1099=independent contractor, not employee. Employment may be at-will per state law. Contact us for accommodations. All applications confidential.