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Remote Customer Onboarding Jobs in Indiana (NOW HIRING)

$97K - $127K/yr

The Senior Analyst, AML is responsible for conducting detailed customer onboarding, including ... Work effectively in a fully remote environment with teams spanning multiple time-zones (our team is ...

$97K - $127K/yr

The Senior Analyst, AML is responsible for conducting detailed customer onboarding, including ... Work effectively in a fully remote environment with teams spanning multiple time-zones (our team is ...

... onboarding, ensuring smooth plan setup and seamless enrollment - Stay up to date on benefits ... CRM systems or willingness to learn (e.g., Salesforce, Ease, Gusto) -Self-motivated and able to ...

... onboarding, ensuring smooth plan setup and seamless enrollment - Stay up to date on benefits ... CRM systems or willingness to learn (e.g., Salesforce, Ease, Gusto) -Self-motivated and able to ...

... onboarding, ensuring smooth plan setup and seamless enrollment - Stay up to date on benefits ... CRM systems or willingness to learn (e.g., Salesforce, Ease, Gusto) -Self-motivated and able to ...

... onboarding, ensuring smooth plan setup and seamless enrollment - Stay up to date on benefits ... CRM systems or willingness to learn (e.g., Salesforce, Ease, Gusto) -Self-motivated and able to ...

... onboarding, ensuring smooth plan setup and seamless enrollment - Stay up to date on benefits ... CRM systems or willingness to learn (e.g., Salesforce, Ease, Gusto) -Self-motivated and able to ...

$10/hr

Onboarding is self-led and can be completed in as little as 3 days (2-3hrs total time for initial ... Committed to excellence in patient care and customer service. * Ability to troubleshoot minor ...

Utilizes Harris CRM to record activities, notes and data for pipeline management and decision ... onboarding. If that's you, tell us your story and show us how your experience reflects these ...

Showing results 21-40

Remote Customer Onboarding information

What are the key skills and qualifications needed to thrive as a remote customer onboarding specialist, and why are they important?

To excel as a Remote Customer Onboarding Specialist, you need strong communication skills, problem-solving abilities, and experience in customer service or account management, often supported by a relevant degree. Familiarity with CRM platforms, onboarding software, and virtual meeting tools is typically required. Outstanding organization, patience, and empathy help build rapport and guide clients through new processes smoothly. These skills ensure customer satisfaction, efficient onboarding, and long-term client retention in a remote setting.

What is a remote customer onboarding specialist?

A Remote Customer Onboarding Specialist is a professional who helps new customers transition smoothly to a company’s products or services, working entirely online or from a remote location. Their responsibilities often include guiding customers through set-up processes, providing training or resources, and addressing initial questions or concerns. By ensuring customers have a positive first experience, they help drive product adoption and long-term satisfaction. This role requires strong communication skills, technical knowledge, and the ability to work independently. Remote onboarding specialists often use video calls, emails, and chat to interact with customers.

What are some typical challenges faced in a remote customer onboarding role, and how can they be managed effectively?

A common challenge in remote customer onboarding is building rapport and ensuring clear communication without face-to-face interaction. To manage this, professionals often rely on well-structured onboarding materials, regular check-ins via video or chat, and proactive follow-ups to address questions. Additionally, coordinating with internal teams—like sales and technical support—can require extra effort to keep everyone aligned remotely. Success in this role often comes from strong organizational skills and leveraging collaboration tools to maintain transparency and responsiveness.

What is the difference between Remote Customer Onboarding vs Remote Customer Support?

AspectRemote Customer OnboardingRemote Customer Support
Primary FocusGuiding new customers through product setup and initial useAssisting existing customers with troubleshooting and ongoing issues
Required SkillsCommunication, product knowledge, onboarding processesProblem-solving, technical knowledge, communication
Work EnvironmentCollaborative onboarding sessions, training platformsHelp desks, chat, email, phone support
Common CertificationsCustomer service, product-specific trainingTechnical support certifications, customer service

Remote Customer Onboarding focuses on welcoming new clients and ensuring they understand how to use a product effectively, while Remote Customer Support handles ongoing issues for existing customers. Both roles require strong communication skills, but onboarding emphasizes education and setup, whereas support centers on troubleshooting and problem resolution.

What are the most commonly searched types of Customer Onboarding jobs in Indiana?

The most popular types of Customer Onboarding jobs in Indiana are:

What are popular job titles related to Remote Customer Onboarding jobs in Indiana?

