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Remote Counseling Receptionist Jobs (NOW HIRING)

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Remote Receptionist (PRN)

Alleman, IA · On-site +1

$15 - $19.75/hr

... outside counselors to ensure patients continuity of care by assisting with connecting and/or ... Required to have reliable internet for remote position. Download and upload speed must be at ...

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How much do remote counseling receptionist jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote counseling receptionist in the United States is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.95 per hour, depending on experience, location, and employer.

What is a remote counseling receptionist?

Remote counseling receptionists are administrative professionals who handle front-desk responsibilities for counseling practices or mental health clinics, but work from a remote location rather than in person. Their duties typically include answering calls, scheduling appointments, managing client records, and providing information to clients. They serve as the first point of contact for clients seeking mental health services, ensuring smooth communication between clients and counselors. Remote counseling receptionists use specialized software and secure communication tools to maintain confidentiality and efficiency. This role helps counseling practices offer flexible, responsive service to clients no matter where the receptionist is located.

What are the key skills and qualifications needed to thrive as a remote counseling receptionist?

To thrive as a Remote Counseling Receptionist, you need strong organizational skills, attention to detail, and experience with administrative duties, often supported by a high school diploma or equivalent. Familiarity with scheduling software, electronic health records (EHR) systems, and secure communication platforms is typically required. Exceptional interpersonal skills, discretion, and the ability to communicate empathetically with clients are crucial soft skills. These abilities ensure efficient office operations, protect client confidentiality, and create a supportive first point of contact for those seeking counseling services.

How does a remote counseling receptionist effectively manage sensitive client information while working remotely?

As a Remote Counseling Receptionist, handling sensitive client information securely is a key responsibility. You will typically use encrypted communication platforms and practice strict adherence to privacy protocols such as HIPAA compliance. Routine tasks include managing appointment schedules, processing intake forms, and directing confidential messages to counselors. It's essential to maintain a quiet, private workspace and stay updated on your employer's data security policies to protect client confidentiality. Regular training and clear communication with your team help ensure best practices are consistently followed.
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Remote Counseling Receptionist jobs near you
Infographic showing various Remote Counseling Receptionist job openings in the United States as of August 2026, with employment types broken down into 3% As Needed, 75% Full Time, 21% Part Time, and 1% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $37,057 per year, or $17.8 per hour.

Experienced Remote Therapist Receptionist

Evolve Psychiatry

Massapequa, NY • Remote

$21 - $25/hr

Full-time

Posted 29 days ago

Job description

Location: Remote

Job Type: Full-Time (Based on Availability)

Experience Required: 3–5 Years

About Us:

Evolve Psychiatry is a fast-growing outpatient mental health practice dedicated to providing exceptional psychiatric and therapy services to patients across multiple states. Our team is committed to delivering compassionate, high-quality care while maintaining a supportive and collaborative work environment. We are seeking an experienced Remote Therapist Receptionist to join our administrative team and serve as the first point of contact for our therapy patients.

Position Overview:

This is not an entry-level position. We are looking for an experienced professional who understands the fast-paced nature of a behavioral health practice and has previous experience scheduling therapy appointments, supporting therapists, and providing outstanding customer service to patients.

Qualifications:Applicants must meet one of the following requirements:

3–5 years of experience scheduling therapists in a behavioral or mental health practice; OR

3–5 years of receptionist or administrative experience in a direct mental health setting.

Responsibilities:
  • Schedule, reschedule, and confirm therapy appointments.
  • Answer incoming phone calls with professionalism and compassion.
  • Respond promptly to patient questions and concerns.
  • Coordinate therapist schedules while maximizing appointment availability.
  • Verify patient demographics and insurance information.
  • Communicate effectively with therapists and administrative staff.
  • Process cancellations and maintain accurate scheduling records.
  • Document patient communications within the electronic health record (EHR).
  • Provide exceptional customer service while maintaining HIPAA compliance.
  • Assist with additional administrative duties as assigned.
    • Required Skills:
  • Minimum 35 years of relevant experience (required). Will not be considered without it
  • Previous experience in a mental health, psychiatry, psychology, counseling, or therapy practice.
  • Ability to remain calm and professional in a fastpaced environment.
  • Experience using an Electronic Health Record (EHR) system (eClinicalWorks experience is a plus).
  • Reliable highspeed internet and a quiet, professional home office.
  • Proficient with Google Workspace.
    • Why Join Our Team?

    Work from the comfort of your home.

    Supportive and collaborative team environment.

    Opportunity to grow with a rapidly expanding mental health practice.

    Meaningful work helping patients access quality mental health care.

    To Apply: Please submit your resume along with a brief summary of your experience in mental health scheduling or administrative support. Only candidates meeting the required experience qualifications will be considered.

Apply