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Remote Computer Repair Jobs in Boston, MA (NOW HIRING)

Homeworks Energy

HVAC Service Coordinator

Woburn, MA · Remote

$20 - $27/hr

This is a fully remote role that requires an efficient home office environment. Job Summary: The ... Coordinate on-demand billable calls for maintenance or repair. * Proactively schedule preventative ...

Nexora Talent

Remote- Customer Experience Service

Boston, MA · Remote

$17.50 - $23.75/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Nexora Talent

Remote- Customer Experience Service

Boston, MA · Remote

$17.50 - $23.75/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

CustomMade

Custom Jewelry Project Manager

Cambridge, MA · On-site +1

$65K - $68K/yr

Communicate design revisions to our CAD designers and concept sketch artists * Share and discuss ... Handle all post-production related correspondence, including resizing, repairs, maintenance, and ...

Generac

Senior Controls Engineer

Boston, MA · On-site +1

$115K - $155K/yr

Lead onsite and remote startup and commissioning activities, including development and execution of ... Formalized training and/or education in Industrial Automation, Engineering, Computer Science or MIS ...

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All JobsComputer Repair JobsRemote Computer Repair JobsRemote Computer Repair Jobs in Boston, MA

Remote Computer Repair information

See Boston, MA salary details

$14

$21

$32

How much do remote computer repair jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for remote computer repair in Boston, MA is $21.64, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $23.75 per hour, depending on experience, location, and employer.

What is remote computer repair?

Remote computer repair is a service where a technician accesses a customer's computer over the internet to diagnose and fix software-related issues without needing to be physically present. This is accomplished by using secure remote access software, allowing the technician to control the computer as if they were sitting in front of it. Remote computer repair is commonly used for troubleshooting, virus removal, software installation, and general system maintenance. It saves time and is convenient for both the user and the technician, but it usually cannot address hardware problems that require physical intervention.

What are the key skills and qualifications needed to thrive as a Remote Computer Repair Technician, and why are they important?

To thrive as a Remote Computer Repair Technician, you need strong troubleshooting skills, knowledge of computer hardware and software, and often a relevant certification such as CompTIA A+. Familiarity with remote desktop tools, ticketing systems, and antivirus software is typically required. Excellent communication, patience, and problem-solving abilities help build trust and guide clients through technical issues remotely. These skills ensure efficient diagnosis and resolution of computer problems, leading to high customer satisfaction and reliable technical support.

What are some common challenges faced by remote computer repair technicians, and how can they be managed effectively?

Remote computer repair technicians often encounter challenges such as diagnosing hardware issues without physical access, guiding clients with varying technical skills, and managing multiple support requests simultaneously. To address these, technicians rely on clear communication, robust remote diagnostic tools, and well-documented troubleshooting procedures. Building patience and empathy when explaining steps to clients is crucial, as is staying organized to prioritize tasks and follow up on unresolved issues.

What is the difference between Remote Computer Repair vs Computer Support Specialist?

AspectRemote Computer RepairComputer Support Specialist
CredentialsCertifications like CompTIA A+, Network+Certifications like CompTIA A+, Microsoft Certified
Work EnvironmentRemote, online troubleshootingOffice or remote, customer support
Industry UsageIT services, tech support companiesIT departments, tech support roles
Search IntentFixing hardware/software issues remotelyAssisting users with technical problems

Remote Computer Repair focuses on diagnosing and fixing hardware or software issues remotely, often via remote access tools. Computer Support Specialists provide broader technical assistance, including troubleshooting, user support, and system setup, often in person or via phone. While both roles require similar certifications and work in the IT industry, Remote Computer Repair is more specialized in remote diagnostics, whereas Computer Support Specialists handle a wider range of user support tasks.

What are popular job titles related to Remote Computer Repair jobs in Boston, MA? For Remote Computer Repair jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Remote Computer Repair jobs in Boston, MA look for? The top searched job categories for Remote Computer Repair jobs in Boston, MA are:
What cities near Boston, MA are hiring for Remote Computer Repair jobs? Cities near Boston, MA with the most Remote Computer Repair job openings:
Remote Computer Repair jobs near you

Remote Customer Service Representative (MUST LIVE IN MASSACHUSETTS)

The Panther Group

Boston, MA • Remote

$19 - $19.50/hr

Full-time

Posted yesterday

New

Job description

Remote Customer Service Representative  (MUST LIVE IN MASSACHUSETTS)
Position Overview:
We are hiring Customer Service Representatives for a fully remote, temp-to-perm opportunity supporting a meaningful program that serves elderly individuals and people with disabilities. Candidates must currently reside in Massachusetts.
In this role, you will serve as a first point of contact for members, caregivers, and family members. You will answer questions, gather important information, help identify assessment needs, explain next steps, and connect eligible individuals with the appropriate clinical resources. This position is well suited for customer service professionals who are patient, empathetic, detail-oriented, and comfortable working in a fast-paced remote environment.
Responsibilities:
  • Respond to inbound calls from members, caregivers, and family members.
  • Make outbound calls as needed to support members and program activities.
  • Ask structured questions to help determine assessment needs and next steps.
  • Transfer or refer eligible individuals to clinical assessors.
  • Provide clear and accurate information about available services and program requirements.
  • Document all interactions accurately and maintain detailed records.
  • Navigate multiple computer systems while assisting callers.
  • Support chat and email communications based on business needs.
  • Handle sensitive information with professionalism and confidentiality.
  • Provide a compassionate and respectful customer experience during every interaction.
Qualifications:
  • Previous customer service and/or call-center experience.
  • Strong verbal and written communication skills.
  • A patient, empathetic, and professional approach to customer service.
  • Comfort working with elderly individuals, people with disabilities, caregivers, and family members.
  • Basic computer proficiency and the ability to navigate multiple systems at the same time.
  • Strong attention to detail and accurate documentation skills.
  • Ability to work independently and stay organized in a remote environment.
  • Current residency in Massachusetts.
 
Pay: $19.00/hour; $19.50/hour for bilingual Spanish positions
#ZRPROF

Company Description

We are the experts in Human Capital. It starts with a commitment to personal attention. A single point of contact from day one. That's what makes The Panther Group different. That is how we deliver results to our clients and candidates. Our focus on quality, diversity and service sets us apart. At The Panther Group, it's about attention to detail. We attract the right talent, connect job seekers with the right jobs and provide the right custom solutions because we worry about the little things. Providing our clients the best value for their dollar, finding our job seekers opportunities where they can thrive, giving our clients and candidates the level of service they deserve, leveraging the most efficient processes in the industry.