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Remote Customer Experience Analyst Jobs in Addison, IL

Field Technician

Elk Grove Village, IL ยท Remote

$19.50 - $26.50/hr

Drive customer experience by optimizing automated customer interactions and enhancing remote customer interactions * Identify opportunities to create customer value in remote settings by leveraging ...

Fully Remote Customer Service Rep

Chicago, IL ยท Remote

$16.50 - $22.50/hr

Experience in our industry is not required as we have industry-leading training and support to ... Calling and receiving calls from clients/Customer Satisfaction Scheduling appointments with clients ...

Be Seen First

Remote Duration: 4 Months Pay rate: $34 on w2 without PTO Work authorization: USC, GC, Shift: 1 st ... Required Skills & Experience -3-5 years of relevant Revenue Cycle or A/R experience -- Required ...

New

Remote (U.S.) About World Fuel At World Fuel, we help commercial and industrial customers navigate ... This role offers the opportunity to gain hands-on experience in energy procurement, pricing ...

Conflicts Analyst

Chicago, IL ยท Remote

$65K - $75K/yr

This position reports to the Lateral Conflicts Manager and is fully remote position ... Prior experience analyzing and resolving conflicts of interest and managing confidential ...

Pricing Analyst

Melrose Park, IL ยท Remote

$72K - $97K/yr

This is a remote position based in IL. SUMMARY: The Pricing Analyst is responsible for supporting ... enhancing customer experience * Support onboarding of new team members * Enter changes to ...

The ideal candidate will have experience analyzing complex workflows, writing business and ... This is a remote role that reports to the Senior Product Manager. What You'll Do Requirements ...

eBilling Analyst - Remote

Warrenville, IL ยท On-site +1

$18.99 - $26.59/hr

Must have a high level of customer service, professionalism, and interpersonal skills. The role ... Commensurate experience may be considered in lieu of education, based upon candidate's overall ...

eBilling Analyst - Remote

Warrenville, IL ยท Remote

$18.99 - $26.59/hr

Must have a high level of customer service, professionalism, and interpersonal skills. The role ... Commensurate experience may be considered in lieu of education, based upon candidate's overall ...

eBilling Analyst - Remote

Warrenville, IL ยท Remote

$18.99 - $26.59/hr

Must have a high level of customer service, professionalism, and interpersonal skills. The role ... Commensurate experience may be considered in lieu of education, based upon candidate's overall ...

eBilling Analyst - Remote

Warrenville, IL ยท Remote

$18.99 - $26.59/hr

Must have a high level of customer service, professionalism, and interpersonal skills. The role ... Commensurate experience may be considered in lieu of education, based upon candidate's overall ...

The result: an end-to-end customer experience that personifies the quality and integrity of the ... This position is preferred to be based in Chicago, IL, but remote candidates are also welcome to ...

Client Support Specialist (Remote)

Chicago, IL ยท Remote

$18.50 - $25/hr

... growing remote team. In this role, you will assist clients by providing exceptional support ... Previous experience in customer service, client support, administrative support, or related fields ...

We are looking for a remote, initially part-time financial planning analyst who can create budgets ... Experience in a marketing agency environment will make you a rockstar. * You are true self-starter ...

Showing results 41-60

Remote Customer Experience Analyst information

See Addison, IL salary details

$18

$40

$67

How much do remote customer experience analyst jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote customer experience analyst in Addison, IL is $40.59, according to ZipRecruiter salary data. Most workers in this role earn between $32.50 and $46.01 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote customer experience analyst?

To thrive as a Remote Customer Experience Analyst, you need strong analytical abilities, customer service experience, and a background in data analysis or business, often supported by a relevant degree. Familiarity with customer relationship management (CRM) platforms, data visualization tools, and experience with analytics software like Excel or Tableau are typically beneficial. Excellent communication, problem-solving, and self-motivation are key soft skills for remote collaboration and delivering insights. These skills and qualities are crucial for gathering actionable data, enhancing customer satisfaction, and supporting ongoing improvement in a distributed work environment.

What are some typical daily tasks for a remote customer experience analyst?

Remote Customer Experience Analysts typically spend their day gathering and interpreting customer feedback, analyzing data to identify trends, and generating reports to share findings with cross-functional teams. They may also participate in virtual meetings to discuss customer pain points and recommend strategies to improve satisfaction. The role often involves close collaboration with product, marketing, and support teams to ensure the company's service and product offerings align with customer needs. Regular communication and proactive problem-solving are key components of a typical workday, making this a dynamic and impactful position.

What is a remote customer experience analyst?

A Remote Customer Experience Analyst is responsible for analyzing customer interactions, feedback, and data to improve overall customer satisfaction. They work remotely to identify pain points, enhance user experiences, and provide actionable insights to support business goals. This role often involves reviewing customer feedback, monitoring service trends, and collaborating with teams to optimize processes. Strong analytical skills, communication abilities, and a customer-focused mindset are essential for success in this position.

What are popular job titles related to Remote Customer Experience Analyst jobs in Addison, IL? For Remote Customer Experience Analyst jobs in Addison, IL, the most frequently searched job titles are:
What job categories do people searching Remote Customer Experience Analyst jobs in Addison, IL look for? The top searched job categories for Remote Customer Experience Analyst jobs in Addison, IL are:
What cities near Addison, IL are hiring for Remote Customer Experience Analyst jobs? Cities near Addison, IL with the most Remote Customer Experience Analyst job openings:

Field Technician

Henkel AG & Co. KGaA

Elk Grove Village, IL โ€ข Remote

$19.50 - $26.50/hr

Other

Re-posted 24 days ago


Job description

About this Position At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 47.000 pioneers around the globe. Our teams at Henkel Adhesive Technologies help to transform entire industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings. With our trusted brands, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills. Grow within our future-led businesses, all to leave your mark for more sustainable growth.
This position is with our Adhesive Technologies business unit - where we empower our people to transform industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings
Dare to learn new skills, advance inyour career and make an impact at Henkel.ย 
What youll do
  • Responsible for product recommendations, customized products applications, new product demonstrations and troubleshooting for customers
  • Consult customers on solutions generating value for their use cases
  • Perform technical visits (meetings, audits, demonstrations, troubleshooting, etc.) for customers with documentation in the CRM tool and the LIM system
  • Work with application equipment to provide solutions to enhance customer adhesive related processes
  • Leverage customer feedback to drive optimization in customer service and identify new business opportunities for sales colleagues
  • Reports quality issues / customers' claims to relevant parts of the organization (incl. CCMS/CAPRIS)
  • Drive customer experience by optimizing automated customer interactions and enhancing remote customer interactions
  • Identify opportunities to create customer value in remote settings by leveraging remote interaction tools (e.g. AR, VR)
  • May supervise the laboratory work (incl. prioritization) for samples coming from customers, and report technical results to customers
  • Responsible for products application / technical training and coaching of field sales forces and customers
  • Responsible for directly communicating with sales, marketing, PD, Innovation, members of TCS field team or project team membersPromote internally SBU innovations and best learnings cross accounts