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Remote Customer Care Jobs in Bothell, WA (NOW HIRING)

Pearl Health

Customer Success Manager

Seattle, WA · On-site +1

Who We Are Pearl Health is dedicated to empowering primary care providers, health systems, and ... This is a remote role but must be based in the Pacific Time Zone (PST / Pacific Standard Time) to ...

Getaway

Customer Representative

Medina, WA · Remote

$30K - $50K/yr

Position Description As a Customer Representative, you will play a key role in supporting clients ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

Canals

Customer Success Manager

Seattle, WA · Remote

We care deeply about building great products, hiring exceptional people, and creating an ... We're remote-first, flexible, and distributed across North and South America, bringing together ...

UnitedHealth Group

Patient Care Coordinator

Everett, WA · Remote

$19.25 - $25.50/hr

... WA 98201 (remote after onsite orientation) If you live hear Everett, WA, you'll enjoy the ... Greet customers into the practice and provide instruction and/or direction as necessary on the ...

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Showing results 21-40

All JobsCustomer Care JobsRemote Customer Care JobsRemote Customer Care Jobs in Bothell, WA

Remote Customer Care information

See Bothell, WA salary details

$11

$21

$30

How much do remote customer care jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for remote customer care in Bothell, WA is $21.01, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $23.37 per hour, depending on experience, location, and employer.

What is a remote customer care?

A Remote Customer Care job involves assisting customers with their inquiries, concerns, or problems via phone, email, chat, or other digital channels, all while working from a location outside of a traditional office—usually from home. Professionals in this role help resolve issues, provide product or service information, handle complaints, and ensure customer satisfaction. Remote Customer Care representatives need strong communication skills, empathy, and the ability to troubleshoot issues independently. This position often requires familiarity with customer support software and the ability to manage multiple tasks in a virtual environment.

What are the key skills and qualifications needed to thrive as a remote customer care professional?

To thrive as a Remote Customer Care professional, you need strong communication skills, problem-solving abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and ticketing platforms is typically required. Exceptional patience, active listening, and self-motivation help individuals stand out in this remote role. These skills and qualities are crucial for delivering effective support, maintaining customer satisfaction, and efficiently resolving issues without in-person supervision.

How do remote customer care representatives typically collaborate with their team and supervisors?

Remote customer care representatives usually collaborate with their team and supervisors through digital communication tools such as chat platforms, video calls, and project management software. Regular virtual team meetings help keep everyone aligned on goals, share updates, and address challenges. Supervisors often provide guidance, feedback, and support via scheduled check-ins or one-on-one meetings. This structure fosters a supportive environment where remote staff can easily reach out for assistance and stay connected with colleagues, even while working from different locations.

What is the difference between Remote Customer Care vs Remote Customer Support?

AspectRemote Customer CareRemote Customer Support
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; technical knowledge often preferred
Work EnvironmentHome office, call centers, online chat platformsHome office, help desks, online chat, email support
Industry UsageRetail, hospitality, service industriesTechnology, software, telecom
Common Search IntentCustomer care roles, client relationship managementTechnical support, troubleshooting, product assistance

Remote Customer Care and Remote Customer Support roles often overlap but differ mainly in focus. Customer Care emphasizes building relationships and ensuring customer satisfaction, while Customer Support typically involves technical troubleshooting and problem resolution. Both roles require strong communication skills and are commonly found in various industries, often working remotely from home offices.

What are the most commonly searched types of Customer Care jobs in Bothell, WA?

The most popular types of Customer Care jobs in Bothell, WA are:

What are popular job titles related to Remote Customer Care jobs in Bothell, WA?

For Remote Customer Care jobs in Bothell, WA, the most frequently searched job titles are:

What job categories do people searching Remote Customer Care jobs in Bothell, WA look for?

The top searched job categories for Remote Customer Care jobs in Bothell, WA are:

What cities near Bothell, WA are hiring for Remote Customer Care jobs?

Cities near Bothell, WA with the most Remote Customer Care job openings:

Remote Customer Care jobs near you
Infographic showing various Remote Customer Care job openings in Bothell, WA as of August 2026, with employment types broken down into 75% Full Time, 22% Part Time, and 3% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $43,707 per year, or $21 per hour.

Entry Level Leadership Management (Remote)

American Income Life

Bellevue, WA • Remote

$16.50 - $22.25/hr

Full-time

Posted 3 days ago

New

American Income Life Insurance rating

8.5

Company rating: 8.5 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

107th of 311 rated insurance

Job description

Remote Benefits & Client Support Representative (Entry-Level)
Location: Remote (U.S.)
Schedule: Full-Time | Flexible Hours

About the Opportunity

We're growing our remote team and seeking motivated individuals who enjoy helping others and are looking for long-term career growth. In this role, you'll connect with clients virtually, educate them on available benefits, and provide ongoing support. No previous experience is necessary—we offer comprehensive training, mentorship, and opportunities to advance into leadership positions.

Ideal Candidate

  • Excellent communication and interpersonal skills
  • Self-motivated with a willingness to learn
  • Positive, professional attitude
  • Comfortable working independently in a remote environment
  • Interested in developing leadership skills and growing within the company

Why Join Our Team?

  • No experience required—we train the right people
  • Opportunities for rapid career growth
  • Supportive team culture with ongoing mentorship
  • Meaningful work helping individuals and families understand their benefit options

Apply Today

If you're looking for a flexible remote opportunity with room to grow, we'd love to hear from you. Submit your application today or reach out to learn more and schedule a brief introductory interview.

Requirements

  • Meet with clients virtually to discuss available benefit options
  • Assist families in understanding and enrolling in eligible programs
  • Deliver exceptional customer service and build lasting client relationships
  • Coordinate appointments and maintain accurate client records
  • Follow a proven system with guidance from experienced mentors

Benefits

  • 100% remote work with a flexible schedule
  • Continuous mentorship
  • Weekly coaching, team meetings, and professional development
  • Career advancement opportunities based on performance
  • Recognition programs and performance-based bonuses

What American Income Life Insurance employees say

Pay

Benefits

Hours and flexibility

Workplace

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