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Remote Costa Rica information

What is the difference between Remote Costa Rica vs Remote Customer Service Representative?

AspectRemote Costa RicaRemote Customer Service Representative
Required CredentialsHigh school diploma or equivalent; bilingual skills often preferredHigh school diploma or equivalent; excellent communication skills
Work EnvironmentHome office in Costa Rica, often with Spanish language useHome office anywhere, primarily English language communication
Industry UsageCustomer support, tech, and service sectors in Costa RicaCustomer support across various industries globally
Common Search IntentJobs in Costa Rica with remote optionsRemote customer service jobs worldwide

Remote Costa Rica roles typically involve working from Costa Rica with a focus on bilingual skills, while Remote Customer Service Representative positions are more globally oriented, often requiring strong communication skills in English. Both roles share similar credentials but differ mainly in location and language requirements.

What are the key skills and qualifications needed to thrive in a remote Costa Rica job?

To succeed in a remote role based in Costa Rica, you typically need proficiency in your specific job function, fluency in English and/or Spanish, and a reliable internet connection. Familiarity with remote collaboration tools such as Slack, Zoom, and project management systems like Asana or Trello is often required. Strong self-motivation, time management, and effective communication are crucial soft skills for remote work. These competencies ensure productivity, clear collaboration, and adaptability to remote work challenges across different time zones and cultures.

What are some common challenges faced by professionals working remotely from Costa Rica, and how can they be addressed?

Working remotely from Costa Rica can present challenges such as time zone differences with international teams, reliable internet connectivity in certain regions, and adapting to a home-office environment. To address these, it's important to establish clear communication routines, choose locations with strong internet infrastructure, and set up a dedicated workspace to maintain productivity. Many remote professionals also join local coworking spaces to foster community and networking opportunities.

What does it mean to work a remote Costa Rica job?

A 'Remote Costa Rica' job refers to a position that allows you to work from anywhere within Costa Rica rather than being tied to a physical office location. This setup is common in fields like technology, customer service, writing, and design, where employees can perform their tasks online. Remote jobs offer flexibility and can be ideal for people seeking a better work-life balance or those who wish to live in Costa Rica while working for international companies. Requirements may include reliable internet access and strong communication skills. These roles can be either for Costa Rican companies or global employers that hire workers based in Costa Rica.
What are the most commonly searched types of Costa Rica jobs in Indiana? The most popular types of Costa Rica jobs in Indiana are:
What are popular job titles related to Remote Costa Rica jobs in Indiana? For Remote Costa Rica jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Remote Costa Rica jobs in Indiana look for? The top searched job categories for Remote Costa Rica jobs in Indiana are:
What cities in Indiana are hiring for Remote Costa Rica jobs? Cities in Indiana with the most Remote Costa Rica job openings:
Remote Costa Rica jobs near you

Sales Development Representative

Smartcat

Indianapolis, IN • On-site, Remote

Full-time

Re-posted 19 days ago

Job description

About Smartcat

Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world's leading enterprises.

We're on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren't generic copilots. They're fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one.

Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale.

Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we're scaling fast and investing in people who want to shape the future of work with us.

Join us in unlocking global potential, one human and agent team at a time.

Sales Development Representative

Mission

Drive strategic outbound prospecting with a hunter mentality to expand business within Enterprise and Strategic customer accounts. As a key player in our go-to-market team, you will master and execute targeted sales plays, leveraging AI-powered tools and intent data to generate high-quality, meaningful pipeline through ABM, outbound, and multi-threading strategies.

Responsibilities

  • Proactively own and execute strategic ABM outbound prospecting campaigns targeting Enterprise and Strategic accounts.
  • Multi-thread into target accounts to build relationships across multiple stakeholders and decision-makers.
  • Maintain a high volume of quality activity, including 80+ calls per day, while achieving strong performance metrics including connect rates, meaningful conversations, email reply rates, and meeting conversion rates.
  • Book qualified meetings that convert into pipeline for Account Executives.
  • Leverage AI-powered sales tools to enhance prospecting efficiency, personalize outreach at scale, and identify high-intent signals.
  • Research and identify key personas within target accounts to develop hyper-personalized outreach strategies.
  • Utilize a multi-channel approach including cold calling, email sequences, and social selling (LinkedIn) to engage prospects.
  • Partner closely with Account Executives and Marketing to meticulously execute coordinated sales plays and outbound campaigns, ensuring tight alignment and rapid feedback.
  • Maintain meticulous records in the CRM with detailed prospect notes, activities, and account intelligence.
  • Own the pipeline generation goals for your assigned Enterprise and Strategic accounts.

Requirements

  • 3+ years of SDR/BDR experience in B2B SaaS, preferably with complex, multi-stakeholder sales cycles.
  • Proven track record of exceeding quota in an outbound prospecting role.
  • Experience executing multi-touch, multi-threaded ABM strategies.
  • A highly motivated, self-starter attitude with the ability to work autonomously, take ownership of your results, and thrive in a fast-paced startup environment.
  • Demonstrated ability or strong curiosity to leverage AI and modern sales technology (e.g., AI assistants, intent data platforms, sales engagement tools) to work smarter and more effectively.
  • Exceptional communication, negotiation, and relationship-building skills.
  • A true hunter mentality with a relentless drive to exceed targets.
  • CRM experience (HubSpot preferred).
  • SDR Task management tool experience (Outreach.io preferred).
  • Fluent English (a second language is a plus).

What We Offer

  • Competitive salary and performance-based bonuses.
  • The opportunity to be a foundational member of an AI-first sales development team.
  • Career growth opportunities in a rapidly scaling company.
  • A collaborative and innovative team culture where you can make a real impact.
  • The chance to work with cutting-edge AI translation technology that is changing the industry.
Why joining Smartcat might be your best move so far
  • A global, connected team
     We're a team of 200+ people across 30+ countries, working together through a hub-and-spoke model anchored in eight key locations: New York, London, Lisbon, Costa Rica, Serbia, Armenia, Georgia, and Spain. Most of our roles are remote-friendly, giving you the flexibility to do your best work from where you thrive. For customer-facing teams, we prioritize proximity to our customers, ensuring we stay deeply connected to their needs and deliver an exceptional experience. No matter where you're based, you'll be part of a highly collaborative, globally-distributed team that values ownership, speed, and meaningful impact.
  • Be part of an AI Native Organization
    We are highly innovative, using AI across all areas of the organization to accelerate decision-making and free people to focus on strategy and high-impact work. We embrace new ideas and encourage all Smartcaters, regardless of level or department, to manage their own AI Agents. At Smartcat you'll shape how AI transforms the workplace and play an integral role in ensuring Smartcat remains a leader in AI innovation.
  • Innovating a $100 Billion industry
    Smartcat is reshaping the $100B multilingual content industry with an AI-powered platform that makes it easy for companies to create, translate, and localize global content at scale. Our platform enables enterprise teams to move away from slow, traditional outsourcing methods, and achieve fast, high-quality results, at a fraction of the cost.
  • Join the rocketship to scale-up 10x and beyond together
     We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn't for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here.
  • Smartcat Culture Code: Where Diversity Meets High Performance
    At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and engagement. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to inclusion is steadfast, and we stand firmly against discrimination and harassment.