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Remote Complaint Specialist Jobs (NOW HIRING)

Abbott

Application Specialist

Greensboro, NC · Remote

$61K - $122K/yr

As the Application Specialist- field-based remote role , you'll have the chance to support Abbott ... Maintain complaint and investigation records in compliance with quality and regulatory requirements.

Abbott

Application Specialist

Dallas, TX · Remote

$61K - $122K/yr

As the Application Specialist- field-based remote role , you'll have the chance to support Abbott ... Maintain complaint and investigation records in compliance with quality and regulatory requirements.

Abbott

Application Specialist

Dallas, TX · Remote

$61K - $122K/yr

As the Application Specialist- field-based remote role , you'll have the chance to support Abbott ... Maintain complaint and investigation records in compliance with quality and regulatory requirements.

InspireMD

Field Clinical Specialist

Morristown, NJ · Remote

$80K - $87K/yr

Field Clinical Specialist - (Morristown) Remote/Field role InspireMD is a dynamic growing company ... Support FDA inspections and audits, ensuring that all regulatory and complaint handling ...

InspireMD

Field Clinical Specialist

Atlanta, GA · Remote

$75K - $81K/yr

Field Clinical Specialist Remote/Field role InspireMD is a dynamic growing company focused on ... Support FDA inspections and audits, ensuring that all regulatory and complaint handling ...

Abbott

Application Specialist

Chicago, IL · Remote

$61K - $122K/yr

As the Application Specialist- field-based remote role , you'll have the chance to support Abbott ... Maintain complaint and investigation records in compliance with quality and regulatory requirements.

Birch Gold Group

Sales Support Specialist

Burbank, CA · Remote

Facilitate prompt complaint resolution through direct contact with superiors. * Continuous ... Work Environment - The working conditions of this position include working in a remote fashion and ...

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Remote Complaint Specialist information

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How much do remote complaint specialist jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for remote complaint specialist in the United States is $27.37, according to ZipRecruiter salary data. Most workers in this role earn between $21.39 and $31.01 per hour, depending on experience, location, and employer.

What is the difference between Remote Complaint Specialist vs Remote Customer Service Representative?

AspectRemote Complaint SpecialistRemote Customer Service Representative
Required CredentialsHigh school diploma or equivalent; customer service experience; conflict resolution skillsHigh school diploma or equivalent; customer service experience; communication skills
Work EnvironmentHandling complaints, resolving issues, often in a specialized teamResponding to customer inquiries, providing product/service info
Employer & Industry UsageInsurance, healthcare, retail, telecomRetail, tech, finance, hospitality
Search & Comparison IntentFocus on complaint resolution rolesGeneral customer support roles

The Remote Complaint Specialist primarily handles customer complaints, resolving issues and managing escalations in specialized environments. In contrast, the Remote Customer Service Representative provides general support, answering inquiries and assisting customers with products or services. While both roles require strong communication skills and customer service experience, complaint specialists focus more on conflict resolution and issue management, often within specific industries like insurance or healthcare.

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Remote Complaint Specialist jobs near you
Infographic showing various Remote Complaint Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $56,921 per year, or $27.4 per hour.

Application Specialist

Abbott

Greensboro, NC • Remote

$61K - $122K/yr

Full-time

Medical, Life, Retirement

Posted 6 days ago

Abbott rating

7.8

Company rating: 7.8 out of 10

Based on 138 frontline employees who took The Breakroom Quiz

175th of 542 rated manufacturers

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.JOB DESCRIPTION:
Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You'll also have access to:
  • Career development with an international company where you can grow the career you dream of.
  • Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
  • An excellent retirement savings plan with a high employer contribution.
  • Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree.
  • A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
  • A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.
The Opportunity
We have an opportunity for the Technical Application Specialist, Field/Remote Support role within our Diagnostics division, based in the United States, and this is a field-based remote role.
Abbott Diagnostics helps laboratories, healthcare professionals, and patients make informed decisions through a broad portfolio of innovative diagnostic solutions that improve health outcomes worldwide.
As the Application Specialist- field-based remote role, you'll have the chance to support Abbott Toxicology customers through assay and instrument implementation, troubleshooting, and training. You'll serve as a technical expert helping customers maximize the value of Abbott's diagnostic solutions.
What You'll Work On
  • Provide technical support for Abbott Toxicology assays, reagents, and instrumentation through remote and on-site customer interactions.
  • Lead assay and instrument implementations, validation activities, and customer training programs.
  • Troubleshoot technical issues, perform root cause investigations, and drive timely resolution of customer complaints.
  • Partner with Sales, Marketing, Quality, and Technical Support teams to improve customer experience and business growth.
  • Support customer demonstrations and serve as a subject matter expert on Abbott Toxicology products.
  • Investigate escalated product and performance issues and recommend corrective actions.
  • Maintain complaint and investigation records in compliance with quality and regulatory requirements.
  • Travel up to 75% to customer laboratories and business sites across the U.S.
Required Qualifications
  • Bachelor's degree in Chemistry, Engineering, or a related scientific discipline.
  • 2+ years of experience supporting immunoassays, automated liquid handling systems, or related diagnostic technologies.
  • Experience in forensic toxicology, clinical toxicology, or a related laboratory environment.
  • Ability to travel up to 75%
Preferred Qualifications
  • Field applications, technical support, or laboratory consulting experience.
  • Knowledge of toxicology testing workflows and immunoassay technologies.
  • Experience supporting HEIA, SEFRIA, ELISA, or comparable assay platforms.
  • Experience with laboratory validations, complaint investigations, and root cause analysis.
  • Knowledge of regulated laboratory and quality system environments.
Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: https://abbottbenefits.com/
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer,
committed to employee diversity.
Connect with us at abbott.com, on LinkedIn at https://www.linkedin.com/company/abbott-/, and on Facebook at https://www.facebook.com/AbbottCareers.

The base pay for this position is

$61,300.00 - $122,700.00

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:Support ServicesDIVISION:TOX ARDx ToxicologyLOCATION:United States > Clearwater : 5990 142nd Ave NADDITIONAL LOCATIONS:WORK SHIFT:StandardTRAVEL:Yes, 75 % of the TimeMEDICAL SURVEILLANCE:NoSIGNIFICANT WORK ACTIVITIES:Awkward/forceful/repetitive (arms above shoulder, bent wrists), Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous walking for prolonged periods (more than 2 hours at a time in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment, Exposure to temperatures below 60 degrees Fahrenheit/16 degrees Celsius or above 85 degrees Fahrenheit/28 degrees Celsius on a regular basis, Keyboard use (greater or equal to 50% of the workday), Lift, carry, push or pull weights of more than 20 pounds/9 kilos on a regular/daily basis, Routine work with chemicals, Work in a clean room environmentAbbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdfEEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

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