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Remote Computer Repair Jobs in Florida (NOW HIRING)

Appliance Repair Technician

Orlando, FL · On-site +1

$25 - $35/hr

Computer skills - ability to use a computer or tablet in order to log information into digital ... This is a remote position. Compensation: $25.00 - $35.00 per hour As an appliance repair technician ...

Ability to work remote. * Fleet experience preferred. * Automotive vehicle repair background. * Ability to multitask. * Negotiation. * Computer literate. * Customer service. * Experience with labor ...

Weapons Technician

Winter Park, FL · On-site +1

$24 - $38/hr

Remote may be considered for candidates with their own fully equipped shop. Compensation: $24 to ... Maintain repair records and help improve internal repair workflows. Content and Support (25%

Experience You have 5+ years of experience in repair estimation with experience in using Mitchell ... Technical Proficiency You are skilled in computer navigation and Microsoft Office Applications

Experience You have 5+ years of experience in repair estimation with experience in using Mitchell ... Technical Proficiency You are skilled in computer navigation and Microsoft Office Applications

Experience You have 5+ years of experience in repair estimation with experience in using Mitchell ... Technical Proficiency You are skilled in computer navigation and Microsoft Office Applications

Experience You have 5+ years of experience in repair estimation with experience in using Mitchell ... Technical Proficiency You are skilled in computer navigation and Microsoft Office Applications

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Remote Computer Repair information

What are the key skills and qualifications needed to thrive as a Remote Computer Repair Technician, and why are they important?

To thrive as a Remote Computer Repair Technician, you need strong troubleshooting skills, knowledge of computer hardware and software, and often a relevant certification such as CompTIA A+. Familiarity with remote desktop tools, ticketing systems, and antivirus software is typically required. Excellent communication, patience, and problem-solving abilities help build trust and guide clients through technical issues remotely. These skills ensure efficient diagnosis and resolution of computer problems, leading to high customer satisfaction and reliable technical support.

What are some common challenges faced by remote computer repair technicians, and how can they be managed effectively?

Remote computer repair technicians often encounter challenges such as diagnosing hardware issues without physical access, guiding clients with varying technical skills, and managing multiple support requests simultaneously. To address these, technicians rely on clear communication, robust remote diagnostic tools, and well-documented troubleshooting procedures. Building patience and empathy when explaining steps to clients is crucial, as is staying organized to prioritize tasks and follow up on unresolved issues.

What is remote computer repair?

Remote computer repair is a service where a technician accesses a customer's computer over the internet to diagnose and fix software-related issues without needing to be physically present. This is accomplished by using secure remote access software, allowing the technician to control the computer as if they were sitting in front of it. Remote computer repair is commonly used for troubleshooting, virus removal, software installation, and general system maintenance. It saves time and is convenient for both the user and the technician, but it usually cannot address hardware problems that require physical intervention.

What is the difference between Remote Computer Repair vs Computer Support Specialist?

AspectRemote Computer RepairComputer Support Specialist
CredentialsCertifications like CompTIA A+, Network+Certifications like CompTIA A+, Microsoft Certified
Work EnvironmentRemote, online troubleshootingOffice or remote, customer support
Industry UsageIT services, tech support companiesIT departments, tech support roles
Search IntentFixing hardware/software issues remotelyAssisting users with technical problems

Remote Computer Repair focuses on diagnosing and fixing hardware or software issues remotely, often via remote access tools. Computer Support Specialists provide broader technical assistance, including troubleshooting, user support, and system setup, often in person or via phone. While both roles require similar certifications and work in the IT industry, Remote Computer Repair is more specialized in remote diagnostics, whereas Computer Support Specialists handle a wider range of user support tasks.

What are the most commonly searched types of Computer Repair jobs in Florida? The most popular types of Computer Repair jobs in Florida are:
What are popular job titles related to Remote Computer Repair jobs in Florida? For Remote Computer Repair jobs in Florida, the most frequently searched job titles are:
What cities in Florida are hiring for Remote Computer Repair jobs? Cities in Florida with the most Remote Computer Repair job openings:
Infographic showing various Remote Computer Repair job openings in Florida as of May 2026, with employment types broken down into 84% Full Time, 10% Part Time, and 6% Temporary. Highlights an 100% Remote job distribution.
Bilingual-Spanish Client Support Technician

