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Remote Configuration Manager Jobs in Kentucky (NOW HIRING)

Engineer office and remote work telecom solutions that support a "work from anywhere" model through ... as IVR configuration, ERP integrations, workforce management, call recording, and analytics ...

From our residential water filtration to industrial water management to pool products and more, our ... External candidates can work remote, as long as you are within a reasonable driving distance of a ...

Sales Support Manager __ Your role and responsibilities In this role, you will focus on the ... This is a remote position. #Li-Remote This role is contributing to the Electrification Smart ...

Sales Support Manager __ Your role and responsibilities In this role, you will focus on the ... This is a remote position. #Li-Remote This role is contributing to the Electrification Smart ...

Sales Support Manager __ Your role and responsibilities In this role, you will focus on the ... This is a remote position. #Li-Remote This role is contributing to the Electrification Smart ...

Sales Support Manager __ Your role and responsibilities In this role, you will focus on the ... This is a remote position. #Li-Remote This role is contributing to the Electrification Smart ...

Senior Systems Engineer

Louisville, KY · On-site +1

$100K - $137K/yr

This role provides technical expertise for mobile device management platforms (specifically Intune ... Develop and maintain mobile device policies, compliance controls, configuration profiles, and ...

Senior Systems Engineer

Louisville, KY · On-site +1

$100K - $137K/yr

This role provides technical expertise for mobile device management platforms (specifically Intune ... Develop and maintain mobile device policies, compliance controls, configuration profiles, and ...

Senior Insider Threat Engineer

Louisville, KY · On-site +1

$110K - $150K/yr

Become a part of our caring community (Remote role, though selected candidate is required to live ... The Senior Insider Threat Engineer is responsible for the configuration, tuning, and day-to-day ...

Senior Insider Threat Engineer

Louisville, KY · On-site +1

$110K - $150K/yr

Become a part of our caring community (Remote role, though selected candidate is required to live ... The Senior Insider Threat Engineer is responsible for the configuration, tuning, and day-to-day ...

Senior Insider Threat Engineer

Louisville, KY · On-site +1

$110K - $150K/yr

Become a part of our caring community (Remote role, though selected candidate is required to live ... The Senior Insider Threat Engineer is responsible for the configuration, tuning, and day-to-day ...

Senior Insider Threat Engineer

Louisville, KY · Remote

$110K - $150K/yr

Become a part of our caring community (Remote role, though selected candidate is required to live ... The Senior Insider Threat Engineer is responsible for the configuration, tuning, and day-to-day ...

Senior Insider Threat Engineer

Louisville, KY · Remote

$110K - $150K/yr

Become a part of our caring community (Remote role, though selected candidate is required to live ... The Senior Insider Threat Engineer is responsible for the configuration, tuning, and day-to-day ...

Showing results 21-40

Remote Configuration Manager information

What are the key skills and qualifications needed to thrive as a remote configuration manager?

To thrive as a Remote Configuration Manager, you need expertise in IT systems management, configuration management principles, and a relevant degree or certification such as ITIL or CompTIA. Familiarity with configuration management tools like Ansible, Puppet, or Chef, and experience with remote monitoring systems are typically required. Exceptional organizational skills, attention to detail, and strong communication abilities help you manage complex configurations and collaborate with distributed teams. These skills are critical for ensuring system consistency, minimizing downtime, and supporting efficient remote operations.

How does a remote configuration manager typically collaborate with cross-functional teams to implement system changes?

As a Remote Configuration Manager, you'll frequently work with IT, development, and operations teams to ensure configuration changes are properly planned, documented, and deployed. Collaboration often occurs through virtual meetings, project management platforms, and shared documentation tools to align on requirements, timelines, and risk mitigation strategies. Effective communication and proactive coordination are essential to prevent misconfigurations and minimize downtime, as you'll be the point person overseeing version control and compliance with change management policies. This remote role requires self-motivation and strong organizational skills to keep stakeholders informed and projects on track.

What is the difference between Remote Configuration Manager vs Remote Network Engineer?

AspectRemote Configuration ManagerRemote Network Engineer
Required CredentialsCertifications like Cisco CCNA, CompTIA Network+Certifications like Cisco CCNP, CompTIA Network+
Work EnvironmentManaging configuration settings across systems and applications remotelyDesigning, implementing, and troubleshooting network infrastructure remotely
Employer & Industry UsageIT departments, cloud service providers, software companiesTelecommunications, IT services, enterprise networks
Common Search & Comparison IntentUnderstanding roles in configuration managementUnderstanding network infrastructure roles

The Remote Configuration Manager primarily focuses on managing system and application configurations remotely, ensuring settings are optimized and consistent. In contrast, the Remote Network Engineer designs and maintains network infrastructure remotely, troubleshooting connectivity issues. Both roles require networking certifications and involve remote work environments, but they serve different technical functions within IT and network management.

What does a remote configuration manager do?

