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Remote Customer Service Pottery Barn Jobs in Aurora, IL

ForgeFit

Remote Customer Service Specialist

Chicago, IL · On-site +1

$17.50 - $23.25/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

HMG Careers

Remote Customer Service and Sales

Joliet, IL · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Customer Service and Sales

Joliet, IL · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Customer Service and Sales

Elgin, IL · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Customer Service and Sales

Aurora, IL · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Globe Life

Be Seen First

Remote Customer Support

Chicago, IL · Remote

$60K - $80K/yr

Job Overview We are seeking a dedicated and enthusiastic Remote Customer Support to join our team ... Provide exceptional customer service to build and maintain long-term client relationships. What ...

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Remote Customer Service Pottery Barn information

See Aurora, IL salary details

$9

$13

$18

How much do remote customer service pottery barn jobs pay per hour?

As of May 27, 2026, the average hourly pay for remote customer service pottery barn in Aurora, IL is $13.62, according to ZipRecruiter salary data. Most workers in this role earn between $11.92 and $14.28 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Customer Service Representative at Pottery Barn, and why are they important?

To thrive as a Remote Customer Service Representative at Pottery Barn, you need excellent communication skills, problem-solving abilities, and prior customer service experience, often with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online chat platforms, and order management systems is typically required. Patience, active listening, and a positive attitude are standout soft skills for handling diverse customer inquiries remotely. These skills ensure efficient issue resolution, high customer satisfaction, and contribute to the company's reputation for quality service.

What are some common challenges faced by Remote Customer Service representatives at Pottery Barn, and how can they be effectively managed?

Remote Customer Service representatives at Pottery Barn often face challenges such as managing high volumes of customer inquiries, troubleshooting order issues without in-person resources, and maintaining clear communication across virtual teams. To manage these challenges effectively, it's important to develop strong organizational skills, become proficient in the company's digital tools, and proactively seek support from team leads or colleagues when needed. Regular participation in virtual training sessions and team meetings can also help keep you informed about updates and best practices, ensuring consistent and high-quality customer service.

What does a Remote Customer Service Representative do at Pottery Barn?

A Remote Customer Service Representative at Pottery Barn assists customers with their inquiries, orders, returns, and product information via phone, email, or chat from a home office. They provide support on a range of issues, including tracking shipments, processing refunds, and resolving product or delivery concerns. Representatives are trained to provide excellent service, uphold the brand’s standards, and ensure customer satisfaction, all while working remotely. This role often requires strong communication skills, problem-solving abilities, and familiarity with Pottery Barn’s products and policies.

What is the difference between Remote Customer Service Pottery Barn vs Remote Customer Service Williams Sonoma?

AspectRemote Customer Service Pottery BarnRemote Customer Service Williams Sonoma
CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, customer service experience
Work EnvironmentHome-based, retail customer supportHome-based, retail customer support
Employer & IndustryPottery Barn, home furnishings retailWilliams Sonoma, kitchenware and home goods retail

Both roles involve remote customer service with similar credentials and work environments. The main difference lies in the product focus: Pottery Barn specializes in home furnishings, while Williams Sonoma focuses on kitchenware and gourmet products. Candidates should consider their product knowledge and interest when choosing between these roles.

What are popular job titles related to Remote Customer Service Pottery Barn jobs in Aurora, IL? For Remote Customer Service Pottery Barn jobs in Aurora, IL, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Pottery Barn jobs in Aurora, IL look for? The top searched job categories for Remote Customer Service Pottery Barn jobs in Aurora, IL are:
What cities near Aurora, IL are hiring for Remote Customer Service Pottery Barn jobs? Cities near Aurora, IL with the most Remote Customer Service Pottery Barn job openings:
Remote Customer Service Pottery Barn jobs near you
Infographic showing various Remote Customer Service Pottery Barn job openings in Aurora, IL as of May 2026, with employment types broken down into 2% Internship, 67% Full Time, 25% Part Time, 2% Temporary, and 4% Contract. Highlights an 68% In-person, 2% Hybrid, and 30% Remote job distribution, with an average salary of $28,325 per year, or $13.6 per hour.
Remote Customer Service Representative

Remote Customer Service Representative

Annuity Health

Westmont, IL • On-site, Remote

$16 - $23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Annuity Health rating

6.4

Company rating: 6.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

289th of 422 rated business services

Job description

The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical billson behalf of our clients. This involves working in a fast-paced call center environment to establish contact with customers to negotiate payment and/or set up payment arrangements to collect account receivables.
To perform successfully in a virtual environment, the remote Customer Service Representative must be comfortable
with technology and can easily understand and learn the technical requirements of the position.
Duties/Responsibilities
  • Provide exceptional patient service in the name of the client
  • Contact patients via telephone to collect payment on medical bills
  • Communicates accurate information to patients in a clear, concise and professional manner
  • Review patient accounts and documents patients' interaction and feedback
  • Negotiates appropriate and reasonable payments with customers
  • Sets up patient payments via check, electronic transfer or credit card
  • Responsible for understanding and complying with all policies and procedures
  • Meets or exceeds established goals
  • Works closely with team leads, management and client to resolve disputes and ensure patient satisfaction
  • All other duties as assigned by management

Required Skills/Knowledge
  • Customer/Client Focus
  • Communication Proficiency
  • Confidentiality/Integrity
  • Teamwork Orientation
  • Basic computer skills necessary

Education/Experience
  • Customer service experience preferred
  • Prior medical billing or healthcare revenue cycle experience strongly preferred
  • High school diploma or General Education Development (GED) Certificate required
  • One to two years of college preferred

Benefits
Annuity Health offers its employees excellent benefits including: Health, Dental, Vision, HSA and FSA Accounts, Voluntary Insurance, Paid Holidays, PTO, and 401(k).
Salary Description
Pay Scale - $16.00 to $23.00

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