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Customer Service Representative Sykes Jobs (NOW HIRING)

Customer Care Expertise LLC

Customer Service Representative

$16.50 - $22.25/hr

Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing problems ...

Domino's

Customer Service Representative (CSR)

Middlebury, VT · On-site

$16.75 - $22.75/hr

Customer Service Representative (CSR)Customer Service Representative:The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR)Customer Service Representative:The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Ayer, MA · On-site

$18 - $24.25/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Chichester, NH · On-site

$14.75 - $20/hr

Customer Service Representative (CSR) Customer Service Representative: 114 Dover Road, Chichester NH 03258 The Customer Service Representative will WOW the customer by making sure they have a ...

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Customer Service Representative Sykes information

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How much do customer service representative sykes jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for customer service representative sykes in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a customer service representative at Sykes?

Customer Service Representatives at Sykes are frontline professionals who assist customers by answering questions, resolving issues, and providing support via phone, email, or chat. They represent client companies from various industries and are trained to handle inquiries efficiently while maintaining a positive customer experience. Sykes, now part of Sitel Group, offers both remote and on-site positions, providing representatives with scripts, tools, and guidelines to address customer needs and ensure satisfaction.

What are the key skills and qualifications needed to thrive as a customer service representative at Sykes?

To thrive as a Customer Service Representative at Sykes, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic computer skills is essential. Patience, active listening, and a positive attitude help you stand out in handling diverse customer interactions. These skills are crucial for resolving issues efficiently, ensuring customer satisfaction, and contributing to a positive company reputation.

What are some common challenges customer service representatives at Sykes face, and how are they supported in overcoming them?

Customer Service Representatives at Sykes often encounter challenges such as handling high call volumes, addressing diverse customer concerns, and adapting to rapidly changing procedures or products. To help overcome these challenges, Sykes provides comprehensive training, ongoing coaching, and access to knowledge bases or support tools. Team leads and supervisors are available to offer guidance, and there is a strong emphasis on collaboration, so representatives can share best practices and learn from each other. This supportive environment helps employees develop problem-solving skills and confidently address customer needs.

What is the difference between Customer Service Representative Sykes vs Customer Support Specialist?

AspectCustomer Service Representative SykesCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma; additional certifications optional
Work EnvironmentCall centers, remote or on-siteCall centers, technical support, or remote
Employer & Industry UsageMajorly in telecommunications, tech, and retailTech companies, software firms, and service providers

Customer Service Representative Sykes and Customer Support Specialist roles both involve assisting customers via phone or chat. While they share similar credentials and work environments, Customer Support Specialists often handle more technical or product-specific issues. Sykes representatives focus on general customer inquiries, whereas Support Specialists may require specialized knowledge. Both roles are vital in customer satisfaction and are commonly searched for in the customer service industry.

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Customer Service Representative Sykes jobs near you
Infographic showing various Customer Service Representative Sykes job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Denver, CO

Customer Service Representative at Charlie
See more jobs at Customer Service Representative at Charlieexternal

$16.50 - $22.50/hr

Full-time

Re-posted 24 days ago

Job description

Customer Service Responsibilities include: Creating detailed business plans to facilitate the attainment of goals and quotas Managing the entire sales cycle from finding a client to securing a deal Unearthing new sales opportunities through networking and turn them into long term partnerships Job brief We are looking for a competent Account Executive to find business opportunities and manage customer relationships. You'll be directly responsible for the preservation and expansion of our customer base. The ideal candidate will have talent in sales and experience in customer service.

We expect you to be a reliable professional able to achieve balance between customer orientation and a results-driven approach. The goal is to find opportunities and turn them in long-term profitable relationships based on trust and mutual satisfaction. Responsibilities Create detailed business plans to facilitate the attainment of goals and quotas Manage the entire sales cycle from finding a client to securing a deal Unearth new sales opportunities through networking and turn them into long term partnerships Present products to prospective clients Provide professional after-sales support to enhance the customers' dedication Remain in frequent contact with the clients in your responsibility to understand their needs Respond to complaints and resolve issues aiming to customer contentment and the preservation of the company's reputation Negotiate agreements and keep records of sales and data equirements Proven experience as an Account Executive, or in other sales/customer service role Knowledge of market research, sales and negotiating principles Outstanding knowledge of MS Office; knowledge of CRM software (eg.

Salesforce) is a plus Excellent communication/presentation skills and ability to build relationships Organizational and time-management skills A business acumen Enthusiastic and passionate BSc or BA in business administration, sales or marketing

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