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Remote Concierge Jobs in Iowa (NOW HIRING)

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Remote Concierge information

See Iowa salary details

$10

$17

$23

How much do remote concierge jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for remote concierge in Iowa is $17.02, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $18.08 per hour, depending on experience, location, and employer.

What is a remote concierge?

A Remote Concierge assists clients with various requests, such as making reservations, arranging travel, providing recommendations, and handling other personal or business-related tasks—all from a remote location. They typically work for hotels, luxury services, or concierge companies. This role requires excellent communication, problem-solving skills, and knowledge of resources to meet client needs efficiently.

What are the typical daily responsibilities of a remote concierge?

As a Remote Concierge, your daily responsibilities often include responding to client requests via phone, chat, or email, making reservations or travel arrangements, and researching solutions to meet individual needs. You may also coordinate with vendors, provide recommendations, and handle last-minute changes or special requests. Strong organizational skills are essential, as you may be managing many tasks simultaneously for multiple clients. Collaboration with other team members or service providers is common, ensuring clients receive timely and high-quality assistance. This dynamic, service-focused role offers each day with a new set of challenges and opportunities to exceed client expectations.

What are the key skills and qualifications needed to thrive as a remote concierge?

To thrive as a Remote Concierge, you need strong customer service, problem-solving, and multitasking abilities, often supported by prior experience in hospitality or virtual assistance. Familiarity with customer relationship management (CRM) software, messaging platforms, and scheduling tools is commonly required. Exceptional communication, adaptability, and attention to detail help you stand out in this role. These skills ensure that clients receive prompt, personalized, and seamless support regardless of location.

How to be a remote concierge?

To become a remote concierge, you should develop strong customer service and communication skills, often through experience in hospitality or customer support roles. Familiarity with online booking systems, email management, and basic computer skills are essential, and some positions may require a high school diploma or equivalent. A professional attitude and the ability to work independently are important for success in this role.

Who is the best company to work for remotely?

The best company to work for remotely varies based on individual preferences, but many reputable organizations offer remote concierge roles, including large tech firms, customer service providers, and hospitality companies. Factors such as company culture, benefits, and flexibility are important considerations for remote job seekers in this field.

What are the most commonly searched types of Concierge jobs in Iowa?

The most popular types of Concierge jobs in Iowa are:

What are popular job titles related to Remote Concierge jobs in Iowa?

For Remote Concierge jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Remote Concierge jobs in Iowa look for?

The top searched job categories for Remote Concierge jobs in Iowa are:

What cities in Iowa are hiring for Remote Concierge jobs?

Cities in Iowa with the most Remote Concierge job openings:

Remote Concierge jobs near you
Infographic showing various Remote Concierge job openings in Iowa as of August 2026, with employment types broken down into 1% Locum Tenens, 2% As Needed, 72% Full Time, 17% Part Time, and 8% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $35,400 per year, or $17 per hour.

Virtual Team Supervisor-Total Care

West Des Moines, IA • On-site, Remote

Mediacom Communications Corporation
501 - 1,000 employees
Learn more about Mediacom Communications Corporationexternal

$40K - $60K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago

Job description

Position: Virtual Team Supervisor (VTS)
Position Overview:
The Virtual Team Supervisor is part of the leadership team responsible for providing frontline support for all call center representatives to ensure we provide a concierge level of service to our customers. This position will report to the Senior Operations/Regional Manager.
Company Benefits:
Along with that rewarding feeling, you'll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find all sorts of advantages to joining the Mediacom team including:
  • Monthly bonus potential!
  • Health, vision, and dental insurance!
  • Paid vacation, holidays and flex paid time off!
  • 401K with generous company match!
  • Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided!
  • Education Enrichment up to $5,000 per year for qualified employees!
  • Employee Wellness Program!

Position Responsibilities:
  • Provide agent support virtually in multiple platforms including call queue, and web chat.
  • Assist Call Center Representatives (CSRs) in production with systems and process questions to drive first call resolution.
  • Resolve customer issue by successfully handling escalated issues, speaking with customers directly, and processing of tickets.
  • Provide authorization for credits, or restricted systems changes to resolve account issues.
  • Assist Employee Development Managers (EDMs) with team member coaching, training, and career development.
  • Approve team timecards.
  • Maintain favorable relations between all departments.
  • Assist with special projects as necessary.
  • Perform all other duties as required or directed.

Position Requirements:
  • High school diploma or GED required. Associate's degree preferred.
  • Requires 3 days in office/remote 2 days.
  • Provide onsite leadership for the physical location/floor supervisor responsibilities.
  • Approximately 50% of time spent on direct floor support/escalations/and interacting with customers with remaining 50% focusing on administrative tasks including but not limited to CATS ticket/Projects/Assisting Employee Development Managers (EDMs.)
  • A minimum of 2 years customer service direct supervisory experience in cable or related field.
  • At least 2-3 years of customer service experience.
  • Working knowledge of PC Based word processing and spreadsheet programs, especially Microsoft Word/Excel.
  • Strong organizational and follow-through skills required.
  • Candidate must possess excellent written and oral skills.

Get to know us: Mediacom Communications is known by our Mediacom brands, including: Xtream TV, Phone and Internet, Xtream Xpert, Xtream Wifi360Pro, Xtream Hotspots, Mediacom Bolt, Mediacom Digital Home, Mediacom Business and OnMedia. When you join Mediacom, you are joining a powerful team of more than 4,000 individuals working together to serve more than 1.55 million customers in 22 states and connecting them to what matters most.
Our Awards: Mediacom is proud to have received the following recognitions: 2025 Best Managed Companies, 2024 Best Managed Companies, 2023 Best Managed Companies, 2022 Best Managed Companies, 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content & Connectivity Human Resources (C2HR)'s 2021 Social Impact Award.
Who you are matters here: Mediacom Communications Corporation is an Equal Opportunity/Affirmative Action Employer. We are committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Mediacom Communications Corporation prohibits discrimination and harassment based on race, national origin, religion, age, color, sex, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. These protections extend to all employment policies, practices, and actions, including, but not limited to, recruitment and hiring; job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations.
Disclaimer: The salary range for this position is $40,000 - $60,000 a year. When making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses.
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Mediacom endeavors to make mediacomcable.com/careers accessible to any and all users. If you would like to contact us regarding the accessibility of our careers website, please contact careersassistance@mediacomcc.com or dial 845-443-2408. Any inquiries regarding employment application status, resume submittal, open positions and any other general inquiries will not receive a response.

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