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Remote Customer Onboarding Jobs in Raleigh, NC (NOW HIRING)

ForgeFit

Remote Inside Sales Representative

Raleigh, NC · On-site +1

Educate potential customers on ForgeFit's product offerings and value * Build and manage a pipeline ... Comprehensive onboarding and ongoing product training * Opportunities for professional development ...

Dot Compliance

Customer Support Team Lead

Raleigh, NC · On-site +1

Manage onboarding, and training programs to support team growth and operational consistency ... Flexible PTO and remote-first work environment * Professional development and leadership training

Nexera

Entry Level Remote Insurance Sales

Raleigh, NC · Remote

$1.5K - $3.2K/wk

Year 1: Get licensed, complete onboarding, land your first sales, build the habit * Year 2: Build ... Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ...

Nexera

Entry Level Remote Insurance Sales

Chapel Hill, NC · Remote

$1.5K - $3.2K/wk

Year 1: Get licensed, complete onboarding, land your first sales, build the habit * Year 2: Build ... Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ...

Nexera

Entry Level Remote Insurance Sales

Smithfield, NC · Remote

$1.5K - $3.2K/wk

Year 1: Get licensed, complete onboarding, land your first sales, build the habit * Year 2: Build ... Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ...

Nexera

Entry Level Remote Insurance Sales

Morrisville, NC · Remote

$1.5K - $3.2K/wk

Year 1: Get licensed, complete onboarding, land your first sales, build the habit * Year 2: Build ... Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ...

Pendo

Director, Customer Growth & Lifecycle

Raleigh, NC · On-site +1

... Remote in the East Coast. What this looks like day-to-day * Customer lifecycle ownership: Build, iterate, and optimize the full digital customer journey from onboarding through expansion. You will ...

Nexera

Entry Level Remote Sales Role

Morrisville, NC · Remote

$1.5K - $5.3K/wk

Year 1: Get licensed, complete onboarding, make your first sales, build the habit * Year 2: Build ... Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ...

Nexera

Entry Level Remote Sales Role

Holly Springs, NC · Remote

$1.5K - $5.3K/wk

Year 1: Get licensed, complete onboarding, make your first sales, build the habit * Year 2: Build ... Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ...

Nexera

Entry Level Remote Sales Role

Smithfield, NC · Remote

$1.5K - $5.3K/wk

Year 1: Get licensed, complete onboarding, make your first sales, build the habit * Year 2: Build ... Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ...

Nexera

Entry Level Remote Sales Role

Raleigh, NC · Remote

$1.5K - $5.3K/wk

Year 1: Get licensed, complete onboarding, make your first sales, build the habit * Year 2: Build ... Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ...

Nexera

Entry Level Remote Sales Role

Chapel Hill, NC · Remote

$1.5K - $5.3K/wk

Year 1: Get licensed, complete onboarding, make your first sales, build the habit * Year 2: Build ... Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ...

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Showing results 21-40

All JobsCustomer Onboarding JobsRemote Customer Onboarding JobsRemote Customer Onboarding Jobs in Raleigh, NC

Remote Customer Onboarding information

See Raleigh, NC salary details

$11

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$33

How much do remote customer onboarding jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for remote customer onboarding in Raleigh, NC is $20.88, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.85 per hour, depending on experience, location, and employer.

What is a remote customer onboarding specialist?

A Remote Customer Onboarding Specialist is a professional who helps new customers transition smoothly to a company’s products or services, working entirely online or from a remote location. Their responsibilities often include guiding customers through set-up processes, providing training or resources, and addressing initial questions or concerns. By ensuring customers have a positive first experience, they help drive product adoption and long-term satisfaction. This role requires strong communication skills, technical knowledge, and the ability to work independently. Remote onboarding specialists often use video calls, emails, and chat to interact with customers.

What are some typical challenges faced in a remote customer onboarding role, and how can they be managed effectively?

A common challenge in remote customer onboarding is building rapport and ensuring clear communication without face-to-face interaction. To manage this, professionals often rely on well-structured onboarding materials, regular check-ins via video or chat, and proactive follow-ups to address questions. Additionally, coordinating with internal teams—like sales and technical support—can require extra effort to keep everyone aligned remotely. Success in this role often comes from strong organizational skills and leveraging collaboration tools to maintain transparency and responsiveness.

