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Remote Community Support Worker Jobs in Silver Spring, MD

Vheda Health

Clinical Support Specialist

Columbia, MD · On-site +1

$40K - $70K/yr

As a Remote Clinical Support Specialist, you will receive real-time data through remote patient ... Experience working with diverse populations. * Understanding of Medicaid and/or Medicare.

Inova

Epic Community Connect BI Developer

Fairfax, VA · On-site +1

This remote role will be full-time day shift working Monday - Friday. The Epic Community Connect BI ... Works with vendor and other support organizations on BI related incident tickets, software upgrade ...

West 4th Strategy

Support Engineer

Washington, DC · Remote

$90K - $110K/yr

This is a full-time, remote opportunity. We can offer a competitive salary and a comprehensive ... Experience working within Tier 1 to Tier 3 escalation structures. * Ticketing Systems: Fluency in ...

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How much do remote community support worker jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for remote community support worker in Silver Spring, MD is $17.87, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $20.38 per hour, depending on experience, location, and employer.

What are some common challenges faced by Remote Community Support Workers and how can they be addressed?

Remote Community Support Workers often face challenges related to building rapport and trust with clients without in-person interactions. Maintaining clear and consistent communication can be difficult when relying on digital platforms, and it may be harder to assess client needs without visual cues. To address these challenges, it’s important to utilize video calls when possible, establish regular check-ins, and use collaborative tools to document progress. Proactively seeking feedback and staying flexible with communication methods can help strengthen relationships and ensure clients receive the support they need.

What are the key skills and qualifications needed to thrive as a Remote Community Support Worker, and why are they important?

To thrive as a Remote Community Support Worker, you need a background in social work, psychology, or a related field, often supported by relevant certifications or diplomas. Familiarity with case management software, secure communication platforms, and documentation systems is typically required. Outstanding soft skills include empathy, active listening, and strong written and verbal communication for supporting clients and collaborating with remote teams. These skills are crucial for effectively addressing client needs, maintaining accurate records, and providing high-quality support services from a distance.

What is a Remote Community Support Worker?

A Remote Community Support Worker is a professional who provides assistance, guidance, and support to individuals or groups in a community, all while working remotely rather than in a physical office or on-site location. Their responsibilities may include connecting clients to resources, offering emotional support, facilitating virtual group meetings, and helping individuals navigate social services. This role typically involves strong communication skills, empathy, and proficiency with digital communication tools. Remote Community Support Workers often serve populations such as people with disabilities, seniors, or those facing social or economic challenges. The position allows for flexibility and can broaden access to support services for clients in various locations.
What are popular job titles related to Remote Community Support Worker jobs in Silver Spring, MD? For Remote Community Support Worker jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Remote Community Support Worker jobs in Silver Spring, MD look for? The top searched job categories for Remote Community Support Worker jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Remote Community Support Worker jobs? Cities near Silver Spring, MD with the most Remote Community Support Worker job openings:
Remote Community Support Worker jobs near you
Clinical Support Specialist

Clinical Support Specialist

Vheda Health

Columbia, MD • On-site, Remote

$40K - $70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

Important Notice: Please be aware of recruiting scams - Vheda Health will never ask for sensitive, personal information or payment information during the hiring process. Further, Vheda Health will only contact eligible candidates (who apply for an eligible role) from our domain - vheda.com. All active career postings can be found at www.vheda.com/careers.
About Vheda Health
Vheda Health is a leader in virtual health engagement, dedicated to improving health equity for underserved populations. With over 10 years of experience and a strong national presence, our turnkey chronic care programs provide simple access to care from anywhere, helping health plans deliver better outcomes for their members.
We're Hiring a Clinical Support Specialist to Join Our Team!
This full-time position is an impactful role that directly influences the lives of underserved, vulnerable, and at-risk populations. We are seeking candidates who leverage their clinical knowledge and critical thinking skills to triage effectively, delegate tasks, identify risks, and close gaps in care. Your responsibilities will include contacting individuals with out-of-range vital signs or device readings, assessing their immediate health needs, reminding them of available resources, and documenting all interactions. As a Remote Clinical Support Specialist, you will receive real-time data through remote patient monitoring devices and be fully supported by our online platform, ensuring the highest adherence to care plans. This role is fully remote but may require travel to our offices in Columbia, MD, up to four times per year for companywide events and meetings.
Key Responsibilities
  • Immediate Outreach: Contact members promptly regarding out-of-range vital signs or device readings.
  • Mobile Care Management: Assist members with the use of mobile care management devices.
  • Risk Identification: Communicate with members to identify risks and educate them on recommended device ranges.
  • Health Education: Educate members about concerning symptoms and options for outreach, including when to refer to the ER or alternatives.
  • Resource Maximization: Maximize members' access to available resources for optimal care.
  • Team Collaboration: Assist health coaches, customer service, and tech support teams as needed and collaborate with the entire care team to support members effectively.

Required Qualifications
  • Current and active RN license.
  • Minimum of 1-3 years of experience in a critical care setting.
  • Understand chronic disease management and progression (e.g., Diabetes, Hypertension, Congestive Heart Failure, Asthma, COPD, Weight Management, Mental/Behavioral Health).
  • Proficient with technology and web-based applications.
  • Proven ability to work effectively in a remote setting, demonstrating strong communication and collaboration skills.
  • Demonstrate effective communication skills with compassion and empathy.
  • Proven ability to work effectively in a remote setting, ensuring seamless communication and collaboration with the care team.

Additional Preferred Skills
  • Previous experience in an emergency room setting.
  • Experience working with diverse populations.
  • Understanding of Medicaid and/or Medicare.
  • Experience with telephonic patient outreach.
  • Familiarity with Motivational Interviewing techniques.
  • Experience in care coordination or case management roles.
  • Experience with HEDIS and/or NCQA standards.
  • Fluency in Spanish preferred, but not required.

Location Preference: While this role is remote, candidates based in Florida, Illinois, and Kentucky will receive priority consideration.
Vheda Health Benefits
At Vheda, we care about your health, your family and your future and strive to have our benefits reflect that. This includes:
  • Competitive salary: Up to $70,000 per year
  • Comprehensive health Insurance including medical, dental, vision, LTD, STD and life insurance
  • 401(k)
  • Unlimited paid time off
  • 12 paid company holidays
  • Engaging team events

We provide equal opportunities to everyone who works for us and every applicant. We consider applicants for all positions without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, military or veteran status, or any other legally protected status. We enthusiastically celebrate the diversity of our team and believe that talent, passion, and experience are the only relevant criteria for considering new team members.
The pay range for this role is:
40,000 - 70,000 USD per year (Remote)

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