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Remote Customer Service Representative Sykes Jobs in Addison, IL

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Fully Remote Customer Service Rep

Chicago, IL · Remote

$16.50 - $22.50/hr

Calling and receiving calls from clients/Customer Satisfaction Scheduling appointments with clients who request our benefits, or who they referred Advising, presenting and explaining products ...

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ForgeFit

Remote Customer Service Specialist

Chicago, IL · On-site +1

$17.50 - $23.25/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

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Remote Customer Service Representative Sykes information

See Addison, IL salary details

$9

$18

$26

How much do remote customer service representative sykes jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for remote customer service representative sykes in Addison, IL is $18.83, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $20.96 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Service Representative Sykes vs Remote Customer Support Specialist?

AspectRemote Customer Service Representative SykesRemote Customer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; technical knowledge often preferred
Work EnvironmentHome-based call center settingHome-based or online support environment
Employer & IndustryMajor call centers, telecom, retailTech companies, e-commerce, service providers
Job FocusHandling customer inquiries, complaints, order processingProviding technical support, troubleshooting, product assistance

While both roles involve remote customer interactions, the Remote Customer Service Representative Sykes primarily handles general inquiries and order processing, whereas the Remote Customer Support Specialist focuses on technical support and troubleshooting. The credentials and work environment are similar, but the support specialist often requires technical knowledge, making it more specialized.

What are popular job titles related to Remote Customer Service Representative Sykes jobs in Addison, IL? For Remote Customer Service Representative Sykes jobs in Addison, IL, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Representative Sykes jobs in Addison, IL look for? The top searched job categories for Remote Customer Service Representative Sykes jobs in Addison, IL are:
What cities near Addison, IL are hiring for Remote Customer Service Representative Sykes jobs? Cities near Addison, IL with the most Remote Customer Service Representative Sykes job openings:
Remote Customer Service Representative Sykes jobs near you
Infographic showing various Remote Customer Service Representative Sykes job openings in Addison, IL as of July 2026, with employment types broken down into 87% Full Time, 8% Part Time, and 5% Contract. Highlights an 100% Remote job distribution, with an average salary of $39,171 per year, or $18.8 per hour.

Remote Customer Service Representative

Annuity Health

Westmont, IL • Remote

$16 - $23/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago

Annuity Health rating

6.4

Company rating: 6.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

342nd of 488 rated business services

Job description

Description

The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical billson behalf of our clients. This involves working in a fast-paced call center environment to establish contact with customers to negotiate payment and/or set up payment arrangements to collect account receivables.


To perform successfully in a virtual environment, the remote Customer Service Representative must be comfortable

with technology and can easily understand and learn the technical requirements of the position.


Duties/Responsibilities

  • Provide exceptional patient service in the name of the client
  • Contact patients via telephone to collect payment on medical bills
  • Communicates accurate information to patients in a clear, concise and professional manner
  • Review patient accounts and documents patients' interaction and feedback
  • Negotiates appropriate and reasonable payments with customers
  • Sets up patient payments via check, electronic transfer or credit card
  • Responsible for understanding and complying with all policies and procedures
  • Meets or exceeds established goals
  • Works closely with team leads, management and client to resolve disputes and ensure patient satisfaction
  • All other duties as assigned by management


Required Skills/Knowledge

  • Customer/Client Focus
  • Communication Proficiency
  • Confidentiality/Integrity
  • Teamwork Orientation
  • Basic computer skills necessary


Education/Experience

  • Customer service experience preferred
  • Prior medical billing or healthcare revenue cycle experience strongly preferred
  • High school diploma or General Education Development (GED) Certificate required
  • One to two years of college preferred

Benefits

Annuity Health offers its employees excellent benefits including: Health, Dental, Vision, HSA and FSA Accounts, Voluntary Insurance, Paid Holidays, PTO, and 401(k).

What Annuity Health employees say

Pay

Hours and flexibility

Workplace

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