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Remote Credit Counselor information

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$19

$25

$36

How much do remote credit counselor jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for remote credit counselor in the United States is $25.32, according to ZipRecruiter salary data. Most workers in this role earn between $22.36 and $26.44 per hour, depending on experience, location, and employer.

What is a remote credit counselor?

Remote credit counselors are financial professionals who provide advice and assistance to individuals seeking to manage their debt, improve credit scores, and develop better financial habits—all through virtual means such as phone calls, video conferencing, or online platforms. They assess clients' financial situations, create personalized debt management plans, and offer guidance on budgeting and credit usage. Working remotely allows them to help clients from various locations without the need for in-person meetings.

What skills and qualifications are needed to be a remote credit counselor?

To thrive as a Remote Credit Counselor, you need a solid understanding of consumer credit, debt management, and relevant financial regulations, typically supported by a degree in finance or a related field. Familiarity with credit counseling software, CRM systems, and certification from organizations like the NFCC or FCAA is highly valuable. Outstanding communication, empathy, and problem-solving abilities help build trust and effectively guide clients through financial challenges. These skills and qualifications are crucial for delivering accurate advice, maintaining client relationships, and ensuring regulatory compliance in a virtual environment.

What challenges do remote credit counselors face and how can they overcome them?

Remote credit counselors often face challenges such as building rapport with clients over the phone or video calls, managing sensitive financial information securely, and staying updated on changing credit regulations. To overcome these, counselors can use empathetic communication techniques, follow strict data security protocols, and participate in ongoing professional development. Strong organizational skills and regular collaboration with team members through virtual meetings also help maintain high service standards and client trust.

What is the difference between Remote Credit Counselor vs Remote Debt Specialist?

AspectRemote Credit CounselorRemote Debt Specialist
CredentialsCredit counseling certification, financial counseling backgroundDebt management or financial counseling certification
Work EnvironmentRemote, client-facing, counseling sessionsRemote, client support, debt resolution
Employer & IndustryNon-profit agencies, credit counseling firmsDebt relief companies, financial services
Search & ComparisonOften compared for financial advisory rolesCompared for debt resolution roles

Remote Credit Counselors and Remote Debt Specialists both work remotely in financial services, focusing on helping clients manage debt. While they share similar credentials and work environments, Credit Counselors primarily provide financial education and budgeting advice, whereas Debt Specialists focus on debt resolution and negotiating settlements. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

How much do certified credit counselors make?

Certified credit counselors typically earn between $40,000 and $60,000 annually, depending on experience, location, and employer. Salaries can increase with additional certifications, specialized skills, and years of service in the field.
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What are the most commonly searched types of Credit Counselor jobs?

The most popular types of Credit Counselor jobs are:

What states have the most Remote Credit Counselor jobs?

States with the most job openings for Remote Credit Counselor jobs include:

What job categories do people searching Remote Credit Counselor jobs look for?

The top searched job categories for Remote Credit Counselor jobs are:

Remote Credit Counselor jobs near you
Infographic showing various Remote Credit Counselor job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, and 16% Part Time. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $52,667 per year, or $25.3 per hour.

Remote Seasonal Benefit Counselor - ABG

Alight Solutions

Remote

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 11 days ago

Alight Solutions rating

7.8

Company rating: 7.8 out of 10

Based on 90 frontline employees who took The Breakroom Quiz

87th of 224 rated it services

Job description

Our Story

At Alight, we believe a company's success starts with its people. Alight embraces values that come directly from our people - purposeful, human, united and growth-minded - reflecting our inclusive culture and promise that our clients expect. We are passionate about connecting purpose with impact. Alight empowers clients to build a healthier and more financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, navigation, and absence management.

Our Benefits

With a comprehensive total rewards package, Alight offers programs and plans that support your mind, body, wallet, and life. Benefits include health, dental and vision coverages starting Day One. Additionally, Alight colleagues enjoy wellbeing programs, retirement plans with contribution matching, generous time off, parental leave, continuing education, and career growth opportunities - all within a thriving global organization.

Flexible Working

So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and "Top 100 Company for Remote Jobs" 6 years in a row.

Great Place to Work

Thanks to the work of every colleague, Alight has received multiple awards of recognition including "Great Place to Work" for the past 7 years and Fortune's "Best Companies to Work For." To learn more about our company culture and awards Click Here.

We invite you to join our team! Learn more at careers.alight.com.

The Benefit Counselor acts as an educator and counselor, providing expert advice to our clients' employees. It's the counselor's job to provide accurate information about core and voluntary benefits to the employee. Through the process of information sharing, the employee will make the best decision for them and their family. They will come away with a better understanding of their company's benefits and how important it is to make the right benefit decisions.
Alight Benefits Guidance, an Alight Company is committed to building and sustaining a company culture and work environment that challenges and rewards all employees of our workforce to perform at their very best. Through our policies and corporate structure, we strive to emphasize a friendly environment, dynamic relationships, open-door management, employee advancement and exemplary leadership. At Hodges-Mace, an Alight Company, the Benefit Counselor acts as an educator and counselor, providing expert advice to our clients' employees. It is the counselor's job to provide accurate information about core and voluntary benefits to the employee. Through the process of information sharing, the employee will make the best decision for them and their family. They will come away with a better understanding of their company's benefits and how important it is to make the right benefit decisions. There are several key characteristics we look for when hiring Benefit Counselors to be a part of the Hodges-Mace, an Alight company team:
Product Knowledge
Excellent Communication Skills
Basic Technical Skills
Positive Attitude
Ability to Work with Others as a Team
If you are a licensed benefit counselor that enjoys helping and informing people, please contact us and fill out a CTRAX application to get started. If you have any questions about joining Hodges-Mace as a Benefit Counselor, please contact our Enrollment Operations Team ataecounselors@alight.com

Application and Interview

By applying for a position with Alight, you understand that, should you bemadean offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.

Alight requires all virtual interviews to be conducted on video.

Application and Interview

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.

Alight requires all virtual interviews to be conducted on video. Please be aware that Alight is a camera-on culture and may require occasional travel to one of our physical office locations.

Our commitment to Inclusion

We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process.If reasonable accommodation is needed, please contact alightcareers@alight.com.

Equal Opportunity Policy Statement

Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state, or local law. In addition, we take affirmative action to employ disabled persons, disabled veterans, and other covered veterans.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request reasonable accommodations/modifications by contacting their recruiter.

Authorization to work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not, now or in the future, require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Salary Pay Range

Minimum :

61,100.00 USD

Maximum :

84,510.00 USD

Pay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate's experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit: Wellbeing and Benefits Selector Page - Alight


DISCLAIMER:


Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.

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