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Remote Complaints Jobs in Florida (NOW HIRING)

Experienced Remote Paralegal

Orlando, FL ยท Remote

$2.0K - $2.2K/wk

... complaints, interrogatories, requests for production, deficiency notices, and motions Proficiency ... remote work environment Preferred Qualifications Experience working on employment law matters ...

Experienced Remote Paralegal

Orlando, FL ยท Remote

$2.0K - $2.2K/wk

... complaints, interrogatories, requests for production, deficiency notices, and motions Proficiency ... remote work environment Preferred Qualifications Experience working on employment law matters ...

Return to Work Coordinator

Tampa, FL ยท Remote

$21.06 - $23/hr

Join Paradigm as a Return-to-Work Coordinator in a fully remote role with typical business hours. In this position, you will help connect injured workers with meaningful transitional duty ...

Service Coordinator (Hybrid Remote)

Orlando, FL ยท On-site +1

$18 - $22.75/hr

Responsible for escalating customer complaints to Regulatory Affairs or responsible department ... Remote work should be performed from a home office setting and should not be performed in a public ...

Being the lead investigator on tissue and biologics complaints * Supporting Quality Engineering in ... Location 13631 Progress Blvd., Alachua, FL 32615 OR 111 West Oak Ave., Tampa, FL 33602 OR Remote ...

New

Customer Representative

Winter Park, FL ยท Remote

$30K - $50K/yr

Handle concerns or complaints with empathy and problem-solving skills. Ideal Candidate * Excellent ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

Customer Representative Agent

Tampa, FL ยท Remote

$15 - $20.50/hr

Handle concerns or complaints with empathy and problem-solving skills. Ideal Candidate * Excellent ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

Customer Representative Agent

Miami, FL ยท Remote

$15.25 - $20.75/hr

Handle concerns or complaints with empathy and problem-solving skills. Ideal Candidate * Excellent ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

Customer Representative

Winter Park, FL ยท Remote

$30K - $50K/yr

Handle concerns or complaints with empathy and problem-solving skills. Ideal Candidate * Excellent ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

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Remote Complaints information

What is a remote complaints job?

Remote Complaints jobs involve handling customer or client complaints from a remote location, typically using phone, email, or chat. Professionals in these roles investigate issues, resolve customer concerns, and ensure satisfaction without being physically present in an office. They often work for companies in industries like retail, telecommunications, finance, or technology. Strong communication skills, problem-solving abilities, and proficiency with digital tools are essential for success in remote complaints positions.

What are the key skills and qualifications needed to thrive as a remote complaints specialist, and why are they important?

To thrive as a Remote Complaints Specialist, you need strong problem-solving abilities, customer service experience, and a high school diploma or higher. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Outstanding written communication, patience, and conflict resolution skills help you stand out in handling customer issues remotely. These competencies ensure efficient resolution of complaints, high customer satisfaction, and effective remote collaboration.

What are some common challenges faced by professionals working in remote complaints handling, and how can they be managed effectively?

Remote complaints handlers often face challenges such as limited face-to-face communication, difficulty gauging customer emotions, and managing multiple communication channels (email, chat, phone). To address these, it's important to develop strong written communication skills, practice active listening, and use clear documentation to track cases. Collaboration with team members through regular virtual meetings and sharing best practices can also help maintain consistency and support in resolving complex issues.

What is the difference between Remote Complaints vs Remote Customer Service?

AspectRemote ComplaintsRemote Customer Service
Primary RoleHandle and resolve customer complaints and issuesAssist customers with inquiries, product info, and support
Required SkillsProblem-solving, communication, empathyCommunication, patience, product knowledge
Work EnvironmentHome office, call centers, online platformsHome office, call centers, online platforms
Common CertificationsCustomer service certifications, conflict resolutionCustomer service certifications, communication skills

Remote Complaints specialists focus on resolving customer issues and complaints, often requiring conflict resolution skills. Remote Customer Service representatives handle a broader range of customer inquiries, including product info and support. While both roles operate remotely and share similar skills, complaints roles are more specialized in conflict management, whereas customer service covers general support tasks.

