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Remote Computer Repair Jobs in Danvers, MA (NOW HIRING)

Homeworks Energy

HVAC Service Coordinator

Woburn, MA · Remote

$20 - $27/hr

This is a fully remote role that requires an efficient home office environment. Job Summary: The ... Coordinate on-demand billable calls for maintenance or repair. * Proactively schedule preventative ...

Abbott

Field Service Engineer II- Boston, MA

Boston, MA · Remote

Complete installations, preventive maintenance, and corrective repairs on assigned instruments to ... Proficiencyin computer applications (Word, Excel, PowerPoint, Internet) and remote computing tools ...

Abbott

Field Service Engineer II- Boston, MA

Boston, MA · Remote

Complete installations, preventive maintenance, and corrective repairs on assigned instruments to ... Proficiencyin computer applications (Word, Excel, PowerPoint, Internet) and remote computing tools ...

Nexora Talent

Remote- Customer Experience Service

Boston, MA · Remote

$17.50 - $23.75/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Nexora Talent

Remote- Customer Experience Service

Boston, MA · Remote

$17.50 - $23.75/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

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All JobsComputer Repair JobsRemote Computer Repair JobsRemote Computer Repair Jobs in Danvers, MA

Remote Computer Repair information

See Danvers, MA salary details

$13

$21

$32

How much do remote computer repair jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for remote computer repair in Danvers, MA is $21.06, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.12 per hour, depending on experience, location, and employer.

What is remote computer repair?

Remote computer repair is a service where a technician accesses a customer's computer over the internet to diagnose and fix software-related issues without needing to be physically present. This is accomplished by using secure remote access software, allowing the technician to control the computer as if they were sitting in front of it. Remote computer repair is commonly used for troubleshooting, virus removal, software installation, and general system maintenance. It saves time and is convenient for both the user and the technician, but it usually cannot address hardware problems that require physical intervention.

What are the key skills and qualifications needed to thrive as a Remote Computer Repair Technician, and why are they important?

To thrive as a Remote Computer Repair Technician, you need strong troubleshooting skills, knowledge of computer hardware and software, and often a relevant certification such as CompTIA A+. Familiarity with remote desktop tools, ticketing systems, and antivirus software is typically required. Excellent communication, patience, and problem-solving abilities help build trust and guide clients through technical issues remotely. These skills ensure efficient diagnosis and resolution of computer problems, leading to high customer satisfaction and reliable technical support.

What are some common challenges faced by remote computer repair technicians, and how can they be managed effectively?

Remote computer repair technicians often encounter challenges such as diagnosing hardware issues without physical access, guiding clients with varying technical skills, and managing multiple support requests simultaneously. To address these, technicians rely on clear communication, robust remote diagnostic tools, and well-documented troubleshooting procedures. Building patience and empathy when explaining steps to clients is crucial, as is staying organized to prioritize tasks and follow up on unresolved issues.

What is the difference between Remote Computer Repair vs Computer Support Specialist?

AspectRemote Computer RepairComputer Support Specialist
CredentialsCertifications like CompTIA A+, Network+Certifications like CompTIA A+, Microsoft Certified
Work EnvironmentRemote, online troubleshootingOffice or remote, customer support
Industry UsageIT services, tech support companiesIT departments, tech support roles
Search IntentFixing hardware/software issues remotelyAssisting users with technical problems

Remote Computer Repair focuses on diagnosing and fixing hardware or software issues remotely, often via remote access tools. Computer Support Specialists provide broader technical assistance, including troubleshooting, user support, and system setup, often in person or via phone. While both roles require similar certifications and work in the IT industry, Remote Computer Repair is more specialized in remote diagnostics, whereas Computer Support Specialists handle a wider range of user support tasks.

What are popular job titles related to Remote Computer Repair jobs in Danvers, MA? For Remote Computer Repair jobs in Danvers, MA, the most frequently searched job titles are:
What job categories do people searching Remote Computer Repair jobs in Danvers, MA look for? The top searched job categories for Remote Computer Repair jobs in Danvers, MA are:
What cities near Danvers, MA are hiring for Remote Computer Repair jobs? Cities near Danvers, MA with the most Remote Computer Repair job openings:
Remote Computer Repair jobs near you
Infographic showing various Remote Computer Repair job openings in Danvers, MA as of July 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution, with an average salary of $43,808 per year, or $21.1 per hour.
HVAC Service Coordinator

HVAC Service Coordinator

Homeworks Energy

Woburn, MA • Remote

$20 - $27/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Job description

HVAC Service Coordinator

Position Type: Full-time, hourly position eligible for overtime. This is a fully remote role that requires an efficient home office environment.

Job Summary:

The Service Coordinator is responsible for office support of the HVAC service department, including call intake, customer service, and administrative tasks.

Essential Functions:

The Essential Functions are representative, but not all-inclusive, of the knowledge, skills, and abilities required to perform this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.

  • Scheduling:
    • Coordinate on-demand billable calls for maintenance or repair.
    • Proactively schedule preventative maintenance visits due for delivery to plan members.
    • Ensure proper resources are scheduled according to service need.
    • Schedule H&C sales visits.
    • Handle all inbound calls for H&C sales.
    • Call potential customers from the appropriate lead buckets with the objective being to schedule a sales visit.
    • Monitor the CIA HVAC Teams chat room.
    • Manage customer service issues that arise as needed.
  • Customer Communication:
    • Confirm all H&C sales visits, and all service visits through new manual confirm process
    • Manage customer service issues, working closely with service coordinators and lead dispatcher to deploy appropriate techs to achieve resolution.
    • Effectively handle escalated customer issues, scheduling or rescheduling service appointments as needed.
    • Follow up on all proposed, quoted work or return visit requests in a timely fashion.
    • Ensure service crews have updated customer information.
    • Respond professionally and in a timely manner to calls, emails, and instant messages.
  • Perform additional tasks as required.

Education & Experience:

  • High School diploma or equivalent.
  • Bachelor’s degree in relevant field preferred.
  • 3+ years' experience working in customer service field
  • Experience working in the HVAC field preferred but not required
  • Proficiency working with MS Office.
  • Proficiency working with Customer Relationship Management (CRM) software such as Salesforce preferred.
  • Customer focused.
  • Excellent communication skills.
  • Ability to work independently or as part of a team.
  • Time Management skills.
  • Problem solving ability.
  • Position requires proficiency in reading, writing, and communicating in English.

Perk/Benefits:

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Paid training
  • 401k Retirement Plan with match
  • PTO with accrual schedule
  • Paid holiday schedule
  • Employee Assistance Program
  • Fast growth opportunities!

Work Environment:

  • Remote: This position is a remote work model that requires an employee to have a workspace free of distraction during work hours to perform job duties.

Physical Demands:

  • Requires sitting at a desk for long periods of time, performing tasks on a computer, the ability to move within the office to attend meetings, access equipment, or interact with colleagues.

Equal Opportunity Employer:

At HomeWorks Energy, we celebrate diversity, inclusion, and collaboration. As an Equal Opportunity Employer, we do not discriminate against race, color, religion, national origin, sex, age, gender identity, or expression, sexual orientation, physical or mental disability, veteran status, or any other applicable characteristics. All employment decisions are based on qualifications, skills, and experiences needed to successfully perform the job.

Compensation: $20 - $27 per hour