Bilingual-Spanish Client Support Technician

Real Time Technologies Inc

Miami, FL • On-site, Remote

$18 - $18.90/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago


Job description

RTPOS Client Support Technician I
Overview: Client Support Technicians are our front-line call center employees. Their mission is to provide our dealers and customers the best experience on every interaction. They work to resolve customer inquiries via phone, email, and remote desktop support using all available tools and resources. They can easily adapt to change, follow process and procedure, and collaborate with additional internal and external teams to provide a timely resolution.
List of responsibilities:
  • Provide technical assistance and support for incoming calls, email, and internal messaging inquiries in a timely manner
  • Train customers in the use of our process, systems, and software
  • Actively listen to clients to understand issues and concerns
  • Make recommendations to improve the performance and quality of our software
  • Walk customers through problem-solving process. Ask questions to determine nature of problem.
  • Install, modify, and repair computer hardware and proprietary POS software. This also includes basic windows and hardware troubleshooting in local and remote environments
  • Support of all our internal and customer facing websites and applications
  • Assist various departments with their questions and concerns; especially with those related to the installation, maintenance and training of proprietary software and equipment.
  • Support of multiple service platforms
  • Successful and timely completion of all daily work-tasks as assigned
  • Provide corrective action to prevent callbacks
  • Use of remote desktop software to resolve customer issues
  • Track detailed information on client issues and resolutions
  • Build rapport with customers and maintain positive and professional relationships
  • Exhibit professionalism and superior phone etiquette, answering all customers with a focus on quality of message with cheerful demeanor.
  • Perform store escalations to management and other internal teams in order to provide quick resolution
  • Additional responsibilities as required to meet business needs
  • Remote work may require occasional travel, including our annual company meeting.

Position Requirements/Qualifications
  • Years of experience needed:
1-2 Years of prior experience preferred, with no less than 6 months of prior experience in a technical support role.
  • Degrees, certifications/qualifications (skills/knowledge required):
High School Diploma or GED; preference give to candidates with A+ or Network + certifications.
Additional Requirements:
  • Fluency in English and Spanish required
  • In depth knowledge of PCs, operating systems, networking, and applications to be able to help users quickly and effectively with their problems.
  • Proven systematic and logical problem-solving ability.
  • Experience within a call center environment preferred.
  • Helpdesk support, computer repair or equivalent.
  • Good interpersonal skills such as effective listening, empathy, patience, and the ability to carefully walk a user through problem resolution steps remotely.
  • Aptitude to troubleshoot problems under pressure, and the ability to defuse excited and sometimes irate users or customers.
  • Ability to work well with other departments in a team environment.
  • Well-developed organizational and extensive follow-up skills are a must.
  • Ability to handle and keep up with constant changes to products, policies, and follow procedures.
  • Ability to Multitask
  • Use of Remote Desktop Software.
  • Strong Microsoft operating systems experience.
  • Strong understanding of printers and networking.
  • Regular and predictable attendance is an essential function of this position
  • Strong troubleshooting and critical thinking skills
  • Flexible Schedule
  • Must have reliable, self-maintained Internet and backup for emergencies

Schedule for RTPOS position is 1:00 PM EST to 9:30 PM EST with Wednesday and Saturday off; Sunday is 1:30 PM EST - 10:00 PM EST
Hourly Range: $18/hour - $18.90/hour, plus a target 5% annual performance bonus which will be based on the employee's and company's performance. Final compensation will be based on the candidate's experience and qualifications.
Our compensation structure considers various geographical markets within the United States. The base salary for this role reflects the typical expected earnings. However, the final compensation package will be determined by several factors, including your location, job-specific expertise, skills, experience, and other relevant job-related considerations.
WHAT WE OFFER
  • A unique opportunity to shape the journey of Realtime Technologies
  • Working within a rapidly growing, game-changing business
  • Remote, flexible working options
  • Competitive compensation
  • Generous STI and LTI provisions
  • Health, Dental and Vision Insurance
  • Paid Annual Leave
  • Paid Sick Leave
  • 401K

Equal Opportunity Statement:
Realtime is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.
Application Window: Applications are accepted on an ongoing, continuous basis until the position is filled.

Real Time Technologies logo

About Real Time Technologies

Sourced by ZipRecruiter

Industry

Electrical equipment, appliance, and component manufacturing

Company size

11 - 50 Employees

Headquarters location

Miami, FL, US

Year founded

2001