A Remote Configuration Manager oversees the setup, maintenance, and optimization of software and systems configurations for organizations, often working from a remote location. Their responsibilities include managing configuration databases, ensuring compliance with company policies, and supporting teams in deploying software updates or changes across various environments. They play a crucial role in minimizing downtime, maintaining system integrity, and ensuring smooth IT operations. This role often requires strong technical skills, attention to detail, and effective communication to coordinate with different departments remotely.
What are popular job titles related to Remote Configuration Manager jobs in Kentucky? For Remote Configuration Manager jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Remote Configuration Manager jobs in Kentucky look for? The top searched job categories for Remote Configuration Manager jobs in Kentucky are:
What cities in Kentucky are hiring for Remote Configuration Manager jobs? Cities in Kentucky with the most Remote Configuration Manager job openings:

Telecommunications Engineer II

Onco360

Louisville, KY • On-site, Remote

$78K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 days ago


Onco360 rating

7.7

Company rating: 7.7 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

21st of 111 rated pharmacies


Job description

Are you searching for an IT Position with a growing company that makes a difference? We are looking for a Telecommunications Engineer II to join our team!
Onco360 Pharmacy is a unique oncology pharmacy model, created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturers. Our Onco360 Corporate Office in Louisville, Kentucky has an immediate need for a Telecommunications Engineer II.
We offer a competitive salary starting at $78K and company benefits!
Benefits
  • Medical, Dental amp; Vision insurance
  • 401k with a match
  • Paid Time Off and Paid Holidays
  • Tuition Reimbursement
  • Paid Volunteer Day
  • Floating Holiday
  • Referral Incentive
  • Paid Life, and short amp; long-term disability insurance
Summary
The IT Telecom Engineer II is responsible for the design, implementation, optimization, operation, and maintenance of telecommunications systems hardware, software, and related infrastructure. This individual serves as a senior technical resource within the telecom function and is expected to contribute to the strategic planning, architecture, engineering, and continuous improvement of enterprise telecommunications solutions. This role is also responsible for a broad range of tasks, including the architecture, implementation, configuration, and day-to-day administration and support of our telecommunications and contact center environment, including hardware and software supported with Mitel, Microsoft, VMware, and other voice and collaboration technologies. Responsibilities range from architecture, engineering, evaluation, configuration, installs, upgrades, optimization, troubleshooting, deployment, and support of telephone infrastructure services and systems including voice services, call center applications, conferencing platforms, integrations, monitoring, and maintenance of systems. This role will also evaluate and audit telecommunications networks, systems, and hardware for integrity, resiliency, scalability, and capacity planning.
Major Responsibilities
  • Architect, engineer, implement, and support enterprise telecom On Prem and cloud contact center solutions in a Pharmacy or Healthcare call center environment.
  • Lead the design, configuration, and optimization of voice infrastructure, including PBX, VoIP, SIP, call routing, survivability, redundancy, and high availability solutions.
  • Design and implement complex IVR integrations with business systems and advance natural language solutions to improve customer experience and achieve higher contact center containment rates.
  • Provide advanced design, engineering, deployment, and support for call center applications such as ACD, IVR, AES, Taske, CTI, WFM, PBX CDR, monitoring systems, and related telecom applications to optimize call center operations.
  • Serve as a technical lead for Mitel telecom architecture, system design, upgrades, integrations, and lifecycle management.
  • Design, configure, deploy, and support voice services on Mitel PBX, VoIP platforms, modular messaging, and call center applications.
  • Develop telecom architecture standards, engineering documentation, configuration baselines, and support procedures for enterprise voice and collaboration systems.
  • Provide engineering oversight and implementation of telecom server patching, upgrades, and lifecycle maintenance for systems across all sites.
  • Build, maintain, and support a critical systems 24x7x365 call center environment with a focus on resiliency, performance, and scalability.
  • Design and support scalable, feature-rich conferencing and collaboration solutions across multiple software vendors such as Teams, Zoom, and WebEx.
  • Engineer office and remote work telecom solutions that support a “work from anywhere” model through scalable voice, video, and collaboration technologies.
  • Document requirements, design solutions, and build effective IT business continuity and disaster recovery plans, including table-top and real-world scenarios for telecom systems.
  • Develop new system and application implementation plans, technical documentation, custom scripts, and testing procedures to ensure operational reliability and successful deployments.
  • Provide technical leadership and guidance to other IT team members on telecom systems, standards, tools, and best practices.
  • Log and update support incidents using problem management tools, maintain historical records, and related problem documentation. Adhere to and ensure compliance with all change control practices.
  • Interface with vendors, carriers, and maintenance providers to engineer, support, and maintain systems in a manner that limits downtime and optimizes performance.
  • Act as a primary technical resource and escalation point for telecom providers, cloud-solution vendors, and internal stakeholders.
  • Ensure high availability, performance, security, and reliability of mission-critical telecom resources.
  • Develop, maintain, and provide performance, availability, utilization, and capacity reports, along with recommendations for improvements.
  • Participate in long-term telecom roadmap planning, technical evaluation of new technologies, and infrastructure modernization initiatives.
  • Perform other tasks as assigned.
  • Conducts job responsibilities in accordance with the standards set out in the Company’s Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards.
Education/Learning Experience
  • Required: Bachelor’s degree in information technology, Networking, Engineering, Telecommunications, or a related field or combination of education and equivalent experience.
Work Experience
  • Required: 5+ years of experience supporting and engineering IP telecommunications infrastructure, telecom systems, or hardware within a call center environment. Strong experience with enterprise voice platforms, VoIP systems, SIP, telecom architecture, and telephony applications such as IVR, call recording, call management systems, CTI, and workforce management tools.
  • Desired: Mitel and/or Avaya experience highly desired for this role. Experience in healthcare environments is highly desirable. Experience designing and supporting highly available and multi-site telecom environments is preferred.
Skills/Knowledge
  • Required: Advanced technical knowledge of VoIP strategies including architecture, design, configuration, optimization, and operation. Strong understanding of contact center processes and integrations such as IVR configuration, ERP integrations, workforce management, call recording, and analytics/reporting. Experience designing conferencing and collaboration solutions that support modern Teams-centric and hybrid work environments. Strong analytical, evaluative, troubleshooting, and problem-solving abilities. Demonstrated project development, implementation, and technical leadership skills. Ability to make sound technical decisions and communicate effectively with both technical and non-technical stakeholders. Strong understanding of telecom resiliency, capacity planning, redundancy, and disaster recovery principles.

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