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Remote Community Jobs in Texas (NOW HIRING)

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Remote Community information

What is the difference between Remote Community vs Remote Customer Support Specialist?

AspectRemote CommunityRemote Customer Support Specialist
Required CredentialsVaries; often community management or social media experienceCustomer service skills, sometimes certifications in support tools
Work EnvironmentOnline platforms, forums, social mediaCustomer support software, email, chat, phone
Employer & Industry UsageTech companies, online communities, nonprofitsRetail, tech, service industries
Search & Comparison IntentCommunity engagement, moderation, online interactionCustomer issue resolution, support quality

Remote Community roles focus on managing online groups, engaging members, and fostering community growth, often requiring social media or community management skills. Remote Customer Support Specialists handle customer inquiries, troubleshoot issues, and provide support via various communication channels. While both are remote roles in the online space, they serve different functions and require distinct skill sets.

How do remote community managers typically foster engagement and collaboration among members in a virtual environment?

Remote community managers use a variety of digital tools and platforms to create an inclusive and interactive space for members. They schedule regular virtual events, facilitate discussions, and encourage user-generated content to keep community members actively involved. Building rapport online requires creativity and consistent communication, as well as monitoring conversations to address questions or concerns promptly. Collaboration often involves coordinating with marketing, support, and product teams to share updates and gather feedback, ensuring the community remains vibrant and valuable for all participants.

What are the key skills and qualifications needed to thrive as a Remote Community Manager, and why are they important?

To thrive as a Remote Community Manager, you need experience in online community engagement, content moderation, and strong written communication skills, often supported by a background in marketing, communications, or a related field. Familiarity with community management platforms (like Discord, Slack, or Facebook Groups), analytics tools, and sometimes certifications in social media or community management are valuable. Exceptional interpersonal skills, empathy, and problem-solving abilities set outstanding professionals apart. These skills ensure an engaged, positive, and well-moderated online community that supports organizational goals and member satisfaction.

What is a Remote Community Manager?

A Remote Community Manager is a professional responsible for building, managing, and engaging online communities for a brand, organization, or product while working remotely. Their duties often include moderating discussions, creating content, responding to community members, and gathering feedback to improve community experience. They use various online platforms such as forums, social media, and chat groups to foster positive interactions and ensure community guidelines are followed. Remote Community Managers play a vital role in representing the brand and maintaining a welcoming, active environment for community members.
What are the most commonly searched types of Community jobs in Texas? The most popular types of Community jobs in Texas are:
What cities in Texas are hiring for Remote Community jobs? Cities in Texas with the most Remote Community job openings:
Infographic showing various Remote Community job openings in Texas as of June 2026, with employment types broken down into 4% As Needed, 74% Full Time, 10% Part Time, 2% Temporary, and 10% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.
Account Supervisor, Social Media Strategy & Community Management

Account Supervisor, Social Media Strategy & Community Management

TruePoint Communications

Dallas, TX โ€ข Remote

Full-time

Posted 2 days ago


Job description

Full-Time | Remote (Must reside in AL, AZ, FL, GA, KY, MI, MO, NC, OK, TN, or TX)
Non-Traditional Hours Required

At TruePoint, our product is our people. We're a seven-time Inc. 5000 fastest-growing company and a four-time Top 100 PR firm in the U.S., known for our commitment to top-tier talent and meaningful results.

We're looking for an experienced Account Supervisor, Social Strategy & Community Management to lead and shape engagement strategy across high-profile social media clients. This role will be both proactive and reactive-strategy, community management, and content development. You'll manage a team of Community Managers while owning the development and execution of real-time engagement, reputation response, content planning, and audience interaction across platforms.

This is a full-time remote position that follows an Alternative Work Schedule, including availability for non-traditional hours (nights, weekends, and holidays). Candidates must reside in AL, AZ, FL, GA, KY, MI, MO, NC, OK, TN, or TX.

What You'll Do
  • Lead the strategic development and day-to-day execution of community management across high-profile client accounts, ensuring both proactive and reactive engagement strategies are aligned with brand goals
  • Design and implement scalable content and engagement frameworks that elevate brand presence, spark conversation, and build community across platforms
  • Manage a team of Community Managers, overseeing tone, timing, and execution to maintain consistency, quality, and strategic relevance
  • Monitor cultural trends, platform shifts, and audience behavior in real time, adapting strategy and creative accordingly
  • Collaborate with creative, strategy, and analytics teams to inform content calendars, optimize messaging, and deliver insights rooted in performance metrics
  • Own escalation protocols, social response matrices, and playbook development for brand-safe, on-voice communication
  • Act as a client-facing strategic lead, guiding platform approach, advising on reputation management, and delivering thoughtful reporting that ties engagement to business objectives
  • Leverage enterprise tools like Sprinklr, Sprout, and Khoros to drive publishing, listening, engagement, and reporting at scale
What You'll Bring
  • 6+ years of professional experience in social media, community management, or digital strategy
  • 2+ years of experience supervising or leading high-performing teams
  • Strong background in social content development or content strategy is a plus
  • Proven ability to build engagement strategies for well-known brands
  • Excellent writing, editing, and communication skills
  • Expertise with enterprise social media tools (Sprinklr or Sprout required)
  • Flexible availability for evenings, weekends, and holidays
  • Bachelor's degree preferred; agency or brand-side experience a plus
Employment Type: FULL_TIME