What are the key skills and qualifications needed to thrive as a remote customer onboarding specialist, and why are they important?

To excel as a Remote Customer Onboarding Specialist, you need strong communication skills, problem-solving abilities, and experience in customer service or account management, often supported by a relevant degree. Familiarity with CRM platforms, onboarding software, and virtual meeting tools is typically required. Outstanding organization, patience, and empathy help build rapport and guide clients through new processes smoothly. These skills ensure customer satisfaction, efficient onboarding, and long-term client retention in a remote setting.

What is the difference between Remote Customer Onboarding vs Remote Customer Support?

AspectRemote Customer OnboardingRemote Customer Support
Primary FocusGuiding new customers through product setup and initial useAssisting existing customers with troubleshooting and ongoing issues
Required SkillsCommunication, product knowledge, onboarding processesProblem-solving, technical knowledge, communication
Work EnvironmentCollaborative onboarding sessions, training platformsHelp desks, chat, email, phone support
Common CertificationsCustomer service, product-specific trainingTechnical support certifications, customer service

Remote Customer Onboarding focuses on welcoming new clients and ensuring they understand how to use a product effectively, while Remote Customer Support handles ongoing issues for existing customers. Both roles require strong communication skills, but onboarding emphasizes education and setup, whereas support centers on troubleshooting and problem resolution.

What are the most commonly searched types of Customer Onboarding jobs in Raleigh, NC?

The most popular types of Customer Onboarding jobs in Raleigh, NC are:

What are popular job titles related to Remote Customer Onboarding jobs in Raleigh, NC?

For Remote Customer Onboarding jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Customer Onboarding jobs in Raleigh, NC look for?

The top searched job categories for Remote Customer Onboarding jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Customer Onboarding jobs?

Cities near Raleigh, NC with the most Remote Customer Onboarding job openings:

Remote Customer Onboarding jobs near you
Infographic showing various Remote Customer Onboarding job openings in Raleigh, NC as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $43,433 per year, or $20.9 per hour.

Remote Inside Sales Representative

ForgeFit

Raleigh, NC • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 days ago

Job description

Job Title: Remote Inside Sales RepresentativeCompany: ForgeFit
Location: Remote (U.S. Based)Employment Type: Full-Time
About ForgeFit
ForgeFit supplies cutting-edge fitness equipment to gyms and fitness centers nationwide. We're not just another distributor, we're a trusted partner in helping fitness facilities grow stronger, perform better, and stay ahead of the competition. Every piece of equipment we sell is backed by our 100% Performance Guarantee. We're looking to hire driven, energetic sales professionals to help us expand our reach and impact.
About the Role
As a Remote Inside Sales Representative, you'll play a key role in driving ForgeFit's growth by reaching out to potential clients, responding to inbound inquiries, and guiding gym owners, fitness directors, and facility managers through the buying process. Your focus will be on identifying client needs, presenting tailored solutions, and closing deals, all from the comfort of your home office.
What You'll Do
  • Handle inbound sales inquiries and proactively reach out to warm leads
  • Conduct virtual consultations with prospects via phone, video, and email
  • Educate potential customers on ForgeFit's product offerings and value
  • Build and manage a pipeline of opportunities using CRM tools
  • Follow up consistently to nurture relationships and close sales
  • Collaborate with fulfillment and support teams to ensure a seamless client experience
  • Meet or exceed monthly sales goals and performance targets

What We're Looking For
  • 1+ years of inside sales or customer-facing experience (B2B or fitness/health-related a plus)
  • Strong communication and relationship-building skills
  • Comfortable with outbound outreach and closing sales virtually
  • Self-motivated, goal-oriented, and highly organized
  • Passion for fitness or knowledge of gym equipment is a bonus

What We Offer
  • Competitive base pay + commission (uncapped earning potential)
  • Comprehensive benefits including medical, dental, vision, 401k, and paid time off
  • 100% remote work with a collaborative and supportive team
  • Comprehensive onboarding and ongoing product training
  • Opportunities for professional development and advancement
  • A chance to represent a brand that delivers real value to its customers

Ready to help gyms get stronger with ForgeFit? Apply now and let's build something powerful together.

Apply