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Remote Consumer Cellular Customer Service Jobs (NOW HIRING)

Afni, Inc.

Remote Customer Service Representative

Raleigh, NC · On-site +1

$15.50 - $21.25/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular) * 25Mbps Download ...

Afni

Remote Customer Service Representative

Greenville, SC · Remote

$14.50 - $15/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular) * 25Mbps Download ...

Afni

Remote Customer Service Representative

Savannah, GA · Remote

$14.50 - $15/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular) * 25Mbps Download ...

Afni

Remote Customer Service Representative

Lubbock, TX · Remote

$14.50 - $15/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular) * 25Mbps Download ...

Afni

Remote Customer Service Representative

Rock Hill, SC · Remote

$14.50 - $15/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular) * 25Mbps Download ...

Afni

Remote Customer Service Representative

Atlanta, GA · Remote

$14.50 - $15/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular) * 25Mbps Download ...

Afni

Remote Customer Service Representative

Albany, GA · Remote

$14.50 - $15/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular) * 25Mbps Download ...

Afni

Remote Customer Service Representative

Smyrna, GA · Remote

$14.50 - $15/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular) * 25Mbps Download ...

Afni

Remote Customer Service Representative

Charleston, SC · Remote

$14.50 - $15/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular) * 25Mbps Download ...

Afni

Remote Customer Service Representative

Dallas, TX · Remote

$14.50 - $15/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular) * 25Mbps Download ...

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Remote Consumer Cellular Customer Service information

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How much do remote consumer cellular customer service jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for remote consumer cellular customer service in the United States is $22.22, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $23.56 per hour, depending on experience, location, and employer.

What does a Remote Consumer Cellular Customer Service Representative do?

A Remote Consumer Cellular Customer Service Representative assists customers by answering questions, resolving issues, and providing support over the phone or online from a remote location. Their duties often include helping customers with account management, billing inquiries, technical support, and troubleshooting device problems. Representatives are trained to deliver excellent service and ensure customer satisfaction, all while working from home or another remote setting. This role requires strong communication skills, patience, and the ability to work independently using provided technology.

How does working remotely as a Consumer Cellular Customer Service representative impact collaboration and support from team members?

As a remote Consumer Cellular Customer Service representative, you’ll typically collaborate with your team through digital channels like chat, video meetings, and shared platforms. While you won’t have face-to-face interactions, most companies facilitate regular virtual meetings and provide direct access to supervisors for support. You’ll likely use ticketing systems and internal knowledge bases to resolve customer issues and share information with colleagues. This structure helps maintain strong communication and ensures you never feel isolated, even when working from home.

How much does Amazon pay for remote customer service?

Amazon's remote customer service positions typically pay between $15 and $20 per hour, depending on experience and location. These roles often require strong communication skills and the ability to work flexible hours, with some positions offering benefits and performance bonuses.

What are the key skills and qualifications needed to thrive as a Remote Consumer Cellular Customer Service Representative, and why are they important?

To excel as a Remote Consumer Cellular Customer Service Representative, you need strong communication skills, problem-solving abilities, and familiarity with customer service protocols, often supported by a high school diploma or equivalent. Proficiency with CRM software, call center platforms, and basic computer applications is typically required. Patience, active listening, and adaptability help you effectively address diverse customer inquiries and build rapport. These competencies ensure efficient issue resolution and contribute to high customer satisfaction in a remote environment.

What is the difference between Remote Consumer Cellular Customer Service vs Remote Verizon Customer Service?

AspectRemote Consumer Cellular Customer ServiceRemote Verizon Customer Service
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome-based, flexible hours, call center setupHome-based, flexible hours, call center setup
Employer & IndustryConsumer cellular provider, telecommunicationsTelecommunications provider, wireless services

Both roles involve remote customer service within the telecommunications industry, requiring similar credentials and work environments. The main difference lies in the specific employer and customer base, with Consumer Cellular focusing on senior-friendly plans and Verizon serving a broader wireless market.

More about Remote Consumer Cellular Customer Service jobs
What cities are hiring for Remote Consumer Cellular Customer Service jobs? Cities with the most Remote Consumer Cellular Customer Service job openings:
What are the most commonly searched types of Consumer Cellular Customer Service jobs? The most popular types of Consumer Cellular Customer Service jobs are:
What states have the most Remote Consumer Cellular Customer Service jobs? States with the most job openings for Remote Consumer Cellular Customer Service jobs include:
What job categories do people searching Remote Consumer Cellular Customer Service jobs look for? The top searched job categories for Remote Consumer Cellular Customer Service jobs are:
Remote Consumer Cellular Customer Service jobs near you
Infographic showing various Remote Consumer Cellular Customer Service job openings in the United States as of May 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 100% Remote job distribution, with an average salary of $46,212 per year, or $22.2 per hour.
Remote Customer Service Representative

Remote Customer Service Representative

Afni

Lawrenceville, GA • Remote

$14.50 - $15/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Afni rating

7.1

Company rating: 7.1 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

16th of 71 rated call and contact centers

Job description

Career paths start between $14.50 and $15/hr plus bonus. 


Why start building your career at Afni?


We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We’ve been in business since 1936, so you can be sure the career you start today will still be here tomorrow.


What do we offer?


A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program.


What can you expect from your work at Afni?

This position is for wireless customer service, so you will be handling mainly inbound calls from people looking for assistance with their wireless accounts. You can also expect stability, encouragement, a cooperative environment where you can learn, grow, and advance.

What do we expect from you as part of this team?


You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.


How can you join the Afnimazing team?


You can apply online here!

Key Qualifications

  • Exceptional communication and active listening skills, with the ability to build rapport and handle difficult situations professionally; navigating multiple systems and maintaining a positive attitude under pressure; quick-thinking problem solver; and self-motivated with a strong work ethic and effective time management in a home office setting.
  • Customer service experience: Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center virtual setting.
  • Available for 12 weeks of paid training, with consistent 8-hour shifts scheduled between Sunday and Saturday, 07:00AM – 01:00AM CST.
  • Available to work 8-hour shifts any day of the week, including weekends and holidays, between 07:00AM – 01:00AM CST.
  • Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and be legally permitted to work in the United States.

Afni is currently hiring in the following states. You must live in one of these states:

  • Alabama
  • Georgia
  • North Carolina
  • South Carolina
  • Texas
  • Wisconsin
  • Iowa

What You Need to Thrive in Our Remote Environment:

  • Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular)
  • 25Mbps Download/10Mbps Upload
  • Ping Rate – Less than 100 ms
  • A private workspace with desk/chair where surrounding noise (children, pets, people, electronics, etc.) cannot be heard or present during working hours.
  • Ability to be on webcam during working hours

What Afni employees say

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