ZipRecruiter

Log In

2

Remote Customer Experience Analyst Jobs in Aurora, IL

Globe Life

Be Seen First

Remote Customer Support

Chicago, IL · Remote

$60K - $80K/yr

Job Overview We are seeking a dedicated and enthusiastic Remote Customer Support to join our team ... Prior sales or any client-facing experience preferred * Great communication skills and a genuine ...

Career Renew

Customer Experience - Fintech

Chicago, IL · Remote

$100K - $150K/yr

... this is a fully remote role for US-based candidates. Salary range: 100-150K USD yearly plus ... Utilize data and learn SQL to analyze trends and contribute to technical projects, such as making ...

ForgeFit

Remote Customer Service Specialist

Chicago, IL · On-site +1

$17.50 - $23.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Competitive hourly pay based on experience * Comprehensive benefits including health, dental ...

Factal

Customer Success Manager (Remote)

Chicago, IL · Remote

$65K - $85K/yr

Powered by a hybrid of advanced AI and experienced journalists, Factal detects and verifies ... Factal is seeking a full-time remote Customer Success Manager in the US to focus on customer ...

Globe Life Insurance

Be Seen First

Entry Level Customer Sales Representative - Remote

Joliet, IL · Remote

$60K - $80K/yr

No previous sales or insurance experience is required. Whether you are starting fresh, changing ... customer service, retail, hospitality, sales, or remote work can be helpful, but is not required.

Globe Life Insurance

Be Seen First

Entry Level Customer Sales Representative - Remote

Aurora, IL · Remote

$60K - $80K/yr

No previous sales or insurance experience is required. Whether you are starting fresh, changing ... customer service, retail, hospitality, sales, or remote work can be helpful, but is not required.

Globe Life Insurance

Be Seen First

Entry Level Customer Sales Representative - Remote

Joliet, IL · Remote

$60K - $80K/yr

No previous sales or insurance experience is required. Whether you are starting fresh, changing ... customer service, retail, hospitality, sales, or remote work can be helpful, but is not required.

Globe Life Insurance

Be Seen First

Entry Level Customer Sales Representative - Remote

Aurora, IL · Remote

$60K - $80K/yr

No previous sales or insurance experience is required. Whether you are starting fresh, changing ... customer service, retail, hospitality, sales, or remote work can be helpful, but is not required.

NTT DATA

Customer Care Associate

Chicago, IL · Remote

$19/hr

Basic Qualifications: * 1 year experience (WAH) remote customer service (Call Center environment ... Strong ability to analyze, process, and validate transactions based on established rules and ...

Globe Life Insurance

Be Seen First

Entry Level Customer Sales Representative - Remote

Aurora, IL · Remote

$60K - $80K/yr

No previous sales or insurance experience is required. Whether you are starting fresh, changing ... customer service, retail, hospitality, sales, or remote work can be helpful, but is not required.

Globe Life Insurance

Be Seen First

Entry Level Customer Sales Representative - Remote

Joliet, IL · Remote

$60K - $80K/yr

No previous sales or insurance experience is required. Whether you are starting fresh, changing ... customer service, retail, hospitality, sales, or remote work can be helpful, but is not required.

next page

Showing results 1-20

People also search for

All JobsRemote Customer Experience Analyst JobsRemote Customer Experience Analyst Jobs in Aurora, IL

Remote Customer Experience Analyst information

See Aurora, IL salary details

$18

$40

$67

How much do remote customer experience analyst jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote customer experience analyst in Aurora, IL is $40.17, according to ZipRecruiter salary data. Most workers in this role earn between $32.16 and $45.53 per hour, depending on experience, location, and employer.

What is a Remote Customer Experience Analyst job?

A Remote Customer Experience Analyst is responsible for analyzing customer interactions, feedback, and data to improve overall customer satisfaction. They work remotely to identify pain points, enhance user experiences, and provide actionable insights to support business goals. This role often involves reviewing customer feedback, monitoring service trends, and collaborating with teams to optimize processes. Strong analytical skills, communication abilities, and a customer-focused mindset are essential for success in this position.

What are the key skills and qualifications needed to thrive in the Remote Customer Experience Analyst position, and why are they important?

To thrive as a Remote Customer Experience Analyst, you need strong analytical abilities, customer service experience, and a background in data analysis or business, often supported by a relevant degree. Familiarity with customer relationship management (CRM) platforms, data visualization tools, and experience with analytics software like Excel or Tableau are typically beneficial. Excellent communication, problem-solving, and self-motivation are key soft skills for remote collaboration and delivering insights. These skills and qualities are crucial for gathering actionable data, enhancing customer satisfaction, and supporting ongoing improvement in a distributed work environment.

What are some typical daily tasks for a Remote Customer Experience Analyst?

Remote Customer Experience Analysts typically spend their day gathering and interpreting customer feedback, analyzing data to identify trends, and generating reports to share findings with cross-functional teams. They may also participate in virtual meetings to discuss customer pain points and recommend strategies to improve satisfaction. The role often involves close collaboration with product, marketing, and support teams to ensure the company's service and product offerings align with customer needs. Regular communication and proactive problem-solving are key components of a typical workday, making this a dynamic and impactful position.
More about Remote Customer Experience Analyst jobs
What are the most commonly searched types of Customer Experience Analyst jobs in Aurora, IL? The most popular types of Customer Experience Analyst jobs in Aurora, IL are:
What are popular job titles related to Remote Customer Experience Analyst jobs in Aurora, IL? For Remote Customer Experience Analyst jobs in Aurora, IL, the most frequently searched job titles are:
What job categories do people searching Remote Customer Experience Analyst jobs in Aurora, IL look for? The top searched job categories for Remote Customer Experience Analyst jobs in Aurora, IL are:
What cities near Aurora, IL are hiring for Remote Customer Experience Analyst jobs? Cities near Aurora, IL with the most Remote Customer Experience Analyst job openings:
Remote Customer Experience Analyst jobs near you

Remote Customer Support Associate

Essence Journey

Chicago, IL • Remote

$18 - $24.75/hr

Other

Posted 25 days ago

Job description

Remote Customer Support Associate

We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team. This role is ideal for a detail-oriented professional who thrives in a remote environment, excels in communication, and enjoys providing exceptional client experiences.

Key Responsibilities:

  • Provide timely, professional support to clients via email, chat, and phone
  • Assist with scheduling, follow-ups, and general administrative tasks
  • Maintain accurate records and document client interactions
  • Collaborate with internal teams to resolve issues and improve overall client satisfaction
  • Identify opportunities to enhance processes and improve the client experience

Qualifications:

  • Strong written and verbal communication skills
  • Excellent organizational and multitasking abilities
  • Comfortable using digital tools, email, and chat platforms for remote work
  • Ability to work independently while managing priorities effectively
  • Previous experience in customer service, administration, or support is a plus but not required

Benefits:

  • Flexible remote work schedule
  • Professional development opportunities and access to training programs
  • Collaborative and supportive team culture
  • Access to company resources and tools to ensure success
  • Exclusive employee perks

Equal Opportunity Statement

We are an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering an inclusive and respectful workplace for everyone.

Apply