For Remote Customer Onboarding jobs in Indiana, the most frequently searched job titles are:

Infographic showing various Remote Customer Onboarding job openings in Indiana as of August 2026, with employment types broken down into 69% Full Time, 17% Part Time, and 14% Contract. Highlights an 100% Remote job distribution.

Senior Analyst, AML Know Your Customer

Circle

On-site, Remote

$97K - $127K/yr

Full-time

Re-posted 13 days ago


Job description

Circle (NYSE: CRCL) is one of the world's leading internet financial platform companies, building the foundation of a more open, global economy through digital assets, payment applications, and programmable blockchain infrastructure. Circle's platform includes the world's largest regulated stablecoin network anchored by USDC, Circle Payments Network for global money movement, and Arc, an enterprise-grade blockchain designed to become the Economic OS for the internet. Enterprises, financial institutions, and developers use Circle to power trusted, internet-scale financial innovation. Learn more at circle.com.

What you'll be part of:

Circle is committed to visibility and stability in everything we do. As we grow as an organization, we're expanding into some of the world's strongest jurisdictions. Speed and efficiency are motivators for our success and our employees live by our company values: High Integrity, Future Forward, Multistakeholder, Mindful, and Driven by Excellence. We have built a flexible work environment where new ideas are encouraged and everyone is a stakeholder.

Circle is looking for a Senior Analyst, to join its Compliance Operations team and conduct complex reviews and projects in Circle's KYC team. The Senior Analyst, AML is responsible for conducting detailed customer onboarding, including enhanced due diligence, and on-going periodic reviews. You'll operate at the intersection of some of the most innovative products and customers and support Circle's efforts to ensure the safety of its platform through in-depth customer investigations and continuous monitoring of various threat vectors across the KYC landscape.

What you'll work on:

  • Reviewing higher and high risk client relationships to ensure that customer due diligence is complete and accurate and meets applicable specialized and enhanced due diligence requirements.

  • On-going monitoring of customers, including counterparty compliance calls, assessing of transactional activity, collecting and testing samples of customer files

  • Updating internal records to enrich customer KYC files.

  • Ensuring the customer's nature of business aligns with their business models and profiles.

  • Escalating and drafting executive level risk acceptance memos for customers with red flags and higher risk attributes and succinctly summarizing findings and next steps.

  • Partnering with key internal stakeholders including business teams and other control functions to monitor client relationships on an ongoing basis and ensure compliance with regulatory expectations.

  • Partnering with team leads within the region to facilitate knowledge sharing.

  • Monitoring industry trends relative to money laundering or fraud schemes including detection and reporting of suspicious activity.

  • Performing any general administration and ancillary activities as may be required and related to the above functions in accordance with the business requirements of the Company.

  • Leveraging AI tools to improve review efficiency and quality, including AI-generated risk summaries, memo drafting support, and automated alert triage to enhance decision-making and workflow throughput.

What you'll bring to Circle:

  • 4+ years of relevant experience in AML and KYC reviews for corporates

  • 2+ years in crypto, preferable in ongoing monitoring of higher and high risk customers.

  • A passion for harnessing the power of digital currency and blockchain technology and services built on top of it. Deep understanding of blockchain technology

  • An innovative and creative mind looking to suggest new solutions to old problems.

  • Proven experience working collaboratively and effectively with the ability to work with multiple stakeholders and internal teams. Appreciate direct communication.

  • Experience and comfort working in an ever changing industry and the flexibility to quickly react to changing demands. Never tired of learning

  • Detail-oriented, highly analytical and comfortable digging into data

  • Strong communication skills and presence, ability to interface with internal and external teams

  • CAMS, CFCS or CFE certification is a plus.

  • Work effectively in a fully remote environment with teams spanning multiple time-zones (our team is across the US, Europe & APAC).

  • Experience/familiarity with Slack, Apple MacOS and GSuite.

  • B.A./B.S. degree; quantitative or technical degree a plus

Circle is on a mission to create an inclusive financial future, with transparency at our core. We consider a wide variety of elements when crafting our compensation ranges and total compensation packages.

Starting pay is determined by various factors, including but not limited to: relevant experience, skill set, qualifications, and other business and organizational needs. Please note that compensation ranges may differ for candidates in other locations.

Base Pay Range: $97,500-$127,500

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, or any other protected status required by the laws in the locations where we hire. Additionally, Circle participates in the E-Verify Program in certain locations, as required by law.

Should you require accommodations or assistance in our interview process because of a disability, please reach out toaccommodations@circle.comfor support. We respect your privacy and will connect with you separately from our interview process to accommodate your needs.

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