What are the most commonly searched types of Complaints jobs in Florida?

The most popular types of Complaints jobs in Florida are:

What cities in Florida are hiring for Remote Complaints jobs?

Cities in Florida with the most Remote Complaints job openings:

Infographic showing various Remote Complaints job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 17% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Experienced Remote Paralegal

Orlando, FL โ€ข Remote

$2.0K - $2.2K/wk

Part-time

Posted 15 days ago


Job description

MDM Legal, PLLC is a boutique law firm based in Florida, dedicated to employment law. We pride ourselves on delivering personalized, strategic, and results-driven legal services to employees and employers across the state. Our firm handles a broad spectrum of employment law matters, including workplace discrimination, wage and hour disputes, employment contracts, and wrongful termination cases. At MDM Legal, PLLC, we combine deep legal expertise with a modern, tech-forward approach to client service, emphasizing integrity, efficiency, and advocacy. Position Overview We are seeking an experienced, detail-oriented, and proactive Remote Litigation Paralegal to join our team on a part-time basis. The ideal candidate will work 25-30 hours per week and support the firm's litigation matters from pre-suit through resolution. This position is fully remote, but the candidate must be self-motivated, able to manage multiple priorities independently, and capable of working collaboratively with attorneys in a fast-paced virtual environment. A reliable internet connection and dedicated working space is a must. A strong background in litigation support, document drafting, and familiarity with employment law is highly valued. Minimum Qualifications At least 5 years of experience as a litigation paralegal At least 3 years of experience conducting legal research At least 2 years of experience using Clio Paralegal certificate from an accredited institution Proven ability to independently manage tasks, prioritize work, and meet deadlines Experience drafting legal documents including complaints, interrogatories, requests for production, deficiency notices, and motions Proficiency with cloud-based storage platforms including Google Drive, Dropbox, and OneDrive Strong written and verbal communication skills Reliable internet access and a quiet, professional remote work environment Preferred Qualifications Experience working on employment law matters Designation as a Florida Registered Paralegal (FRP) Prior experience working in a boutique or virtual law firm setting Familiarity with Florida state and federal court procedures Duties and Responsibilities Draft legal documents including complaints, discovery requests, deficiency notices, and motions Organize and maintain case files in cloud-based systems Assist with preparing exhibits, trial notebooks, and case summaries Track deadlines and assist with case calendaring Communicate with clients, court personnel, and opposing counsel as needed Conduct basic legal and factual research Review and summarize discovery responses and document production Maintain confidentiality and uphold professional standards of conduct Billing requirement: 60% of hours worked Assist the attorneys with other matters as assigned Seniority level Seniority level Mid-Senior level Employment type Employment type Part-time Job function Job function Legal Industries Law Practice Referrals increase your chances of interviewing at MDM Legal, pllc by 2x Get notified about new Paralegal jobs in Florida, United States . Adjunct, Accounting Instructor (Pooled Position - North Campus) Personal Injury Litigation Paralegal- REMOTE/WFH Florida, United States $58,260.00-$74,900.00 1 week ago Senior Legal Analyst, Employment and Investigations Remote Legal Secretary (Construction Defect and General Liability) Florida, United States $250,000.00-$500,000.00 3 weeks ago Legal Analyst - Specialty Lending (Remote) Hialeah, FL $75,000.00-$105,000.00 1 week ago Niceville, FL $2,031.00-$2,214.00 5 months ago Tampa, FL $58,000.00-$68,000.00 22 hours ago Remote Medical Paralegal - FL, NY, or NJ Miami-Fort Lauderdale Area $80,000.00-$160,000.00 6 days ago Remote Paralegal (Construction Defect and General Liability) Plaintiff Personal Injury Attorney - 2 Hires! Miami, FL $110,000.00-$150,000.00 1 week ago Miami-Fort Lauderdale Area $80,000.00-$160,000.00 6 days ago We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr