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Remote Computer Information Systems Jobs in Texas

Xantrion

IT Support Engineer (Remote - Dallas)

Dallas, TX · On-site +1

$60K - $65K/yr

Xantrion is hiring a fully remote IT Support Engineer. If you're looking to learn from a winning ... Provide technical support as assigned for issues related to computer systems, software, and ...

Addison Group

HRIS Analyst

Mckinney, TX · On-site +1

$40 - $48/hr

Remote Work Schedule: M - F, 8 - 5 Type of Employment: Contract Compensation: $40.00 - $48.00 / Per Hour Industry: Professional Services Benefits: This position is eligible for medical, dental ...

Exacta

IT Infrastructure & Systems Engineer

Austin, TX · Remote

JOB SUMMARY We are seeking an experienced IT Infrastructure and Systems Engineer with a strong background in Linux (Ubuntu), server virtualization, and remote server/network management. This role ...

VetsEZ

Data Engineer (Remote Opportunity)

Austin, TX · On-site +1

$113K - $136K/yr

Bachelor's degree in Computer Science, Information Systems, Engineering, Data Science, or a related field. * 4+ years of experience designing, developing, and supporting data engineering solutions in ...

Royal & Ross

Oracle HRIS Analyst Lead

Houston, TX · On-site +1

... such as systems upgrades, data migrations and process improvements. Define project scope ... computer science or related degree * - Professional certification strongly desired (PMI, SHRM ...

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All JobsComputer Information Systems JobsRemote Computer Information Systems JobsRemote Computer Information Systems Jobs in Texas

Remote Computer Information Systems information

What are the key skills and qualifications needed to thrive as a Remote Computer Information Systems professional, and why are they important?

To thrive as a Remote Computer Information Systems professional, you need a solid background in computer science, information systems, and data management, typically supported by a relevant bachelor's degree. Familiarity with database management systems, cloud platforms, cybersecurity tools, and certifications like CompTIA, Cisco, or AWS is often required. Strong problem-solving, self-motivation, and effective remote communication skills help you excel in virtual and distributed team environments. These abilities are crucial for maintaining secure, efficient information systems and ensuring collaboration and productivity in a remote work setting.

What is the difference between Remote Computer Information Systems vs Remote Network Administrator?

AspectRemote Computer Information SystemsRemote Network Administrator
CertificationsCompTIA A+, Network+, Cisco CCNACompTIA Network+, Cisco CCNA, CCNP
Work EnvironmentSupport, troubleshooting, and managing computer systems remotelyDesign, implement, and maintain network infrastructure remotely
Industry UsageIT support, system management, software deploymentNetwork setup, security, and performance management

Remote Computer Information Systems professionals focus on managing and supporting computer systems and software remotely, while Remote Network Administrators specialize in designing and maintaining network infrastructure. Both roles require similar certifications and often work in the same industries, but their core responsibilities differ in scope and focus.

What are Remote Computer Information Systems jobs?

Remote Computer Information Systems (CIS) jobs involve managing, analyzing, and supporting computer systems and information technology from a remote location. These roles can include systems analysts, IT support specialists, database administrators, and network managers who work from home or other off-site locations. Professionals in this field ensure that organizational computer systems run efficiently, securely, and effectively, often collaborating with teams virtually. Remote CIS positions require strong technical skills, problem-solving abilities, and effective communication to support users and maintain systems remotely.

How do remote Computer Information Systems professionals typically collaborate with team members across different locations?

Remote Computer Information Systems professionals often rely on a combination of project management tools, video conferencing, and instant messaging platforms to collaborate with colleagues who may be working from various locations. Regular virtual meetings and clear documentation practices are essential for maintaining communication and ensuring projects stay on track. Team members usually work closely with IT specialists, business analysts, and end-users to gather requirements, implement solutions, and resolve technical issues. Proactive communication and adaptability are key to building effective working relationships in a remote, distributed environment.
What are the most commonly searched types of Computer Information Systems jobs in Texas? The most popular types of Computer Information Systems jobs in Texas are:
What are popular job titles related to Remote Computer Information Systems jobs in Texas? For Remote Computer Information Systems jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Remote Computer Information Systems jobs in Texas look for? The top searched job categories for Remote Computer Information Systems jobs in Texas are:
What cities in Texas are hiring for Remote Computer Information Systems jobs? Cities in Texas with the most Remote Computer Information Systems job openings:
Remote Computer Information Systems jobs near you
Infographic showing various Remote Computer Information Systems job openings in Texas as of July 2026, with employment types broken down into 71% Full Time, and 29% Part Time. Highlights an 100% Remote job distribution.
IT Support Engineer (Remote - Dallas)

IT Support Engineer (Remote - Dallas)

Xantrion

Dallas, TX • On-site, Remote

$60K - $65K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Job description

Xantrion is hiring a fully remote IT Support Engineer. If you're looking to learn from a winning team that takes a people-first approach and receive outstanding benefits that support your family, we invite you to explore our position!
This role is fully remote. Shift time is 9am-6pm Pacific Time.
Primary Purpose and Function
The overall performance objective of the Support Engineer I is to provide the best possible support and customer service to our clients. They are responsible for handling requests that are submitted by our customers (typically by phone) and in all cases using good judgment and timeliness in responding to and resolving each issue to the customer's satisfaction. Success is defined by the timely resolution of requests in the best possible order based on priority. The position requires accurate documentation, tracking, and monitoring to ensure a timely resolution.
Essential Functions and Responsibilities
Customer Facing
  • Provide front line phone coverage, and participate in various call center groups
  • Provide on-site assistance to clients within your local geography, if applicable
  • Provide excellent customer service to Xantrion's client base.
  • Provide technical support as assigned for issues related to computer systems, software, and hardware.
  • Log and track support requests in ConnectWise.
  • Prioritize and/or escalate tickets as required to ensure customer satisfaction.
  • Brief customers, as well as management, on the status of current resolution efforts.
  • Work with third party support providers when necessary.
  • Follow up with customers to ensure an issue has been resolved.

Administration
  • Submit semi-monthly timesheet and expense reports.
  • Attending scheduled training and meeting sessions.
  • Meet with your manager regularly to discuss opportunities and achievements.

Service Desk Duties
  • Ability to work a variable shift any time during Xantrion's business hours.
  • Perform audits of customer information and systems as necessary to ensure accuracy.
  • Take support tickets from the dispatcher.
  • Update and schedule service tickets until issues have been resolved or further escalated.
  • Perform other duties or special projects as assigned.

Position Requirements
Formal Education & Certification
  • Bachelor's degree from a four-year university or equivalent experience (not required)
  • Technical certificates are a plus.

Knowledge & Experience
  • Minimum of 3 years of technical support experience required
    • Some on-site technical support experience preferred.
  • Basic diagnostic and analytical skills.
  • Basic competency in the use and troubleshooting of MS Office products.
  • Experience using Windows 7, 10, and/or Mac OS.
  • Basic computer literacy across both hardware and software.
  • Ability to be proactive and able to take direction and establish ownership of issues through resolution.

Personal Attributes
  • Positive attitude.
  • Strong written, oral, and interpersonal communication skills.
  • Strong telephone presence with organized follow-up skills.
  • Ability to follow established operating procedures
  • Strong, service-oriented, customer-focused.
  • Strong attention to detail.
  • Experience working constructively in a team-oriented, collaborative environment.
  • Ability to effectively multitask, managing time, prioritizing and executing tasks in a high-pressure environment.
  • Demonstrated interpersonal skills, able to foster strong relationships internally and externally.
  • Can follow directions, as well as apply judgment and be flexible as the situation warrants.

Performance Metrics
  • Manager and peer review of goal achievement.
  • Coachability, willingness to work as a member of a team.
  • Detailed ticket notes at every step of the resolution.
  • Appropriate amount of time is correctly coded per day.
  • Ticket queue is properly scheduled. Assigned tasks do not "fall through the cracks".
  • Internal and external customer satisfaction scores.
  • Ticket closure rate relative to peers.

Physical Demands
  • Sitting or Standing for Long Periods: Ability to remain seated or standing at a workstation for extended durations, with regular breaks to prevent fatigue and maintain comfort.
  • Viewing a Computer Monitor: Sustained ability to focus on a computer screen for tasks such as reading, typing, and data entry, with appropriate lighting and screen settings to reduce eye strain.
  • Digital Dexterity and Hand/Eye Coordination: Proficient use of hands and fingers to operate office equipment, including frequent alpha/numeric keyboarding, mouse usage, and handling other peripherals with precision.
  • Oral Communications: Engaging in clear and effective verbal communication over the phone, video calls, and occasionally in person, requiring strong speech and active listening skills.
  • Use of Peripheral Devices: Handling and operating devices such as a mouse, headset, and other computer accessories with precision and ease.
  • Basic Ergonomic Adjustments: Ability to adjust seating, monitor height, and other workstation elements to maintain comfort and reduce physical strain.
  • Environmental Awareness: Maintaining a workspace free from excessive noise and distractions to ensure focus and productivity.
  • Occasional Lifting and Moving: Ability to lift and move light objects, such as laptops, documents, and office supplies, as needed.
  • Periodic Travel to Customer Offices: Willingness and ability to travel to customer offices as required, which may involve air travel, driving, ride-sharing, or using public transportation.
  • Periodic Travel to Xantrion's Office: Willingness and ability to travel to Xantrion's office or shared workspace as needed, which may involve air travel, driving, ride-sharing, or using public transportation.
  • Light Lifting and Carrying of Computers and Equipment: Ability to lift and carry computers and related equipment, typically weighing up to 20 pounds.
  • Moving Heavy Equipment: Ability to move heavier items such as personal computers, servers, and battery backup systems, weighing up to 75 pounds, using proper lifting techniques and equipment to ensure safety.

Company Policy and Procedure Compliance
  • Follow and support company policies and procedures as well as all local, state, and federal laws.
  • Always maintain confidentiality of company and customer records and information.
  • Maintain a professional image, adhering to Xantrion's dress code.
  • Must have an existing cell phone (running current Android or iOS).
  • If applicable, Xantrion will provide a cell phone, internet connection, and home office equipment allowance. See the Xantrion Handbook for details.

When Working Remote
  • Must have a reliable, high-speed internet connection that effectively supports work responsibilities, including video conferencing.
  • Must have a dedicated, secure, and private workspace. Unless arranged by Xantrion, shared work environments, such as coworking spaces, are unacceptable. Client information must always be kept private.
  • Must use Xantrion-provided PC and headset to execute job functions.
Benefits
  • Salary range $60K - $65K; depending on experience.
  • 100% of medical, dental, and vision for you and your family.
  • 401K with company match up to 4% of salary.
  • Certification reimbursement and annual training budget.
  • 17 Days PTO per year in addition to paid training days.
  • Bonuses for referring new clients or employees.

Xantrion is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. All employment is decided on the basis of qualifications, merit, and business needs at the time.

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