... remote access for all ADP supported applications or products. Support the end users, including ... We strive for every interaction to be driven by our CORE values : Insightful Expertise, Integrity ...
... remote access for all ADP supported applications or products. Support the end users, including ... We strive for every interaction to be driven by our CORE values : Insightful Expertise, Integrity ...
At Bend Bioscience, our core values shape how we work, lead, and grow-together. We're a High ... Whether you're in the lab, on the floor, or behind the scenes, your work at Bend Bioscience will ...
At Bend Bioscience, our core values shape how we work, lead, and grow-together. We're a High ... Whether you're in the lab, on the floor, or behind the scenes, your work at Bend Bioscience will ...
At Bend Bioscience, our core values shape how we work, lead, and grow-together. We're a High ... Whether you're in the lab, on the floor, or behind the scenes, your work at Bend Bioscience will ...
At Bend Bioscience, our core values shape how we work, lead, and grow-together. We're a High ... Whether you're in the lab, on the floor, or behind the scenes, your work at Bend Bioscience will ...
At Bend Bioscience, our core values shape how we work, lead, and grow-together. We're a High ... Whether you're in the lab, on the floor, or behind the scenes, your work at Bend Bioscience will ...
At Bend Bioscience, our core values shape how we work, lead, and grow-together. We're a High ... Whether you're in the lab, on the floor, or behind the scenes, your work at Bend Bioscience will ...
Design Internship (AI & Experimental Design)
Boca Raton, FL · On-site +1
$14 - $18.50/hr
It is part creative execution and part innovation lab. Key Responsibilities Product & UX Design ... Hybrid (Boca Raton HQ preferred Tues. - Thurs.) or remote * Time Commitment:15-25 hours per week
Design Internship (AI & Experimental Design)
Boca Raton, FL · On-site +1
$14 - $18.50/hr
It is part creative execution and part innovation lab. Key Responsibilities Product & UX Design ... Hybrid (Boca Raton HQ preferred Tues. - Thurs.) or remote * Time Commitment:15-25 hours per week
Senior Account Manager
Clearwater, FL · On-site +1
At Bend Bioscience, our core values shape how we work, lead, and grow-together. We're a High ... Whether you're in the lab, on the floor, or supporting our clients, your work at Bend Bioscience ...
Senior Account Manager
Clearwater, FL · On-site +1
At Bend Bioscience, our core values shape how we work, lead, and grow-together. We're a High ... Whether you're in the lab, on the floor, or supporting our clients, your work at Bend Bioscience ...
Remote Core Lab information
What are the key skills and qualifications needed to thrive as a Remote Core Lab technologist, and why are they important?
How does working in a Remote Core Lab differ from an on-site laboratory, and what challenges should I expect?
What is a Remote Core Lab?
What is the difference between Remote Core Lab vs Remote Laboratory Technician?
| Aspect | Remote Core Lab | Remote Laboratory Technician |
|---|---|---|
| Certifications | Typically requires certification in laboratory sciences or related fields | Often requires certification or licensure depending on the specialty |
| Work Environment | Primarily data analysis, report generation, and remote coordination | Sample processing, testing, and data recording, often with remote access |
| Industry Usage | Used in clinical, research, and industrial labs for core sample analysis | Common in healthcare, research, and diagnostic labs for sample testing |
The Remote Core Lab and Remote Laboratory Technician roles both operate within laboratory environments, but the core lab focuses on data analysis and coordination, while the technician handles sample testing and processing. Both roles require relevant certifications and are integral to lab operations, often working remotely to support various scientific and medical fields.

Job description
We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, - Social Responsibility.
RESPONSIBILITIES:
- Provide technical support to clients regarding the resolution of product hardware, software and operating system issues via phone or remote access for all supported applications or products.
- Responds promptly and professionally.
- Analyzes client issues to determine if resolution can be found on initial call or if second level support is required.
- Supports and installs upgrades and assists in all technical problems (i.e.. performance, security, etc.) for the ADP supported products.
- Effectively troubleshoots, replicates and develops workarounds for client issues.
- Documents and communicates the results to the client and/or Corporate Development.
- Maintains appropriate records of client contact through the CRM system.
- Uses Knowledge Management database to locate solutions to issues.
- Ensures case notes thoroughly detail the problem/resolution, are comprehensive of the issue and are professional.
- Provide on-site assistance on issues that could not be resolved via remote tools, ie. deliver service paks, set up reports, install or upgrade software or develop custom solutions for all client server products.
- Performance issues related to client infrastructure integration are referred to a peer with specialization in the particular platform or application (Citrix, Lan/Wan, Client Server, etc) Provides complex technical expertise for industry standard database applications, ie MS Access, Oracle, mySQL, MS SQL Server, etc.
- Gathers client databases and environment variables and recreates client scenarios in a PC Lab environment in an effort to resolve complex database issues.
- Assists in new product pilots and roll outs to other departments and clients.
- Acts as liaison between Implementation, Client Services, Management and Corporate Support to ensure high impact problems are resolved in a timely and satisfactory manner.
- Provide technical support to all levels of Service Support Specialists regarding the resolution of product and client issues.
- Mentors and trains newly hired associates to ensure successful integration into the role.
- Identifies training needs for the department and assists with training development programs. Provides feedback to management.
- Acts as a team leader in the absence of the manager by prioritizing critical issues, providing direction and ensuring appropriate client support is delivered in a timely and effective manner.
- Stays current with emerging technology and trends in order to provide technical support for product rollouts and/or existing offerings.
- Remains proficient on networks, operating systems, hardware, software, databases, browsers and related products.
- Assists in developing internal documentation to support new features and procedures for product enhancements.
- Performs other related duties as assigned.
- 1 - 3 Years ADP Client Services or equivalent outside experience
About ADP
Sourced by ZipRecruiter
We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE® Magazine, and recognized by DiversityInc® as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.
Industry
Recruiting and staffing services
Company size
10,000+ Employees
Headquarters location
Roseland, NJ, US
Year founded
1949